My email...
Party VIP,
I am trying to log in to get my hands/points in for the Accelerator Program.
As you see I have made all 7 weeks and planned on finishing tonight. I
won't be able to play much tomorrow. I will be very dissapointed in an
otherwise nice promo if I don't get credit for completeing all 8 weeks due
to an issue on your side. Can you let me know what changes you will make
for this weeks requirements?
Party response about 15 minutes later....
Thank you for contacting us.
We are experiencing some technical difficulties at this time that have affected some tables. Please be assured that any tournaments
that you have been involved in will be settled as per our disconnection and cancellation policy which you can view below. This
should be carried out within the next 24 to 48 hours.
http://www.partypoker.com/how_to_pla...scon_canc.html
We are working to restoring all services as soon as possible. Thank you for your patience in this matter.
In regards to the Acceler-8-tor promotion, please go ahead and play as mush as you can once the site is back up. We have forwarded
your concern to our management team who will decide the best course of action.
I wish you the best of luck on our poker tables.
Should you require further assistance, our Customer Care Department is available 24/7 to assist you via email.
Thank you for choosing us as your online gaming site!
Alfred
VIP Club
Customer Care