It may be many suppositions about source of this problem. But no one from my suppositions doesn't help me to open my account and return my money.
Unfortunately Full Tilt Poker doesn't want to contact to his customers...
From: Full Tilt Poker Support <
[email protected]> Mailed-By: fulltiltpoker.com
To: Yegor Chemisov <
[email protected]>
Date: 18-Mar-2006 16:16
Subject: Re: Account name: skaits (KMM560013I16623L0KM)
Hello Jegors,
Thanks for writing in.
Unfortunately, your account has been confirmed to be involved in fraudulent activity. Your Full Tilt Poker account will remain permanently closed.
Please understand that we may not respond to future emails regarding this issue.
Regards,
Nico
Team Full Tilt
----------------------------------------------------------------------
Please remember that no one will ever ask you for your
password or account information, not even support. Please
use good common sense and keep your password a secret.
Chat with the Pros, Play with the Pros, Learn from the Pros.
100% Initial Deposit Bonus -
www.fulltiltpoker.com
----------------------------------------------------------------------
Original Message Follows:
------------------------
Dear Sirs/Madams,
I have not yet received your answer for my request of 06.03.2006
concerning closing of my account at your site.
I ask you to provide me with report on the cause of my account closing.
If your company has registered the facts of illegal use of my account,
please immediately contact me via phone +371 9356416, or provide me
with contact information (including phone number) of person(s),
responsible for security, to investigate the possible security issue
with my account.
Sincerely,
Jegors Cemisovs
On 06/03/06, Full Tilt Poker Support <
[email protected]> wrote:
> Hello Jegors,
>
> Thank you for your email.
>
> We apologize in advance for the delay. The appropriate department
will
> research your account as soon as possible and respond to you shortly.
>
> We are currently receiving a large number of email and are responding
to
> them as quickly as possible. Rest assured, we will reply back to your
> e-mail as soon as we can.
>
> Thank you again for your patience and understanding regarding this
> matter.
>
> Regards,
>
> Margaret
> Team Full Tilt
>
> ----------------------------------------------------------------------
> Please remember that no one will ever ask you for your
> password or account information, not even support. Please
> use good common sense and keep your password a secret.
>
> Chat with the Pros, Play with the Pros, Learn from the Pros.
> 100% Initial Deposit Bonus -
www.fulltiltpoker.com
>
> ----------------------------------------------------------------------
>
>
> Original Message Follows:
> ------------------------
> Hello, Tania,
>
> Thank you for your answer concerning my account.
> Your information is very interesting for me.
> I have opened account at your site about one year ago (4 Apr. 2005).
> From this time, I have made several successful deposits and
> withdrawals.
>
> I don't play at your site very much and have got only small bonus.
> So, as far as at my last withdrawals I requested all my funds from
> your site, I haven't play after withdrawals for a long time.
>
> This time, after reading your adverticement email, I decided to make
> new try and to make new deposit into your poker room. And have got
> your message.
>
> But, I don't understand what kind of fraudulent activity I have made
> with your site?
> Could you please to explain me, what from my actions was fradulent?
>
> Regards,
> Jegors
>
> On 03/03/06, Full Tilt Poker Support <
[email protected]>
wrote:
> > Hello,
> >
> > Your account has been closed due to fraudulent activity or a
> > relationship to an account with such. Unfortunately, it will not be
> > reopened at this time.
> >
> > We do not tolerate fraudulent behavior. Your business is no longer
> > welcome at Full Tilt Poker.
> >
> > Regards,
> >
> > Tania
> > Team Full Tilt
> >
> >
----------------------------------------------------------------------
> > Please remember that no one will ever ask you for your
> > password or account information, not even support. Please
> > use good common sense and keep your password a secret.
> >
> > Chat with the Pros, Play with the Pros, Learn from the Pros.
> > 100% Initial Deposit Bonus -
www.fulltiltpoker.com
> >
> >
----------------------------------------------------------------------
> >
> >
> > Original Message Follows:
> > ------------------------
> > Hello,
> >
> > My account name is: skaits
> > I have not played at your site for long time.
> > Is my account still opened?
> >
> > Could you please check of status of my account.
> >
> > Best regards,
> > Jegors