BETUS POKER - withdrawl (are they serious)
 

[censored]!!!

I did a full withdrawl out of this site (BETUS POKRE) for around 2K, and you want to know what they said.

They said they cannot process my payment until I send them 3 documents to verify that I am of age and to verify my address.

1. passport/ or license
and
2. a bank statement
and
3. a utility bill

WHAT IS THIS CRAP??


I guess if I did my withdrawl little by little....
I wouldn't be asked this..... so if I were you.... thats the approach I would take.

Can you believe this bull?
------------------------------------------------------
Dear xxxxx xxxxxxxxxxxxxx,

Regulations forbid us from paying prizes or winnings from online games
to people less than 18 years of age. We are required to positively
identify you before sending this payment.

In order to process your withdrawal request:

Please photocopy the following information and fax it to:
1-416-777-2891 (or toll-free in North America: 1-888-557-8851) to the attention of
the Security Department. Or, scan the documents, attach them to your
email and forward them to: [email protected].

- Your credit/debit card (front and back) used on your account (you may
hide the middle eight digits for security reasons)
- Your credit/debit card statement showing your name and mailing
address
- A valid photo ID (example: Passport, Driver's License, etc.)

If you do not have a credit/debit card registered on your account,
please fax/scan the following:

- A valid photo ID (example: Passport, Driver's License, etc.)
- A bank statement showing your name and mailing address
- A utility bill (phone bill, electrical bill, etc.) showing your name
and mailing address

If you have already sent us the documents requested, you do not need to
send them again.

This information is for internal use only and will be kept strictly
confidential. Your privacy is of the utmost importance.

Should you have any questions or concerns, please do not hesitate to
contact our Customer Service Department. We are available 24 Hours a day,
7 days a week, at: http://www.betuspoker.com/support.html

Thank you,
Security Department
http://www.betuspoker.com

-----------------------------------

THESE POKER SITE DONKEY's should do their VERIFICATION when the money goes in....... not when the money goes out...

ALSO!!!!! All I did was a withdrawl back to Neteller, and they want all this verifciation.

OK..... so I faxed them 3 things.

1. my license
2. a check -
3. an Ameritrade stock statement.

here is what I got back......... from them

-------------------------------------------------------
Dear xxxxxxx xxxxxxxxxxxx,

We have received your security documents, however, they were missing another document, with your name and
address clearly visible.

We will accept the top portion of a utility bill, void cheque, medical bill, voters card, school transcript or cell
phone bill. or bank statement showing your name and mailing address.

WE CANNOT ACCEPT ONLINE STATEMENTS.

Please note that we only require proof of your residence at the address registered on your casino account.

Could you kindly fax/email this information to us so that we may process your payout ASAP.

Should you have any questions or concerns, please do not hesitate to contact our Customer Service Department.
We are available 24 Hours a day, 7 days a week, at: http://www.goldenpalace.com/support.htm

IF YOUR USERNAME IS NOT INCLUDED IN YOUR EMAIL OR FAX, YOUR ACCOUNT MAY INCUR DELAYS
AND OR WE WILL BE UNABLE TO PROCESS YOUR DOCUMENTS AND YOUR PAYOUT WILL NOT BE SENT.

Thank you in advance for your cooperation and understanding!




Security Department
pokerhosts.com

-----------------------------------------

after this B.S. letter I sent them a doctor's statment... then they wrote this one..... back

----------------------------------

Dear xxxxxx xxxxxxxxxxxxxx,

Your documents were received and your account approved for payout.
Please note that you will receive an email from our Accounting Department
once they have processed your payout.

Should you have any questions or concerns, please do not hesitate to
contact our Customer Service Department. We are available 24 Hours a day,
7 days a week, at: http://www.pokerhosts.com/support.htm

Thank you,
Security Department
pokerhosts.com

-----------------------------------------

I don't agree with this procedure one bit.

What do you think?
I'm done with this site.... and now I'm paranoid..... that they may sell out my info..... my identity....

AND YES I did get my money.....

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
ALSO!!!!! All I did was a withdrawl back to Neteller, and they want all this verifciation.

[/ QUOTE ]

1. Did you deposit via Neteller? Did you make any deposits by any other methods?

2. How much did you deposit via Neteller? How much did you deposit via other methods?

Re: BETUS POKER - withdrawl (are they serious)
 

I just withdrew a little over 400 from BetUS with zero problems. I used Neteller and it took 2 or 3 days.

Re: BETUS POKER - withdrawl (are they serious)
 

standard for crappy, no player sites. but hey, at least you got your money. some people get hassled and don't even get the $$!

Re: BETUS POKER - withdrawl (are they serious)
 

the only method I deposited was with Neteller.

I deposited $1500 with Neteller.

I did not deposit any other method or attempted to withdraw by any other means.

Re: BETUS POKER - withdrawl (are they serious)
 

That crap is "We're barely solvent. Please, please don't take your money out."

eastbay

Re: BETUS POKER - withdrawl (are they serious)
 

My only guess was that you "won too much, too fast", and they fear collusion or multiple accounts.

Re: BETUS POKER - withdrawl (are they serious)
 

So you got your money but were slightly inconvenienced by some security measures.

I like the fact that they have security measures in place to

- keep underage kids from gambling
- keep criminals from using poker sites for money laundering
- catch multi-account cheaters

Can you not afford to wait 2 or 3 days, even a week for your money?

You see 1000's of posts here about "where's my money", "beware site XXX", but in 99.9% of the cases, the poster gets his money.

Most of the people that complain about the "inconvenient" security measures are playing on "tight" bankrolls and are very impatient.

If they could catch all the ZJ's and other cheats I would gladly wait a month for my cashouts.

Actually, anyone who cannot wait a month for a cashout needs some lessons in money management. Don't get me wrong, I don't like waiting for a cashout. But if your bankroll is such that a 2-day delay in a cashout is giving you grief, you should get a job.

Re: BETUS POKER - withdrawl (are they serious)
 

Donkey boy. Its the money that i'm worried about its the inconvience.

Take the information and security measures when the accounts OPEN UP, not when they shut down.

Donkey boy, if you heard other posters they said they make normal withdrawls and they don't get hassled.

I closed the account out.

Donkey Boy.... Party Poker, Full Tilt Poker, Bodog poker, Paradise poker, TRUE POKER, never did this to me when I did a full withdrawl, but this NO NAME site is asking for 3 points of identification as if I'm securing my home for a loan.

Donkey boy, the reason I'm pissed is because they are a no name company who is holding 2K of my money asking me for 3 points of identification.

Donkey boy, the relative amount of money that I'm withdrawing is irrelevant. What 2K means to me may mean differently to you, may mean differently to someone else.

Ok Donkey, thats why I made the post.

Re: BETUS POKER - withdrawl (are they serious)
 

1) you have no reason to be upset at this site
2) most of what you expect from them is unreasonable

Re: BETUS POKER - withdrawl (are they serious)
 

Donkey boy.

LOL

[ QUOTE ]
Donkey boy. Its the money that i'm worried about its the inconvience.

[/ QUOTE ]

Well? Which is it.

Whine on...........

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
I don't agree with this procedure one bit.

What do you think?

[/ QUOTE ]

You make a post requesting feedback. OldLearner replies to your post (as you requested) and then you go on to berate him - very nice. You are a class act, sir.

You were inconvenienced because you had to send in a little paperwork. Big freakin' deal. This is fairly common practice among many of the small to mid size sites.

Is it an inconvenience? Sure. Then end of the world? I don't think so Henny Penny.

With all the concern around security and integrity I'm surprised anyone would be stressed about having to produce a few pieces of identification prior to their first withdrawal. I do acknowledge the inconvenience but man... get a grip.

I know hindsight is 20/20 but next time you may want to omit the "what do you think?" part.

Re: BETUS POKER - withdrawl (are they serious)
 

How was I berating old learner?? I'm confused by your post.

Re: BETUS POKER - withdrawl (are they serious)
 

Donkey, answer me this.......

Lets say you go out to buy a home, you obviously don't have all the money to put down on the house because you play poker and don't have a real job.

So you go to the bank to take out a loan, but for you donkey you have to go to a subprime lender because your credit is so bad.... because you play poker and don't have a real job.

So now you chose AmeriQuest.... you decide its time to buy a home. You choose the home with your donkey boyfriend and you secure it with a loan.

Ameriquest holds onto your DEED for your home, but they don't ask you for any information, they just tell you to write down you name, address and phone number.

Now you make your payments each month for your home. At the end of 30 years you make your last payment. Ameriquest has to give you your DEED to your home now because YOU OWN IT....

are they going to ask you know for your ID, 3 points of identification to you donkey?? For the past 30 years you've been giving them money.....

THEY SHOULD DO THAT IN THE BEGINNING so you don't default on your loan or so that if you do default they can come after you for payments....

You did your business with them.

NOw you are done doing your business and they ask you for all this information after you have been making payments to them for the past 30 years......

COME ON DONKEY, think?!?

My point is this...... IF YOU WANT TO STOP THE SCAMS and all other BS and money laundering and KIDS CREATING ACCOUNTS, you take care of the problem at the root, you nip it at the bud.... not when the money is taken out.....

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
How was I berating old learner?? I'm confused by your post.

[/ QUOTE ]

Your confused? I must be REALLY missing something. How were you not berating Old Learner with your comments?


[ QUOTE ]
<font color="red">Donkey Boy</font>.... Party Poker, Full Tilt Poker, Bodog poker, Paradise poker, TRUE POKER, never did this to me when I did a full withdrawl, but this NO NAME site is asking for 3 points of identification as if I'm securing my home for a loan.

<font color="red">Donkey boy</font>, the reason I'm pissed is because they are a no name company who is holding 2K of my money asking me for 3 points of identification.

<font color="red">Donkey boy</font>, the relative amount of money that I'm withdrawing is irrelevant. What 2K means to me may mean differently to you, may mean differently to someone else.

Ok <font color="red">Donkey</font>, thats why I made the post.


[/ QUOTE ]

Perhaps "Donkey" is now a term of affection... If that is the case then I apologize because you guys cleary have some Brokeback Mountain thing going on with all the love you are spreading.

Re: BETUS POKER - withdrawl (are they serious)
 

come on you are telling me he doesn't need to be berated, I'm simply stating a fact and a prewarning to potential BETUS clients.

I wrote to notify the 2+2 gay community that BETUS is a site which requires 3 points of ID when you take money out from the site. I don't like the fact that I had to do this as I was cashing out. The reason I believe they don't do it in the beginning is that its a turn off for a potential customer. I don't like it how none of this information is disclosed in the beginning during sign up, if it was I wouldn't have joined.

I believe security should be of utmost importance as well.
But let me ask you something....... who is BETUS regulated by that they are so worried about money laundering... they obviously aren't regulated by the UNITED STATES of AMERICA for which it stands one nation under god.

So realize this, the reason I posted this is because I don't believe some Bohemian Bank in the Islands of San Puerto Domingo della Saate Cominchio should be asking me for all these points of ID when I cash out.

Think about it logically......

Use your brains to answer this one and not so much your emotions.

Ok Donkey 2.

donkey - in poker terms - someone who just doesn't understand and makes incorrect plays over and over and over and who is either a marginal winner at best or a break even player or a loser.

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
I wrote to notify the 2+2 gay community

[/ QUOTE ]

My apologies. I thought this was addressed to the general 2+2 community.

Had I known it was only addressed to the 2+2 "gay" community, I would never have responded.

You really are an ass though. Or is it a donkey.

Whine on ......

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
So realize this, the reason I posted this is because I don't believe some Bohemian Bank in the Islands of San Puerto Domingo della Saate Cominchio should be asking me for all these points of ID when I cash out.


[/ QUOTE ]

So don't play at and support these 2-bit, 3rd world sites.

You chose to so live with your choice instead of whining about it.

Also, please indicate from which side of your face you are talking to avoid confusion.

Re: BETUS POKER - withdrawl (are they serious)
 

I'm sorry I don't get the problem. Why is it so much hassle to send them the info? Unless you have done something wrong you have nothing to worry about.

Also it is more efficient to do it this way. If they asked for ID every time someone wanted to deposit, they'd be processing 10 times as much paperwork - do you see why? It's not like buying a house where pretty much every loan gets paid off.

Another also - Asking for ID up front would deter fish that you won money from in the first place.

Chill out dude. No biggy.

Re: BETUS POKER - withdrawl (are they serious)
 

OP,

This is becoming standard for many sites when you make large cashouts (more than 2k or so). I never had problems in the past but recently my roll is big enough that I'm getting flagged for audit/verification everywhere.

If you had read their TOS, you would have realized it's best just to send the documents before you even deposit. I'm getting into the habit of doing this.

The good news is you only have to do it once per site.

Dustin

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
Think about it logically......


[/ QUOTE ]

I have and logic tells me to back out of this conversation immediately. Your responses have been bizarre and hostile - can't really say why this is the case. Regardless of how you feel about this issue, it's hardly the most controversial topic to hit these boards - hardly worthy of the venom you are spewing.

In your OP you asked for the opinions of others on this topic. You received these opinions however they did not fall into line with what you perceive as the "correct answer". You then became an obnoxious douchebag.

I could understand the ire if we were discussing an emotionally charged topic such as abortion, stem cell research,gay marriage, etc... But we're not. We are discussing the mertis/inconvenience of faxing a few documents to a poker site for identification purposes. Whoop Dee Freakin' Doo.

Methinks there may be a mental health component to all of this.

[ QUOTE ]
Use your brains to answer this one and not so much your emotions.


[/ QUOTE ]

I'm trying my best with the brains thing but I can only work with what I have - resources are scarce.

As far as my emotions go... I never felt this thread was provoking enough to justify an emotional reaction. That seems to be more your territory.

Re: BETUS POKER - withdrawl (are they serious)
 

"As far as my emotions go... I never felt this thread was provoking enough to justify an emotional reaction. That seems to be more your territory."


EMOTION:
"Your responses have been bizarre and hostile"
"Whoop Dee Freakin' Doo. "

Now there were two instances of emotion in your response.

You are an official PigDonkey and I'm chalking you up as one. Provide for me your screen name on all sites you play and for what stakes so I can track you down and river you with a set.

I'm going to end this conversation with this.
You are a donkey and you will respect me.
I have no further use for you.

Re: BETUS POKER - withdrawl (are they serious)
 

Sux that they're trying to protect your money from getting into the wrong hands.

Re: BETUS POKER - withdrawl (are they serious)
 

Party did it to me, it's a routine check. You just have to deal with it if you gamble

Re: BETUS POKER - withdrawl (are they serious)
 

i dont know how people can defend sites that ask for ID upon w/drawal. this site (and others like it) are certainly willing to immediately take your money at deposit w/out questioning your age or identification.

to disguise it as protection for the player is BS.

bwana

Re: BETUS POKER - withdrawl (are they serious)
 

I agree with Mikey 100% if you're using Neteller. They know you're legit if you're depositing and withdrawing via Neteller. If there so concerned about under age gambling why dont they make you prove your age BEFORE they let you play. Wildjackpoker (Prima) made me send documentation for a whopping $290 withdrawal. In and out via Neteller. Ive been playing online for over 3 years. First time I've had to send documentation. I can understand if you use a credit card but not Neteller.

Re: BETUS POKER - withdrawl (are they serious)
 

"PigDonkey"

Awesome, I'm going to use that if you don't mind.

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
You are an official PigDonkey and I'm chalking you up as one. Provide for me your screen name on all sites you play and for what stakes so I can track you down and river you with a set.


[/ QUOTE ]

You are a moran. Do you see why?

Honestly, Morans.
<font color="white"> If you respond to this telling me I spelled "moran" wrong, you are an even bigger moran. </font>

Re: BETUS POKER - withdrawl (are they serious)
 

How do i add this Donkey Boy to my ignore list?

Re: BETUS POKER - withdrawl (are they serious)
 

[ QUOTE ]
i dont know how people can defend sites that ask for ID upon w/drawal. this site (and others like it) are certainly willing to immediately take your money at deposit w/out questioning your age or identification.

to disguise it as protection for the player is BS.

bwana

[/ QUOTE ]

bwana,

do you think the games would be good if everyone had to fax in ID to play?

do you think you would ever bother to change sites?

Golden Palace Does this Also
 

[ QUOTE ]
I agree with Mikey 100% if you're using Neteller. They know you're legit if you're depositing and withdrawing via Neteller. If there so concerned about under age gambling why dont they make you prove your age BEFORE they let you play. Wildjackpoker (Prima) made me send documentation for a whopping $290 withdrawal. In and out via Neteller. Ive been playing online for over 3 years. First time I've had to send documentation. I can understand if you use a credit card but not Neteller.

[/ QUOTE ]


Exactly, if they cared about fraud or underage stuff they would request the documents when you sign up. It's insane for them to let me use a neteller account to deposit, then not allow me to move money back into the same neteller account when I withdraw without a lot of documentation.

This happened to me right after I moved, and I only had an online bank. So It took me weeks to get my money out since I had no utility bill and it took them over a week to tell me that they do not accept online banks. And what about people that don't have scanners or faxes at home. Should they have to drive to office max and copy/fax documents to get their money out.

I won't put another dime into a site that uses pokerhost. Their customer service is terrible on top of the documents issus. Twice it took them 7 days to respond to an email.