Re: Another reminder about being nice to fish
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This never ceases to amaze me. I have seen it way too much.
I deal poker and there have been sometimes online where I just kick into dealer mode and tell them to tone it down. Of course this does no good because then they just start coming after me and I end up leaving the game. Thank God online I can just go to another table or aanother site.
Maybe we should start sending notes to customer service with a copy of the chat from the hand histories and have them send them a little note to tell them to stop.
Heck I go my chat privileges pulled at prima for mentioning the RB word and I was just carrying on a 1/2 hour conversation with a guy about playing online poker, different books, and things like that. Maybe if they would start taking chat away from some of these people they would learn.
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.....e-mail support. It mostly works.....See following.
PokerStars Support wrote:
>
>>>Hello Myrtle,
>>>
>>>I appreciate the time you took to write us regarding your concern. As
>>>we cannot monitor every table 24 hours, we are glad to have players as
>>>our "eyes and ears".
>>>
>>>After review of the chat log, we have decided to remove this player's
>>>chat privileges. Their language was totally inappropriate and abusive
>>>to others. Our games are to be kept clean, fun, and a comfortable
>>>environment for everyone. We cannot tolerate this type of behavior at
>>>our tables.
>>>
>>>
>>>Regards,
>>>
>>>Melina
>>>PokerStars Support Team
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