Road Trip - Speak with an Industry Rep
 

I've just embarked on a home game road trip across the States. The purpose of the trip is to meet with players to determine how Eurolinx can best work with the American market. There have been a lot of changes lately in the industry, and a gap has grown between what American players want and expect and what gaming sites are offering, and it doesn't have to be that way.

If you have a home game you think is worth visiting or you want to meet up for a drink to tell me your ideas, PM me and let me know your location. If I'm in your area, I'll stop by. I'll only be in the States another 3 weeks, so you should contact sooner rather than later.

Questions, comments, etc. are welcome. Just PM me.

/Eurolinx Lydia

Re: Road Trip - Speak with an Industry Rep
 

I think it's only fair to post a photo of yourself, for recognition purposes.

Re: Road Trip - Speak with an Industry Rep
 

What is eurolinx anyways? Never heard of it......you might want to put a description of your company and/or product in your next post.

Re: Road Trip - Speak with an Industry Rep
 

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What is eurolinx anyways? Never heard of it......you might want to put a description of your company and/or product in your next post.

[/ QUOTE ]

[img]/images/graemlins/grin.gif[/img] Good one!

Re: Road Trip - Speak with an Industry Rep
 

Eurolinx Poker is an online poker site on the Prima network that has been live since 2005. We are a small site, known mostly for our close relationships with our players and for our excellent customer service.

Most of our players tend to be high stakes players. One of them, Marc Karam, just placed 2nd in the Monte Carlo EPT. We tend to send a lot of our bigger players to live events.

We are still completely open for Americans, and that is not looking to change. We have also not had the same deposit/withdrawal issues that other sites have had; check our website to see the different options.

This is me:

http://img201.imageshack.us/img201/711/me2qf9.jpg

Anything else, just let me know.

Re: Road Trip - Speak with an Industry Rep
 

Fwiw, you can come to my home game, anytime.

Re: Road Trip - Speak with an Industry Rep
 

[img]/images/graemlins/ooo.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

What part of the states are you going to be in during the 3 weeks?

Re: Road Trip - Speak with an Industry Rep
 

I'll be on both coasts and possibly up in Canada for a bit, going to several of the big cities.

Re: Road Trip - Speak with an Industry Rep
 

You gonna be in Atlanta Lydia?

PM me... [img]/images/graemlins/grin.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

u r on prima network..lots of prima skins have had problems. How are you able to not have these same problems?

cheers
Boon

Re: Road Trip - Speak with an Industry Rep
 

boon,

I'm not sure why the other Prima sites have had problems, tbh. We haven't had any problems with withdrawals because we're doing wire transfers (processed almost immediately and in your bank account in 2 - 7 days) and checks, as well as some of the other more usual options. Deposits are also easy. You can check out the Real Money page at our site or contact the Support department for more information about that.

hhughes, Atlanta's on the itinerary. You've been PM'd.

Mike, As long as you're not running $20 freezeouts out of your mom's basement, I'm up for it. Just remember that I play for money, not articles of clothing.

Re: Road Trip - Speak with an Industry Rep
 

[ QUOTE ]




We are still completely open for Americans, and that is not looking to change.
http://img201.imageshack.us/img201/711/me2qf9.jpg

Anything else, just let me know.

[/ QUOTE ]

You are open to ALL States?

Re: Road Trip - Speak with an Industry Rep
 

I won't be going to Alaska or Hawaii, if that's what you're asking.

Re: Road Trip - Speak with an Industry Rep
 

Probably naming the site anything other than "Eurolinx" would help you in the US market.

Re: Road Trip - Speak with an Industry Rep
 

Re: Road Trip - Speak with an Industry Rep
 

What Rakeback % is your site offering? How do you pay?

Re: Road Trip - Speak with an Industry Rep
 

Tom, I think that pic is going to be the back of my new business card. Thanks!

Green Devil, it's against Prima policy to discuss RB with people who are not registered players. I can just say that it's competitive.

Re: Road Trip - Speak with an Industry Rep
 

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Green Devil, it's against Prima policy to discuss RB with people who are not registered players. I can just say that it's competitive.

[/ QUOTE ]

Thank you for your reply. I have to admit that it is a little strange first to register and THEN discuss RB with the site.

Let us know how that revolutionnary method works out... [img]/images/graemlins/grin.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

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I have to admit that it is a little strange first to register and THEN discuss RB with the site.

[/ QUOTE ]

It's not exactly our preferred method, but we do have to stick to the Prima rules. It's to prevent rakeback wars between sites, I believe.

Re: Road Trip - Speak with an Industry Rep
 

so where do i go to sign up for a rakeback account?

Re: Road Trip - Speak with an Industry Rep
 

[ QUOTE ]
Tom, I think that pic is going to be the back of my new business card. Thanks!

Green Devil, it's against Prima policy to discuss RB with people who are not registered players. I can just say that it's competitive.

[/ QUOTE ]

MWAHAHAHAHA !!!!!!
Has anyone even checked if this lady is for real?
Sure looks like yet another affiliate fishing for suckers.

Register, then we'll talk? MWAHAHAHA. If that doesn't raise some red flags, what does?

Re: Road Trip - Speak with an Industry Rep
 

All sign-ups are done from the Eurolinx website. Any adjustments to the accounts after sign-up are done by Support. For our more regular players, we also have VIP Coordinators. You can let me know if you want to be connected to one of them.

You can reach Support by e-mail or Live Chat, found in the client.

I've only heard from a couple people so far about home games or visiting. Anyone else live near a large city and has a home game or wants to meet up for a drink to talk about the industry?

Re: Road Trip - Speak with an Industry Rep
 

So, I sign up through your website and my account will be aa rakeback account? Or, will I need to ask support to give me rakeback? Is the rakeback guaranteed or do I need to be "approved"?

Re: Road Trip - Speak with an Industry Rep
 

BTW, I am easy to recognize too.

http://www.fstln.com/misc/fish1.jpg

Tony

Re: Road Trip - Speak with an Industry Rep
 

Dan, the only way to register an account with Eurolinx is through the website.

William, if I said "Register and deposit money, then we'll talk," then red flags would be flying high. Contact any Prima site, and they'll tell you the same (or at least they should).

When I registered at 2+2, Mike Haven checked me out. I am certifiably "for real."

Please PM me if you want to ask about RB.

Re: Road Trip - Speak with an Industry Rep
 

if you happen to be passing through iowa city (lol) i'd be happy to get drunk and rant at you about poker.

Re: Road Trip - Speak with an Industry Rep
 

This is a "no rakeback discussion" forum, (please reread FAQ post if you require any clarification).

Please don't answer any rb questions here. Thanks.

Re: Road Trip - Speak with an Industry Rep
 

Eurolinx always had GREAT support and great bonus's. They used to be on the tain network before moving to prima.

Re: Road Trip - Speak with an Industry Rep
 

FWIW, I can vouch for Lydia. I've known her for almost four years. She's not a random weirdo, an affilate, or a minion of the DoJ. [img]/images/graemlins/grin.gif[/img] She's exactly who she says she is.

Anyone who passes up an opportunity to speak directly to a rep is making a mistake, IMO. All of you who bitch that FTP stuck us with MyWebATM, or that UB doesn't return e-mails, or that Lee Jones didn't come to your birthday party should take advantage of the fact that someone cares what you think. Eurolinx has great CS and is actively trying to make the current gaming situation easier on Americans. This is exactly what we need right now.

P.S. Lydia, you coming to Philly or what? [img]/images/graemlins/smile.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

I know you're old enough to make your own decisions, but don't you think that's kind of dangerous. I wouldn't want my sister doing that.

I guess you've already figured stuff out for yourself though.

Good luck! [img]/images/graemlins/smile.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

Meh. I don't think speaking to a rep is so vitally important that you have to go out of your way to do it.

1 - You can send any site any e-mail you like at any time. If they really want input they can just read their e-mails or sites like 2+2.

2 - The WSOP has plenty of site reps who will be happy to listen to you. Not sure if they will have as many this year. But I'm guessing they'll be around.

3 - They're around at other major tourneys too. On the Party-Poker Million cruise some rep came up to our little bar and introduced himself, bought a round of drinks, and started soliciting opinions on Party Poker and internet-poker in general.
He was extremely professional and courteous. It was also an almost entirely worthless conversation. Although this wasn't completely his fault. A couple of the 8 or more people there were more concerned with talking about bots and "how do you even know the other players are real?" and stuff about random-cards, etc.
But before the conversation took a turn for the ridiculous I just felt like he was just spouting the 'party' line (yeah, it's a pun) and wanted to talk about how excited they were to be adding re-buy tourneys in the near future.


I just don't see what is so important with meeting personally with a rep versus just sending an e-mail or communicating through this forum.

i don't think I had heard of EuroLinx before. Not sure. It's a prima-skin. That's great. They have a friendly and personable rep reaching out to the forums here which is great also.
That's really all it takes imo.

She's trying to find out from Americans how they can make their site better which is great also although I wouldn't be sure they'll come up with anything useful. Seems more likely they would come up with about a zillion conflicting ideas.


So for her and their site it's all fine I guess.
For anyone who is interested in helping just to be nice that's fine too.
But to say stuff like "you just can't pass up this once-in-a-lifetime chance to meet an online-poker site industry-rep" is pretty over-the-top imo.

I wish Lydia and their site good luck in improving everything they want to improve. Reaching out to the American market is awesome also.
Also good that they have come to 2+2 to get the word out about their site a little bit more (although that rakeback conversation is a bit confusing).

Re: Road Trip - Speak with an Industry Rep
 

I just pm'ed lydia to ask about that of which we may not speak.

also, i'd like to hear from those who play there.

1. How are cashouts by check? Possible, takign long?
2. How are games? For awhile when i'd play there, it would often at a table be me, two guys from stockholm and the other three from a city ending in 'ping.'
3. How do you guys get money on eurolinx? Just send lydia check and she takes it back and deposits it/epassorte/???

Re: Road Trip - Speak with an Industry Rep
 

spatne and MicroBob, thanks for the comments. Phenomenon, no worries, and I'm glad you're not my brother. [img]/images/graemlins/laugh.gif[/img]

spatne: Sure, if you'll join me out at AC for an evening.

MicroBob: I think you might be surprised at the value of the input I've received from 2+2ers so far. I've already passed some of the ideas on to the Prima developers, and I'll likely send more along. Also, everyone who works at Eurolinx plays poker regularly and has for years, so we know enough to be able to sift through the comments we get. It's always good to hear new ideas, though, which is one of the reasons that I'm here.

It's always best to be able to talk with someone face-to-face, especially when there's an exchange of ideas going on. A lot of times, when you're working with someone remotely, it's easy to forget that it's a real person on the line. I think that's one of the reasons that awful customer service abounds in this industry, and why a lot of the more logical player complaints and ideas are ignored.

Meeting up with 2+2ers is nice, but it's not the main point behind the trip. I've already met with a bunch of people who think that online poker is illegal, that it takes a huge effort to get money online, and that the only sites out there are Stars and FTP, which are shark infested. Those are the players who, I think, we would all like to see getting back online. If I can meet with some 2+2ers, who I think generally know better than the average player what they want from a site, to get ideas about how Eurolinx can improve, then that's good too.

/Lydia

Re: Road Trip - Speak with an Industry Rep
 

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I think that's one of the reasons that awful customer service abounds in this industry, and why a lot of the more logical player complaints and ideas are ignored.

[/ QUOTE ]


Very good point.
You seem to be pretty sharp in your approach to this stuff.
Hope things work out well on your trip. You might eventually win me over to your site for all I know.

Re: Road Trip - Speak with an Industry Rep
 

MB:

I mainly made my post in response to someone who speculated that Lydia is some affiliate running a scam. I happen to know otherwise, and said so, after which I threw in an extra couple of cents.

That said, I'm an honest to goodness fan of your first 24326 posts, but I think you've got me all wrong in this last one [img]/images/graemlins/smile.gif[/img]

Where did I say that this is a "once in a lifetime" opportunity? I said that it's a good one. If any rep from any site is volunteering to come to a place where you're *already* going to be, how far out of your way do you really have to go to take advantage?

Here we have a site that wants to establish a better relationship with the American player base at a time when we have relatively few options. They're trying something a little different in terms of marketing. It may work; it may not. Regardless, isn't that what we want these guys to be doing? Even if this "road trip" gets just enough feedback to convince Eurolinx (and possibly other sites) to market creatively (i.e. not card mags or NBC at 3AM) and upgrade their customer relations, then I choose to be enthusiastic and participate.

Enthusiasm is out of character for me, however, so if I do it poorly, I apologize. [img]/images/graemlins/wink.gif[/img]

Re: Road Trip - Speak with an Industry Rep
 

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I won't be going to Alaska or Hawaii, if that's what you're asking.

[/ QUOTE ]

I mean, your SITE is open to all states? I just thought I remember a few prima sites that stayed open to the US but excluded a number (I think 7 or 9) of states because of those particular state's laws.

Re: Road Trip - Speak with an Industry Rep
 

gila, you've been PM'd.

Re: Road Trip - Speak with an Industry Rep
 

I work in NYC and will be more than happy to meet for a drink and discuss the state of poker and what I am looking for in a site.

My home game has fallen apart, otherwise I'd definitely invite you to play.

Re: Road Trip - Speak with an Industry Rep
 

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Anyone who passes up an opportunity to speak directly to a rep is making a mistake, IMO.

[/ QUOTE ]


I was responding to this part and exaggerating for effect I guess.
I just don't think it's such a big deal that it's somehow a mistake to pass up such an opportunity.


Saying that Lydia is a nice person and really is who she claims to be is fine.
Saying that it's pretty cool that they are soliciting opinions from American players and 2+2'ers is correct as well.
Saying that passing up this opportunity is somehow a mistake just caught my attention though because I don't think it really is. But it's no biggie.