[train.]

[ QUOTE ]
it was discovered that Jeff had made an error in his finding that my mom had been using a bot. Both Jeff and Lee have written emails to my mother acknowledging the mistake and apologizing with both humility and extraordinary class. Jeff also apologized for the aggressive and sometimes stubborn tone that he used in his emails. I want to state up front that they really did handle this 'mea culpa' with extraordinary professionalism and class.


[/ QUOTE ]

I am still disappointed that someone from stars has not come here and addressed the issue directly to this community. Have they actually stated where the mistake was made? Have they acknowledged that, no, your mom didn't play for 43 straight hours , on several occasions.

I appreciate that they have acknowledged a mistake and have appologized for the tone of the correspondence to your mom. And maybe they don't owe "us" any type of explanation. It was your mom who they wronged and have righted that wrong. It would still be nice to hear from them that they value our opinions and misgivings concerning this matter.

I think you should consider posting the lastest emails from stars if they don't accede to your request for them to post a reply here.

edit: of course this drama only started "here" a little over 3 days ago. and while most of us have been following it and waiting for each succesive post to learn the latest (at least I have) 3 days is really not that long of a time period for stars to do their investigation, draw their conclusions and then reply first to teddy and his mom and then hopefully to us.