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-   -   PokerStars Main Event Satellites (http://archives1.twoplustwo.com/showthread.php?t=425118)

DonkeyPlay 06-11-2007 01:19 PM

PokerStars Main Event Satellites
 
I have recently won a $1050 PokerStars ME satellite ticket, and after reading some of the posts in this forum, I am wondering what will happen if I do indeed win a Main Event Package in the satellite. I guess if it's relevant I should disclose that I am from St. Louis, MO.

Now, what I am wondering is, if I do with the package, will PS automatically sign me up for the ME at Rio, or will I have the responsibility of registering myself after cashing money out?
The reason I ask is because if PokerStars does indeed just deposit all $12K in my account, how can I register for the ME if I cannot practically cash that much money out in less than a month? Also, how can PS verify that I even play the ME if this is the case, or that I wore their PS hat for the extra $1,000 they throw in?

Thanks for anyone who can help!

MJBuddy 06-11-2007 01:21 PM

Re: PokerStars Main Event Satellites
 
Pokerstars has 24/7 support on their website. I bet they know the answers to their own systems :P.

DonkeyPlay 06-11-2007 01:28 PM

Re: PokerStars Main Event Satellites
 
PokerStars support is quite slow. Also, I don't really know if they will answer these questions.

hammer33 06-11-2007 01:36 PM

Re: PokerStars Main Event Satellites
 
win a seat..request expedited check service..i got mine within a week..wire money to rio or bring cash

McMelchior 06-11-2007 02:08 PM

Re: PokerStars Main Event Satellites
 
[ QUOTE ]
PokerStars support is quite slow. Also, I don't really know if they will answer these questions.

[/ QUOTE ]

Yeah, I've several times (in my 5+ year long time a Stars player) had to wait more than 4 hours to get a reply from support.

I don't remember any instances of more than 5 hours wait, though.

EDIT: Oh yes, there was the time when I insisted I wanted a reply from Lee Jones personally. It took until next day.

The-Donk 06-11-2007 02:19 PM

Re: PokerStars Main Event Satellites
 
Email them and type URGENT in the sub. There email responses are usually pretty good.

Ontario_Tory 06-11-2007 03:05 PM

Re: PokerStars Main Event Satellites
 
[ QUOTE ]
PokerStars support is quite slow. Also, I don't really know if they will answer these questions.

[/ QUOTE ]

???

What, pray tell, would you consider "adequate" support?

They are easily the best in the business, both in terms of speed and quality of support.

In fact, I would say that they are the model to be emulated for ANY business...

DonkeyPlay 06-11-2007 03:23 PM

Re: PokerStars Main Event Satellites
 
Tory,

PS support is quite 'adequate'. This doesn't mean that they are not relatively slow when it comes to answering a question like mine compared to people on this message board.

I have a follow-up question: If I do win the ME package from PS and I am prevented from playing in the ME (say because of sickness), does PS have any legal basis for confiscating the $10K in my account?

Ontario_Tory 06-11-2007 05:30 PM

Re: PokerStars Main Event Satellites
 
we just have different definitions of slow, I guess...

Short answer - based on nothing at all but what I've heard & read - is that they give you cash. No strings attached.

grouchie 06-11-2007 06:37 PM

Re: PokerStars Main Event Satellites
 
if you would have emailed Pstars this question, they would have respnoded by now


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