Quote: Step 1 would be to have a non retarded employee look at the hand histories in question from their own data.
Yea, they come off as if not a single person who works for them on the security team or otherwise understands the game of Hold Em. It's so blatant that anyone who has experience playing and has a grasp of basic poker theory would immediately say "OH SH*T, WE GOT A BIG PROBLEM HERE!" and throw the whole security team on it immediately.