Re: Hollywood poker sticking it to me
As a general rule, Hollywood does have the best suppport I've seen. However, I have run into a situation where different reps are giving differing opinions/advice on how to resolve the problem.
I have referred five people who have deposited (far less than the 18 of Metro - quite impressive), and four of them have gone through without a problem. However, the fifth is being given all kinds of grief. He used my link and his name shows up on my list, but it says he hasn't deposited when he has made two deposits and the IAF doesn't show on his account. In the last 24 hours, the two of us have sent numerous emails and have spent a combined total of more than 2.5 hours dealing with CS on Live Help. We have been given four or five different explanations for what caused the problem and three different answers as to how to resolve the problem. It still has not been resolved.
That being said, I have no doubt that they will in fact resolve the problem.
And by the way, has anyone else noticed that the IAF payment are coming in at $37 per increment for a total of $74 per referral instead of $75?
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