Re: Keys to a Successful Complaint Letter
Well, I've never worked in a grocery store, but I was a restaurant manager for a couple of years, and we received complaint letters from time to time.
If your goal is to enact some fundamental change in the workings of that store, you're probably [censored] out of luck. Now, if you send a mean letter to the corporate office and it so happens that many others are doing the same, then they might fire the manager or something. But one letter isn't really going to accomplish anything.
You will probably get some free [censored] however.
But on to my more pressing concern. How do you receive subpar service at a grocery store? I don't think I say one word to anyone except "plastic" and "thanks" when I'm in the store, so I can't imagine anything happening that would piss me off so much I wanted to write a letter.
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