Re: Just received email that my account reopened. No excuse from FTP
Personally, IMO, regardless of "original cause", a CS representative at any poker site can't just reply to a client's email with comments such as:
(caps added for emphasis)
"....We do not tolerate fraudulent behavior. Your business is NO LONGER WELCOME at Full Tilt Poker."
"...your account has been CONFIRMED to be involved in FRAUDULENT activity. Your Full Tilt Poker account will remain PERMANTENTLY CLOSED. Please understand that we may NOT RESPOND to future emails regarding this issue."
Then, to top it off, without any apparent explanation by Full Tilt on *WHY* this particular client's account was initially closed, nor *WHY* they chose to re-open the account, they just informed that the account is active again as if nothing happened. Amazing.
"...to confirm that your account has been REOPENED at this time.....Thank you for your COOPERATION in CLEARING up this situation...."
Either a CS representative at Full Tilt saw this forum or was pointed to this forum... in either case, if Full Tilt want to keep business, they have to explain this horrible communication on their part... or we here at 2p2 can "assume it could happen to any of us at any time" which they wouldn't want us to think that way....
* CalvinTy
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