Thread: Neteller Fraud
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  #28  
Old 05-12-2006, 01:12 PM
thefisherman thefisherman is offline
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Join Date: Jul 2005
Posts: 106
Default The Verdict

Alright, so after a little bit of time, the result is....it's all coming back! Turns out half was frozen and the other half is part of what Neteller said is a "much larger problem" that other customers have been having. Bottom line, they said to tell my bank that an account had been compromised, and Neteller would refund it all.

A couple notes for those of you wondering how the situation was handled: Neteller did a great job tracking stuff done and discovering where the funds were and explaining the situation and then how to get it back into my bank account. Moreover, they weren't even pushy about reopening my Neteller account and said it was "completely understandable" if I was a little shy towards the idea. IMO, a good move by them. Only downside, I had to call them for updates, not they called me. But, not a big deal because you wait on the phone for like 2 minutes for them to get someone.

VERDICT: Whoo, good job Neteller!
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