Re: Resolution of the Stars investigation.
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1) 100% correct. My mother's account was NOT active for 43 straight hours. Jeff's email said that the security measure they had in place initially identified that time period as having been 43 straight hours, and he simply made a mistake when he investigated in more detail.
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nice to see that he is indeed "smart" enough to differentiate table-hours and real-time hours but not "smart" enough to investigate in more detail before sending condascending emails to customers.
this is starting to smell like a Nick Leeson episode
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