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Old 07-07-2006, 01:07 PM
octopi octopi is offline
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Join Date: Dec 2005
Posts: 741
Default Re: Keys to a Successful Complaint Letter

[ QUOTE ]
Why did you want the cherries for free anyway? I mean, I can understand being pissed if the lady was a bitch, but honestly. You orginally intended to pay for the cherries, the register/cashier jacked up, and they fixed it. Big deal.

[/ QUOTE ]

It's policy for a reason. I'd prefer to get my cherries for free if there was a real mistake, especially if they knew about, like she implied and it wasn't fixed at the till when I went through. It may seem petty, but I only really got mad when she started to refuse to apply the policy or recognize how it worked.
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