[IggyWH]

I think I just got screwed. I'm waiting for support to call me :

<u>Pontoon</u>
Hand # 12
Your bet was: 10 GBP
Your cards: Ace Hearts, Ace Diamonds (2/12)
Your response: SPLIT
Your cards, first hand: Ace Hearts, King Hearts (PONTOON)
Your cards, second hand: Ace Diamonds, 5 Clubs (6/16)
Your response for second hand: TWIST
Your new second hand: Ace Diamonds, 5 Clubs, 2 Hearts (8/18)
Your response for second hand: TWIST
Your new second hand: Ace Diamonds, 5 Clubs, 2 Hearts, 3 Spades (11/21)
Your response for second hand: BUY
Your new third hand: Ace Diamonds, 5 Clubs, 2 Hearts, 3 Spades, Queen Diamonds (21)

Software then crashes on me. I log back in and my balance is 20GBP more than it was before the hand started.

I'm not sure on the winning amounts in Pontoon, but shouldn't I have won more than 20GBP no matter what the dealer had? The Pontoon alone should have paid 30GBP and had the dealer also had a 5-card trick, I lose the push costing me my original bet &amp; my buy, for a total of +10GBP.

I don't see it possible as me winning 20GBP.