Re: The 1 card deal bug at Eurobet
[ QUOTE ]
Here is the response I got from Eurobet support.
[ QUOTE ]
Dear Mr xxxx,
We are writing to you in regards to your poker enquiry. Our poker department can confirm that this is a connection problem. We would like to refer you to our Terms and Conditions on disconnection;
5. Players MUST accept the risk of disconnection.
Disconnections can and do occur. (Log back on and continue play as quickly as possible). To limit potential disconnection difficulties, please consult with your ISP as to what measures can be initiated to help reduce this risk. At no time will EurobetPoker.com assume responsibility for disconnected players regardless of cause.
Our Poker Department can also confirm from our database, as stated in our previous message, that you were dealt 4 of spades and 3 of spades.
Kind Regards
Roxana
Eurobet Customer Service
[/ QUOTE ]
Funny how I was playing 3 tables at the time and the other 2 were fine. Also the timer above my head showed I was connected.
[/ QUOTE ]
Me too, when it happened to me, it was only on one of 4 tables. Well, it's nice to know they're working on the problem and care about their customers. [img]/images/graemlins/mad.gif[/img]
|