The 1 card deal bug at Eurobet
 

Finally got a screen shot of Eurobet only dealing 1 card.

http://magpidesigns.com/images/dealt.jpg

Its going to be interesting to see what support says now

Re: The 1 card deal bug at Eurobet
 

IS this the download version? I have been playing there for a about ten days now and I havent see this one yet. When you open more than one SNG at a time you are in trouble though! Watch out for that glitch...the tables will start to overlap and do all sorts of crazy shyte

Re: The 1 card deal bug at Eurobet
 

easily could have been photoshopped

Re: The 1 card deal bug at Eurobet
 

I see the text above says Dealing Pocket Cards: 9[img]/images/graemlins/spade.gif[/img]3[img]/images/graemlins/heart.gif[/img]

Did it say 2 cards for this hand?

Re: The 1 card deal bug at Eurobet - FIX (sort of)
 

Hi,

I have had this happen to me a couple of times over the last weeks. You can see the second card by right clicking on your player name - the little window with your auto post options pops up and then you can see the portion of the card that window was covering (you do not see the whole card, but the index and suit are visible now).

Regards,
RegBarclay

Re: The 1 card deal bug at Eurobet
 

This has been a PR glitch for a while now. Just look at the text in the bottom right for your second card.

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
I see the text above says Dealing Pocket Cards: 9[img]/images/graemlins/spade.gif[/img]3[img]/images/graemlins/heart.gif[/img]

Did it say 2 cards for this hand?

[/ QUOTE ]

You do see the words "Dealing Flop" after that right? Then a litle lower it say "starts" which is part of the preflop text. This deal had no flop, that had to be the hand before since the BLINDS ARE STILL THERRE!

Also you can't tell me that its a .50/1 game when there is a .50/1 out there and a raise to 2. That would have to be preflop action on a 1/2 game with .50/1 blinds.

Re: The 1 card deal bug at Eurobet
 

I would sometimes see money in the pot from the previous hand. PR's software was designed by a 3rd grader.

Re: The 1 card deal bug at Eurobet
 

This is fake...

and it's not even close.

Re: The 1 card deal bug at Eurobet
 

this is not fake, I've just played on eurobet for 2 days and I've already had this happen to me. There was only one incident but was very disturbing. I only saw one of my cards but the shocking thing was I also saw my 1 card of my opponents! [img]/images/graemlins/shocked.gif[/img] However we were not able to play the hand, I assume my opponent saw my card too and this was a glitch.

Another glitch came when one of my tables would close up for no apparent reason. I couldn't get back on the table. Pokerroom's software is godawful. I'll be doing my $600 bonus and will be done with the site.

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
I would sometimes see money in the pot from the previous hand. PR's software was designed by a 3rd grader.

[/ QUOTE ]

whoops, forgot to mention this also happened to me too. In just 2 days I've already seen all these glitches. Seems like these are very common.

Re: The 1 card deal bug at Eurobet
 

I played a game at Eurobet yesterday where we went 2 circuits of the table without a small blind...

Re: The 1 card deal bug at Eurobet
 

I've hand the entire table go black 3 times. The only things I can see are the buttons telling me to call/fold/raise. You would think minimizing the table and bringing it back up would fix it, but no.

Re: The 1 card deal bug at Eurobet
 

That is just one downside of the java programming environment. One thing you could try is getting the lastest version of the java interpreter (J2SE JDK).

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
easily could have been photoshopped

[/ QUOTE ]

I knew someone would think this but its not. Luckily both the times it has happened to me I have had junk cards and it was easy to fold.

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
I see the text above says Dealing Pocket Cards: 9[img]/images/graemlins/spade.gif[/img]3[img]/images/graemlins/heart.gif[/img]

Did it say 2 cards for this hand?

[/ QUOTE ]

I just checked this and it does say 2 cards 4[img]/images/graemlins/spade.gif[/img] 3[img]/images/graemlins/spade.gif[/img]

Looks like it must be a bug in the graphics portion of dealing the hand.

Re: The 1 card deal bug at Eurobet
 

I used to see this frequently when I played PokerRoom. It really sucks when you don't have verbose messages on cause you don't know what your cards are. Happens in their stud games, too.

Another bug I found in PokerRoom is if you click raise too quickly -- right when the buttons appear -- PokerRoom FOLDS your hand. It took two or three times before I was sure it was a PR bug and not my clicking the wrong button. That one can cost you a lot of $$$ when you're raising with the nuts on the river, and it really pissed me off when it happened.

For these reasons and several others I stopped playing on the PokerRoom network.

Re: The 1 card deal bug at Eurobet
 

I just polished off the bonus there, and the only graphics issue I had was 2 buttons being on the table on a couple hands. I only saw this pretty shortly before I was done though. Not sure i'll be playing there again, as the software borders on torturous.

Re: The 1 card deal bug at Eurobet
 

Who gives a [censored] whether this pic is real or not? If you've played the Ongame network for any significant amount of hands, you've had this happen to you. Nobody needs to prove that it exists, we've all seen it with our own eyes. I'm not playing on that network until they fix it.

Re: The 1 card deal bug at Eurobet
 

Here is the response I got from Eurobet support.

[ QUOTE ]
Dear Mr xxxx,

We are writing to you in regards to your poker enquiry. Our poker department can confirm that this is a connection problem. We would like to refer you to our Terms and Conditions on disconnection;

5. Players MUST accept the risk of disconnection.
Disconnections can and do occur. (Log back on and continue play as quickly as possible). To limit potential disconnection difficulties, please consult with your ISP as to what measures can be initiated to help reduce this risk. At no time will EurobetPoker.com assume responsibility for disconnected players regardless of cause.
Our Poker Department can also confirm from our database, as stated in our previous message, that you were dealt 4 of spades and 3 of spades.

Kind Regards
Roxana
Eurobet Customer Service

[/ QUOTE ]

Funny how I was playing 3 tables at the time and the other 2 were fine. Also the timer above my head showed I was connected.

Re: The 1 card deal bug at Eurobet
 

i play the download version on pokerroom and never see the problems you guys talk about--except for the money left in the pot thing.

i like poker room and have always done well there.

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
Here is the response I got from Eurobet support.

[ QUOTE ]
Dear Mr xxxx,

We are writing to you in regards to your poker enquiry. Our poker department can confirm that this is a connection problem. We would like to refer you to our Terms and Conditions on disconnection;

5. Players MUST accept the risk of disconnection.
Disconnections can and do occur. (Log back on and continue play as quickly as possible). To limit potential disconnection difficulties, please consult with your ISP as to what measures can be initiated to help reduce this risk. At no time will EurobetPoker.com assume responsibility for disconnected players regardless of cause.
Our Poker Department can also confirm from our database, as stated in our previous message, that you were dealt 4 of spades and 3 of spades.

Kind Regards
Roxana
Eurobet Customer Service

[/ QUOTE ]

Funny how I was playing 3 tables at the time and the other 2 were fine. Also the timer above my head showed I was connected.

[/ QUOTE ]

Me too, when it happened to me, it was only on one of 4 tables. Well, it's nice to know they're working on the problem and care about their customers. [img]/images/graemlins/mad.gif[/img]

Re: The 1 card deal bug at Eurobet
 

and the latest

[ QUOTE ]
Dear Mr. xxxxx
Thank you for contacting us.

We would like to inform you that during the hand xxxxx you were dealt first 3 of spades and 4 of spades.Then you folded.
The hand regurarly finished as the winner was the player OPE_RHG who won with a three of a kind.
The fact that there was a winner shows that the hand was regurarly played by the other players
and that our software was workin regurarly.

Kind regards,

Antonella
Eurobet Customer Service

[/ QUOTE ]

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
Here is the response I got from Eurobet support.

[ QUOTE ]
Dear Mr xxxx,

We are writing to you in regards to your poker enquiry. Our poker department can confirm that this is a connection problem. We would like to refer you to our Terms and Conditions on disconnection;

5. Players MUST accept the risk of disconnection.
Disconnections can and do occur. (Log back on and continue play as quickly as possible). To limit potential disconnection difficulties, please consult with your ISP as to what measures can be initiated to help reduce this risk. At no time will EurobetPoker.com assume responsibility for disconnected players regardless of cause.
Our Poker Department can also confirm from our database, as stated in our previous message, that you were dealt 4 of spades and 3 of spades.

Kind Regards
Roxana
Eurobet Customer Service

[/ QUOTE ]

Funny how I was playing 3 tables at the time and the other 2 were fine. Also the timer above my head showed I was connected.

[/ QUOTE ]

Wow. Looks like they're trying to make Party's customer service look good. I would guess that "connection problem" is their standard excuse.

Re: The 1 card deal bug at Eurobet
 

[ QUOTE ]
and the latest

[ QUOTE ]
Dear Mr. xxxxx
Thank you for contacting us.

We would like to inform you that during the hand xxxxx you were dealt first 3 of spades and 4 of spades.Then you folded.
The hand regurarly finished as the winner was the player OPE_RHG who won with a three of a kind.
The fact that there was a winner shows that the hand was regurarly played by the other players
and that our software was workin regurarly.

Kind regards,

Antonella
Eurobet Customer Service

[/ QUOTE ]

[/ QUOTE ]

Yeah, except for that little teensy problem of it not showing you both cards, their software was working just fine. But hey, the software knew what cards you were holding, so no problem. If their software can't handle display properly, it doesn't inspire a lot of confidence that it does other things (like random dealing, determining the winner, etc.) correctly.