Partypoker Refuses to pay out bonus #2 and #3
 

Just a warning to everybody but party has basically refused to pay out this next phases of the march bonuses. I've send tons of emails to thier support (10+) and even though I have done several hundred hands over the limit to get the second bonus and waited over 24 hours for it after finishing, I have gotten nothing. Don't expect to ever get your money

Facts:

-partypoints have updated and I've done over 252 from NL play during sat/sunday, (first bonus was clearled friday) cooorespoding to at least 1260+ raked hands, needed for a 1125 raked bonus

-party said i did 1350+ raked over sat/sunday yesterday, but as of an email today they said i only did about 550 total for the second bonus

somebody is lying and i'm expecting to never get my money. its actually shocking party would be stiffing its customers on this. i expect party to be completely incompetent with most things, but i didn't expect them to steal

If you are having similair experiences, please describe them and is somebody here has found out how to get party to payout bonus#2/#3, please share it with this forum.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I sent this email to Party last night:

I made a $500 deposit yesterday. I played 1000 raked hands to earn the first $100 of this bonus:
March bonus offer

To celebrate all these exciting new features, we're running some great events this March, starting with a 'Triple Bonus' on a single deposit. Use bonus code 20TO100MAR when you make your first deposit between March 10 - March 16, and we'll give you a 20% up to 100 USD bonus. You can treble this bonus with no additional deposits. Click on this link to learn how.

I was told by your customer service that as soon as I play 1500 more raked hands I would get the next $100 automatically, and there was no way for me to track this through your site. Also I was told that as soon as I play 2000 more raked hands after earning the second bonus (by March 17) that money would also automatically go into my account.

I have played 2110 more raked hands since I got the first bonus for a total of 3110 raked hands since my deposit. I have not received my next $100 bonus. It should have been there after 1500 more raked hands (2500 total raked hands). Please put this money in my account. Also I should have 610 raked hands counted towards my 3rd bonus.

Thank you

They have not replied yet.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I have had same problem. I cleared bonus #1.
Since they do not show progress towards 2nd bonus, I used poker tracker to ensure that I was 10%+ over the number of additional raked hands required for the 2nd bonus. They have not given me the 2nd bonus yet. When I inquired they said. " we cannot track the number of raked hands that you have towards your 2nd bonus, the bonus will be released when you reach the number of raked hands."
This promotion reduces my trust in party. My next step is to email them my hand histories proving i have reached the bonus. I do not think it will do any good though.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I recieved my second bonus this morning about 10:30 eastern

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
its actually shocking party would be stiffing its customers on this.

[/ QUOTE ]

I am shocked, shocked, that party would run a screwed up promotion!

ENJOY!

Re: Partypoker Refuses to pay out bonus #2 and #3
 

bonus number 2 is in my account this morning. GO PARTY!

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
I sent this email to Party last night:

I made a $500 deposit yesterday. I played 1000 raked hands to earn the first $100 of this bonus:
March bonus offer

To celebrate all these exciting new features, we're running some great events this March, starting with a 'Triple Bonus' on a single deposit. Use bonus code 20TO100MAR when you make your first deposit between March 10 - March 16, and we'll give you a 20% up to 100 USD bonus. You can treble this bonus with no additional deposits. Click on this link to learn how.

I was told by your customer service that as soon as I play 1500 more raked hands I would get the next $100 automatically, and there was no way for me to track this through your site. Also I was told that as soon as I play 2000 more raked hands after earning the second bonus (by March 17) that money would also automatically go into my account.

I have played 2110 more raked hands since I got the first bonus for a total of 3110 raked hands since my deposit. I have not received my next $100 bonus. It should have been there after 1500 more raked hands (2500 total raked hands). Please put this money in my account. Also I should have 610 raked hands counted towards my 3rd bonus.

Thank you

They have not replied yet.

[/ QUOTE ]

They put the 2nd bonus in my account this afternoon, but they have not yet replied to my email. Based on previous experience with Party's customer service, I probably wont receive a reply and I may or may not get the 3rd bonus if I play the required hands.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

do you recall what time they placed it into your account?

Re: Partypoker Refuses to pay out bonus #2 and #3
 

What I read in other posts is that people got a pop up upon login saying that they qualified for the second bonus. I never got this (first bonus released 2 days ago). I sent many e-mails, no replies. So will this go automatically now? Or is everybody getting these pop ups? Thanks!!

Re: Partypoker Refuses to pay out bonus #2 and #3
 

According to the number of PartyPoints I've gotten, I've played around 3300 raked hands since my deposit. No sight of the second bonus, and I'm only getting the Accelerator popup. Email sent (to vip).

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
When I inquired they said. " we cannot track the number of raked hands that you have towards your 2nd bonus, the bonus will be released when you reach the number of raked hands."


[/ QUOTE ]

WTF?

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
bonus number 2 is in my account this morning.

[/ QUOTE ]

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]

You only need to be dealt cards so how many hands you play makes no difference.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]Your posts are always so dumb.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

haha this is exactly why I only planned on clearing the 1st part and cashing out. If they actually kept track of raked hands for the 2nd and 3rd part like they do for the first I'd think about it.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]

HUH???????

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Dear xxx

Allow me to clarify the mechanics of the 25TO100MARCH bonus promotion:

If you meet the release requirements within the first 3 days for the first
bonus, the money is credited to your account immediately and the bonus moves
into the second phase. If you meet the target after 3 days but before 7 days,
then the bonus is credited to your account and the promotion comes to an end.

As soon as you meet your first target, the promotion moves into the second phase
and raked hands start counting towards the second target. The promotion will
then move onto the third phase as soon as the second target is met. You do not
need to wait for money to be credited to your account in order to continue
accruing raked hands towards the next target.

Bonus money for meeting the second and third targets of this promotion will take
24 hours to be credited to your account. Note that if you meet the second and
third targets during the same 24 hour period, both bonuses will be credited
together.

At the moment we are experiencing some technical issues with your Account
information displaying raked hands information to you.

We are working on this issue at present. However, we can assure you that your
raked hands are accumulating and being applied to your bonus. The problem is
solely with the information being displayed to you.

Please continue to play and once the issue has been rectified the updated
information will be available to you.

We apologize for any inconvenience caused.

If you have any further queries, please do not hesitate to contact us at
[email protected]

Robert
VIP PartyPoker Customer Care

I have not played since their site crashed last night... I am sure that 24 hours have passed since I cleared the second phase of the bonus but I have not been credited. Meh.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Dear Player,


Thank you for contacting us.


I have just checked with the concerned department and they have requested you to please wait for another 24-48 hours for your second/third bonus to get released. Due to technical constraints, it is taking more than the anticipated time for your second/third bonuses to get released in to your account. But please be rest assured that since you have played the required number of raked hands within the specified time, you will surely be getting the bonus amounts.


Thank you for choosing us as your online gaming site!


Ziauddin

PartyPoker Customer Care

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
do you recall what time they placed it into your account?

[/ QUOTE ]

Roughly 15 - 20 hours after playing enough hands to qualify for it.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Look on the bright side atleast the email you got from support makes sense and is actually related to your problem. I finished my hands 24 hours ago and after five emails to info/VIP I haven't gotten one appropriate response from them. I'm not sure what is so difficult about actually reading emails and responding appropriately but Party is clueless.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I got 1 / 5 answered properly, yay!

"I see from our records that for the 2nd stage bonus you have already played the required amount of raked hands and the bonus amount for the same would be added by the end of the day i.e., by 13-03-2006."

If they didn't want so many emails, they shouldn't of tried to make these two bonuses so sneaky & hidden.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
Look on the bright side atleast the email you got from support makes sense and is actually related to your problem. I finished my hands 24 hours ago and after five emails to info/VIP I haven't gotten one appropriate response from them. I'm not sure what is so difficult about actually reading emails and responding appropriately but Party is clueless.

[/ QUOTE ]
Yeah, I'm happy with that response. Just posted it so others can see it, not to complain. I don't mind waiting a day or two as long as they aren't keeping me in the dark the whole time.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Well it turns out the sixth time is a charm, I finally got somebody to acknowledge I had completed the second portion of the bonus and they claim I'll have the bonus within 24 hours. I think I'm going to just wait for my second bonus to show up and move along, as much as I like playing at Party I don't really feel like playing a 20x bonus where my raked hands may or may not be counted properly.

On a semi-related note, you'd think it would have been a whole lot easier to have the second and third bonuses show up in the bonus details tab like the first bonus than it is to deal with a ton of emails trying to find out what is going on.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

I spoke too soon, I just got this gem from the good folks at Party Poker support:



Dear XXXX,

Thank you for contacting us.

From our records we see that you have played 807 raked hands from the time the bonus first bonus was released in your account.

In order to get the second bonus you are still required to play 318 raked hands till 14th of March 2006 11:59 EST.

Thank you for choosing us as your online gaming site!

Hussain
PartyPoker Customer Care



This email came a half an hour after this one:



Dear XXXX,

Thank you for contacting us.

Allow me to clarify the mechanics of the "25TO100MARCH" bonus promotion:

If you meet the release requirements within the first 3 days for the first bonus, the money is credited to your account immediately and the bonus moves into the second phase. If you meet the target after 3 days but before 7 days, then the bonus is credited to your account and the promotion comes to an end.

As soon as you meet your first target, the promotion moves into the second phase and raked hands start counting towards the second target. The promotion will then move onto the third phase as soon as the second target is met. You do not need to wait for money to be credited to your account in order to continue accruing raked hands towards the next target.

Bonus money for meeting the second and third targets of this promotion will take 24 hours to be credited to your account. Note that if you meet the second and third targets during the same 24 hour period, both bonuses will be credited together.

You will be able to track your progress via a post log-in pop-up from the lobby as from 01:00 14-MAR-06 EST.

You have managed to accumulate 1409 raked hands from 11th March to date, which means you are in the third phase of your bonus.

If you require further assistance please do not hesitate to contact the VIP team.

Serkan
PartyPoker.com VIP Club
Customer Care



They really don't have a clue what is going on.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

#1 Learn what a raked hand is. This is often waaaay less than your total hand count. (I realize most understand this, but a surprisingly high number have no idea...). You can track your own raked hands easily in PT, if you don't have PT, wtf are you doing here anyways?

#2 The first part of this bonus worked exactly like other party reload bonuses, if you try and clear it during peak hours it will lag. You'll get the bonus if you started playing after the bonus was active (important to check, this can lag as well) eventually - even if the hand counter isn't updated yet in the bonus tab.

#3 The extra bonuses are a new things at Party, they're not built into the system like regular reload bonuses are. Play your hands, you'll eventually get paid. It's not instant, my second bonus took until the next day to show up after I played the hands. Today I played more than enough for the third bonus, I haven't been paid yet, but I'm sure I will be - most likely tommorow.

#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

#6 I love how everytime Party tries to introduce something new that actually gives money back to the players, people find stuff to bitch about and threaten to leave Party. Flashback to a whole 4 months ago and Party was giving out nothing, no VIP bonuses, no scratch off tickets, no new years bonus, no useful merchandise in the party points store, just sporadic reloads for $100 max and crappy t-shirts.

There are legitiment complaints against Party, their service certainly isn't top notch. But honestly without Party, how many of us would be looking for a real job? Give 'em a break- they're trying to give us money. Don't kick their teeth in for it.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

#1 Learn what a raked hand is. This is often waaaay less than your total hand count. (I realize most understand this, but a surprisingly high number have no idea...)

#2 The first part of this bonus worked exactly like other party reload bonuses, if you try and clear it during peak hours it will lag. You'll get the bonus if you started playing after the bonus was active (important to check, this can lag as well) eventually - even if the hand counter isn't updated yet in the bonus tab.

#3 The extra bonuses are a new things at Party, they're not built into the system like regular reload bonuses are. Play your hands, you'll eventually get paid. It's not instant, my second bonus took until the next day to show up after I played the hands. Today I played more than enough for the third bonus, I haven't been paid yet, but I'm sure I will be - most likely tommorow.

#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

#6 I love how everytime Party tries to introduce something new that actually gives money back to the players, people find stuff to bitch about and threaten to leave Party. Flashback to a whole 4 months ago and Party was giving out nothing, no VIP bonuses, no scratch off tickets, no new years bonus, no useful merchandise in the party points store, just sporadic reloads for $100 max and crappy t-shirts.

There are legitiment complaints against Party, their service certainly isn't top notch. But honestly without Party, how many of us would be looking for a real job? Give 'em a break- they're trying to give us money. Don't kick their teeth in for it.


[/ QUOTE ]

Listen to this guy and QUIT [censored] POSTING 9843458385 THREADS ABOUT GLITCHES WITH ANY BONUS PARTY OFFERS!

Most of us on here have probably made well over 1k in bonus money/prizes in the past year from Party and most of you want to find Dikshit, tie him up in your basement, and bring in the gimp (Lee Jones, perhaps?).

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
[ QUOTE ]
This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

#1 Learn what a raked hand is. This is often waaaay less than your total hand count. (I realize most understand this, but a surprisingly high number have no idea...)

#2 The first part of this bonus worked exactly like other party reload bonuses, if you try and clear it during peak hours it will lag. You'll get the bonus if you started playing after the bonus was active (important to check, this can lag as well) eventually - even if the hand counter isn't updated yet in the bonus tab.

#3 The extra bonuses are a new things at Party, they're not built into the system like regular reload bonuses are. Play your hands, you'll eventually get paid. It's not instant, my second bonus took until the next day to show up after I played the hands. Today I played more than enough for the third bonus, I haven't been paid yet, but I'm sure I will be - most likely tommorow.

#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

#6 I love how everytime Party tries to introduce something new that actually gives money back to the players, people find stuff to bitch about and threaten to leave Party. Flashback to a whole 4 months ago and Party was giving out nothing, no VIP bonuses, no scratch off tickets, no new years bonus, no useful merchandise in the party points store, just sporadic reloads for $100 max and crappy t-shirts.

There are legitiment complaints against Party, their service certainly isn't top notch. But honestly without Party, how many of us would be looking for a real job? Give 'em a break- they're trying to give us money. Don't kick their teeth in for it.


[/ QUOTE ]

Listen to this guy and QUIT [censored] POSTING 9843458385 THREADS ABOUT GLITCHES WITH ANY BONUS PARTY OFFERS!

Most of us on here have probably made well over 1k in bonus money/prizes in the past year from Party and most of you want to find Dikshit, tie him up in your basement, and bring in the gimp (Lee Jones, perhaps?).

[/ QUOTE ]

Amen...

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Okay, first off, WHAT HAPPENED TO #4??????? I'm all for insulting the intelligence of the average poster but at least they can COUNT (I hope.)

Second, Party's string of promotion mishaps is absurd. It really can't be THAT difficult to have a promotion run smoothly every now and then...Just ask Stars. I've been waiting 48 hours for my 2nd and 3rd bonuses and I can tell you right now, it is absurd. Why would they run the promotion if they knew they weren't going to be able to have it show up in the bonus accounts? Maybe because they knew they could get people to play a ton of raked hands and then stall as long as possible before they had to pay anything out. This seems to be their goal with any promotion, waiting as long as humanly possible to get people their money. It is ridiculous.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

[/ QUOTE ]

If they do not want people emailing them about the bonus then they should not reply to emails with messages explaining that the only way to get a count on your raked hands is to email them and have them check on it.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

#1 Learn what a raked hand is. This is often waaaay less than your total hand count. (I realize most understand this, but a surprisingly high number have no idea...). You can track your own raked hands easily in PT, if you don't have PT, wtf are you doing here anyways?

#2 The first part of this bonus worked exactly like other party reload bonuses, if you try and clear it during peak hours it will lag. You'll get the bonus if you started playing after the bonus was active (important to check, this can lag as well) eventually - even if the hand counter isn't updated yet in the bonus tab.

#3 The extra bonuses are a new things at Party, they're not built into the system like regular reload bonuses are. Play your hands, you'll eventually get paid. It's not instant, my second bonus took until the next day to show up after I played the hands. Today I played more than enough for the third bonus, I haven't been paid yet, but I'm sure I will be - most likely tommorow.

#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

#6 I love how everytime Party tries to introduce something new that actually gives money back to the players, people find stuff to bitch about and threaten to leave Party. Flashback to a whole 4 months ago and Party was giving out nothing, no VIP bonuses, no scratch off tickets, no new years bonus, no useful merchandise in the party points store, just sporadic reloads for $100 max and crappy t-shirts.

There are legitiment complaints against Party, their service certainly isn't top notch. But honestly without Party, how many of us would be looking for a real job? Give 'em a break- they're trying to give us money. Don't kick their teeth in for it.

[/ QUOTE ]

1. thats a piece of cake. party does it, PT does it--easy to track. the problems arise when your PT numbers don't equal party's because thier numbers decide bonuses NOT your PT numbers. some people may actually be getting screwed over by a strange counter

2. first part bonus was fine, 2nd part = not good. what actually happens vs. what was started in the terms did not occur.

3. this is simple stuff for party not to screw up. they should be expected to not mess up something so easy.

4. ? ? ? can YOU count? i guess its not just party that has these issues

5. its smart of people to inquire why things arent working out to prevent themselves from losing out due to party's incompetence or maybe a simple misunderstanding

6. if party does something and promises something they should be expected not to screw it up. stars, paradise, etc don't screw thier promotions up. people have every right not to tolerate incompetence

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

[/ QUOTE ]

[ QUOTE ]
legitiment

[/ QUOTE ]

heh

Anyway, it's not so much about this bonus. It's the bonus mishap, the scratch card promo mix up, the image deletion disaster, and the "upgrade" causing the software to actually perform worse. It's just not the way the biggest online poker room should be run.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Congrats you guys found the errors in my post! ...

That's besides the point, I typed that msg out while 6-tabling 6max no limit, it was bound to have some problems.

I fully encourage all who are unhappy with this promotion to please leave Party and never come back.

There has been some talk about some limit hands not being recorded. This is possibly a real issue, but it, like every other time things like this have happened (some 6max limit tables were missing party points at the start of the acceler-8-tor promotion) - will be fixed eventually.

Bringing real issues to their attention certainly isn't a bad idea, but e-mailing them 8 times in a row about something that's gonna be fixed anyways (ie: late bonus payment) is just adding to the problem.

I repeat, all those who are unhappy with this promotion, please leave Party and never come back. [img]/images/graemlins/wink.gif[/img]

Re: Partypoker Refuses to pay out bonus #2 and #3
 

We apologize for the inconvenience caused while trying to contact our customer support via phone. Due to maintenance the phone lines are not available as of now. We request you to please try calling us after sometimes.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
Bringing real issues to their attention certainly isn't a bad idea, but e-mailing them 8 times in a row about something that's gonna be fixed anyways (ie: late bonus payment) is just adding to the problem.

[/ QUOTE ]

But the problem is, it shouldn't have to be fixed. Just like the software upgrade, they've gone ahead and offered something that should not have been offered. They were not prepared and didn't take the time to fix the bugs. Do you agree with this, at least? Or are we on completely separate pages?

It's like they knew Stars was going to run a reload bonus for the WSOP promotion and said, "Oh [censored], we better run a bonus ASAP. We'll figure out the details later."

Re: Partypoker Refuses to pay out bonus #2 and #3
 

[ QUOTE ]
You only need to be dealt cards so how many hands you play makes no difference

[/ QUOTE ]

This kind of post is exactly what tagtastic is talking
about in his post. As many times as it's been explained
many people still don't have a clue of how Partys raked
hand policy works.

And as with most Party promos,right from the start there
were a ton of posts asking this and that. It is obvious
that most of these people hadn't bothered to read the
email or click the terms link on the pop up. And even
though the terms were totally different from what the
CS people say(As usuall). It would be nice if people
would read the terms, so they could be as confused as
the ones who bothered to read it!

Re: Partypoker Refuses to pay out bonus #2 and #3
 

Agreed, all the talk of what is considered a raked hand has been covered many times and isn't too tough to figure out.

And for the record, I didn't say that, even though it's my name in the post title.

Re: Partypoker Refuses to pay out bonus #2 and #3
 

From the many posts here it would seem Party is becoming increasingly aggressive in their efforts to get us to log more hands, bordering on unethical. I recently e-mailed them about the Accelerator bonus and I stumbled over this sentence in their reply, which for some reason just gets to me:

"As the VIP Club moves forward so must our VIP Players."