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happyjaypee
addict

Reged: 09/07/02
Posts: 663
Loc: Stacking off whit one pair

ACCOUNT HACKED!!!! FTP quick action saves my BR
#13192120 - 11/30/07 07:03 PM

Phew, that was a close one...

This morning, I was in class from 8am to 11am. I played a short session during the diner break, ended it at noon. After that I had class up to 3pm, worked on some things until 4pm and then decided to take a break and play two turbo SnG.

I open FTP and click login... (I have "save my password" on)

I get an "invalid password" prompt...

I try typing it a couple time and realise what is going on. I immediatly e-mail FTPsecurity to let them know my password has been remotly changed and ask them to lock my account.

2min later : I get this e-mail :

Quote:

>>From: Full Tilt Poker - Security <security@fulltiltpoker.com>
>>To: XXXXXXXXXXXXXXX <XXXXXXXXXXXXXXX>
>>Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXX)
>>Date: Fri, 30 Nov 2007 13:09:32 -0800 (PST)
>>
>>Hello XXXXXXXXXXX,
>>
>>This message is to confirm that your account, "XXXXXXXXXX", has been
>>suspended as per your request.
>>
>>We are currently investigating this issue and will respond to you
>>shortly.
>>
>>Regards,
>>
>>Heather
>>Security and Fraud
>>Full Tilt Poker

I followed with a more torought e-mail telling them when I last logged in (basically the stuff at the top of this post) and my account balance this morning.

40min later :

Quote:

From: "Full Tilt Poker - Security" <security@fulltiltpoker.com>
To: "XXXXXXXXXXXX" <XXXXXXXXXXXXXXXXXX>
Sent: Friday, November 30, 2007 4:56 PM
Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXXXX)

> Hello XXXXXXXXXXXXXXX,
>
> Thanks for your reply and patience while we looked into this matter.
>
> We regret to inform you that your account does show evidence of a
> 'foreign login', which occurred on a computer you have not utilized in
> the past approximately two hours after you last logged in. However, I'm
> happy to let you know that your account balance stands at $XXXXXX.
> Aside from the password change, no tampering occurred (email address
> changes, mailing address change, table or tournament play, etc).
>
> For security measures, we have suspended the basic functionality (play,
> chat, transfer, deposit) of the account at this time.

(rest of e-mail is security tips)

Can't expres how relived I was to read this. I was very happy with the quick response to my mail action taken.

FTP rules!

-Happy

Post Extras:

RollinHand
veteran

Reged: 08/10/05
Posts: 1216
Loc: America, Land of the..OH WAIT!

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13192138 - 11/30/07 07:04 PM

LOL! You run good dude!

Post Extras:

happyjaypee
addict

Reged: 09/07/02
Posts: 663
Loc: Stacking off whit one pair

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: RollinHand]
#13192152 - 11/30/07 07:06 PM

Quote:

LOL! You run good dude!

Ironicaly, I did'nt this month. Guess it even out heh!

Post Extras:

LeapFrog
old hand

Reged: 10/16/06
Posts: 1173
Loc: Mystery time!

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13192525 - 11/30/07 07:42 PM

Any ideas as to how your security was compromised?

Post Extras:

Jzo19
old hand

Reged: 02/24/07
Posts: 828

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: LeapFrog]
#13192719 - 11/30/07 07:58 PM

Quote:

Any ideas as to how your security was compromised?

Post Extras:

happyjaypee
addict

Reged: 09/07/02
Posts: 663
Loc: Stacking off whit one pair

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: LeapFrog]
#13192844 - 11/30/07 08:09 PM

Quote:

Any ideas as to how your security was compromised?

Actually no...

I have an up-to-date version of windowsXP, an up-to-date anti-virus, I run on a regular basis 4 deifferent anti-spyware software (spy-bot, ad-aware, AVG, SUPERAntiSpyware) and I always have an anti-keylogger soft running...

I study in computer technologie so I'm an above average user. I can garantie you my comp is safe... Maybe this one was so new that the virus/spyware/keylogger deffinitions were not up to date...

Post Extras:

Yoshi63
addict

Reged: 01/27/07
Posts: 668

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13192902 - 11/30/07 08:13 PM

Kinda makes FTP's software look bad, but still - props to FTP's security staff?

Post Extras:

pattay
old hand

Reged: 12/23/06
Posts: 781
Loc: owned by all except too eazy

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13192913 - 11/30/07 08:13 PM

this is a level imo

Post Extras:

LeapFrog
old hand

Reged: 10/16/06
Posts: 1173
Loc: Mystery time!

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13193060 - 11/30/07 08:25 PM

Quote:

Actually no...

I have an up-to-date version of windowsXP, an up-to-date anti-virus, I run on a regular basis 4 deifferent anti-spyware software (spy-bot, ad-aware, AVG, SUPERAntiSpyware) and I always have an anti-keylogger soft running...

I study in computer technologie so I'm an above average user. I can garantie you my comp is safe... Maybe this one was so new that the virus/spyware/keylogger deffinitions were not up to date...

If you haven't been using another computer to login to FTP, then barring some funky inside job (extremely unlikely, I assume pwds are 1 way encrypted, etc), or funky man in the middle attack (or something of that nature, also extremely unlikely), the breech is on your end. I would certainly recommend a reformat.

Post Extras:

Alobar
Carpal \'T-shirt

Reged: 11/05/03
Posts: 17702
Loc: spite shoving minraises

Re: ACCOUNT HACKED!!!! FTP quick action saves my BR [Re: happyjaypee]
#13194026 - 11/30/07 09:53 PM

heh, your account prolly stays locked for like a month now

Post Extras:

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