Professional Poker Delivery
 

I tried to order Professional Hold Em a few days ago and waited like a kid at christmas, but received Hold Em Theory and Practice. Great book, but I already own it. Sent an email to Mike at Professional Poker and he asked me to look at my receipt carefully. I had ordered the wrong damn book.

I said all that just to let everyone know that if you do have any trouble with your order, whether self inflicted or not they'll give a quick and polite response. Even if you are a complete tard.

Thanks to Professional Poker and I eagerly await the correct book [img]/images/graemlins/smile.gif[/img]

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I'm sorry ! I screwed up and did what you told me to do!

[img]/images/graemlins/grin.gif[/img]
We should get it right this time!

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Hope your book arrives soon, cynic757.

Not wishing to hijack your thread, but this seems the most appropriate place to say that I’ve got a smile on my face this morning. I ordered several books from Professional Poker on Wednesday morning. Later that day I received an email to say they’d been shipped, and at 8am this morning the postman put them into my hot little hand.

OK, the shipping cost me a little – I went for the middle option out of the three on offer, so not the cheapest, but not the most expensive – but the books themselves were so cheap to start with, I still didn’t pay more than I would have if I’d got them locally.

Also, have to say their ‘B’ stock books – in supposedly less than perfect condition – represent excellent value. Far better than the tatty copy of Harrington On Hold ‘Em my local Waterstones would have been happy to sell me earlier this week.

All I have to do now is read and learn. Read and learn.

Re: Professional Poker Delivery
 

ProfessionalPoker.com rules! Placed my order Weds for PNL and Fult Tilt Guide and recvd confirmation AND tracking number same day. I opted for priority shipping yet total cost of both books with shipping is still less then what local bookstore prices will be when PNL is in stock.

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Sorry - should have added, I live in the UK

Re: Professional Poker Delivery
 

When I first saw the title of this thread I thought - "Is somebody making a complaint about a company? Why don't they just call the company first?, etc.". It's pre-coffee so I was jumping t oconclusions.

Anyway, I was pleasently surprised to see what was really being said here and I think that a company could get no better ad! I know that they will have at least one more future client.

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Well, things would've gone more smoothly if Mike could read minds, but what can you do? I suppose we'll just have to settle for companies that send you what you order.... *sigh.

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I have made at least 3 orders from professionalpoker.com over the last few years and they have always shipped high quality books quickly for me. Definately the way to go.

Re: Professional Poker Delivery
 

Same here. I'm from Chile, South America. Normally I ordered my books via amazon but looking at the forum I saw that PP had the books before amazon so... what the hell I'm ordering there.

I ordered 5 books. Normally for the second fastest shipping amazon was charging me like 45$ and that took a month, sometimes more.

So I took the second shipping option on PP that cost me something like 53$ on the 20th. The 21 they emailed me saying my order was shipped. The 25 I had them on my hand OMFG. I couldn't believe how fast that was. I'm really satisfied with PP and I'm sure I'll order there from now on.

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I would also like to add a positive review for Professional Poker. I ordered my copy of PNL late Monday night 7/23. Mike shipped it out the very next day Priority Mail, and I received the book this morning. Even with the priority mail shipping cost, the price was still almost 20% off what I would have had to pay from a bookstore. Excellent service, I will definitely do business with Professional Poker again.

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So it's settled. The posters in this thread seem willing to do a "mentos" style commercial for Professional Poker and only request a free copy of PNL Vol 2 [img]/images/graemlins/smile.gif[/img] I'm in!! Professional Poker is the freshmaker! (European accent obv)

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[img]/images/graemlins/blush.gif[/img] [img]/images/graemlins/grin.gif[/img]

Thanks much all!

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I had copies of both PNL and SnG Strategy in my hands on Monday, 7/23. Pre-ordered through professionalpoker.com and used US Priority Mail shipping. Definitely faster than waiting for Amazon or brick & mortar retailers.

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[ QUOTE ]
I had copies of both PNL and SnG Strategy in my hands on Monday, 7/23. Pre-ordered through professionalpoker.com and used US Priority Mail shipping. Definitely faster than waiting for Amazon or brick & mortar retailers.

[/ QUOTE ]

I wish I heard of professionalpoker.com before I ordered from Amazon, but my next purchase will be from them.

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I ordered through Amazon, but canceled the order when I saw on 2 + 2 that people already had theirs. I pre-ordered like a month ago and the estimated time of delivery through Amazon was Aug 14th or so.

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positive review

ordered wednesday

got them early today.now about to read
thanks

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[ QUOTE ]
I would also like to add a positive review for Professional Poker. I ordered my copy of PNL late Monday night 7/23. Mike shipped it out the very next day Priority Mail, and I received the book this morning. Even with the priority mail shipping cost, the price was still almost 20% off what I would have had to pay from a bookstore. Excellent service, I will definitely do business with Professional Poker again.

[/ QUOTE ]
I had basically the same experience. Excellent service.

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[ QUOTE ]

I wish I heard of professionalpoker.com before I ordered from Amazon, but my next purchase will be from them.

[/ QUOTE ]

Same here. My copy just shipped today from Amazon to NH, with delivery date estimated by 8/4.

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ship it , just bought the book from PP , is there anyway i can track my order ???

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I usually order through Amazon too but when I saw they were going to be late in getting the books, I ordered from Professional poker instead. I had my books in a matter of days and I live in AUSTRALIA.....

I think from now on I won't bother with Amazon, I will just go through Mike at PP instead.

Re: Professional Poker Delivery
 

I would also endorse them. Unlike the original poster, I actually had a problem with a delivery delay on some videos I ordered last winter. The guys at professional poker (somehow) tracked down my order after I called them and determined it had been shipped but delayed by a major snowstorm that hit the midwest. The videos showed up about a week later than expected and, even in a situation where the delay was obviously not their fault, they were courteous and helpful. I'd use them again in a second (and, in fact, have)
C

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[ QUOTE ]
ship it , just bought the book from PP , is there anyway i can track my order ???

[/ QUOTE ]

They should email you a tracking number as well as a link to UPS. Just copy and paste the number they send you and see where its at.

Re: Professional Poker Delivery
 

[ QUOTE ]
I'm sorry ! I screwed up and did what you told me to do!

[img]/images/graemlins/grin.gif[/img]
We should get it right this time!

[/ QUOTE ]

Clearly the OP owned up to his mistake, which is so rare in today's day an age. Props to the OP for owning it! Mike, there was no reason to apologize, but it does lend to your "professionalism". I could not be more happy about the service I received from Mike this week. Order 2 books online after his hours of business ended for the day. Realized I wanted another book, called and left him a message on the phone # provided on his site, asking him if he could add it in to the original purchase. He called me the next morning and threw it in with the other two. Ridiculously PROFESSIONAL! Probably will never buy a book on poker from anywhere else again! After hearing about the purchase and the fact that it was on my table, before it was on the shelves at Barnes and Noble, my wife said, "Where was he when I wanted all the Harry Potters?!?!"

Without a doubt a complete CLASS ACT, extremely prompt, courteous and customer service minded!

I have always thought that in the retail world, offering what others can't or won't with repoire will result in word of mouth advertising that will far exceed paid advertising!

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ship it, ordered both PNL and the sit and go book on the 27th from professional poker after amazon screwed up my pre-order and I canceled and got them today, thanks.

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Hey guys, been lurking in the forum for a while and just wanted to say thanks to Mike @ Professional Poker. If you're still trying to get a copy of PNL I highly suggest going through him. I ordered on Friday morning and just got my book, and I live all the way in Florida. Thanks Mike, and I look forward to joining in some conversation about the book as I read through it.

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I just bought SNG strategy this morning and hope to have it in a few days (I'm a 45 minute flight west of Vegas [img]/images/graemlins/smile.gif[/img])...then I can jump on the Professional Poker bandwagon..

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I ordered mine late Friday evening so maybe mine will show up tomorrow! Awesome!

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[ QUOTE ]
I ordered mine late Friday evening so maybe mine will show up tomorrow! Awesome!

[/ QUOTE ]

i ordered mine friday evening 2 but i think its coming either wed or thur ...

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Just got my conformation number (damn that was fast)...was so excited to see that it was being shipped that I folded rolled up Kings without even noticing until after I folded in stud today...doh!

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Christmas in July!!!
I ordered my copy on Friday and got it today (Mon) AND my Epasspote card came today!

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I also ordered Friday morning and received my copy today in Boston. Great service.

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Thanks all for the kind comments.
The USPS must of had a nice tail wind this weekend. Now if I could only get Google to buy my site for a few million so I would have time to read the books and play!

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I got mine today at I put my order in Friday afternoon. Thanks for putting things together so quickly!

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big ups 2 proffesional poker ordered late friday and just got it right now im my mailbox ...nh sir

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Just got mine after ordering Monday morning...the mailman had packages in his hand, but delivered them to my next door neighboor (doh...)..then he came to my house and dropped mine off..I was like a kid on Christmas morning. Hope the book lives up to my expectations.

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I ordered PNL before I realized they had SnG Strat as well. I emailed Mike and he immediately called me and added the SnG to my order. It was shipped and got here very fast. A+ service.

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Ordered on Saturday and still waiting. [img]/images/graemlins/frown.gif[/img]

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I ordered just now but elected for the 20$ wicked fast shipping. Ill report as soon as this is on my porch here IL.

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I ordered late Tuesday night. I had them Friday morning. Anyone who is also going to buy "How To Domiate 1-2NL" can save big on this book. Amazon is not discounting this book and Pro Poker is. I am very happy with Professional Poker and am going to support them with my business in the future. Thanks

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I have a problem concerning this message i get every time: "There's an error with this transaction. Please enter a valid postal code in the billing address."
But there is a valid postal code in the billing address!
I can't complete my order now, i tried to order the books several times but i still get that message [img]/images/graemlins/frown.gif[/img]

I live in The Netherlands, i don't think that should be a problem. I've emailed Mike about it, now i have to wait...