*OFFICIAL* If I don't get my 8 week bonus, I will kill someone thread

[Will.]

how [censored] convenient that the server happens to be down the day b4 the last week of the acceller-8 bonus is up...

I sent an e-mail and my target better get [censored] lowered!!!

edit: I suggest you all do the same

[eleventy]

My thoughts exactly.

[pecto]

I sent an email too, but haven't had any reply yet. I'm 7/7 with the assasina-8-tor promotion and need 4889 points between today and tomorrow. Tomorrow I'll have to 10 table all day to make it.

[Will.]

just got this from the VIP admin or whatever...

Dear Player,

Thank you for contacting us.

We are experiencing some technical difficulties at this time that have affected
some tables. Please be assured that any tournaments that you have been involved
in will be settled as per our disconnection and cancellation policy which you
can view below. This should be carried out within the next 24 to 48 hours.

http://www.partypoker.com/how_to_play/using_our_software/discon_canc.html

We are working to restoring all services as soon as possible. Thank you for your
patience in this matter.

In regards to the Acceler-8-tor promotion, please go ahead and play as mush as
you can once the site is back up. We have forwarded your concern to our
management team who will decide the best course of action.

I wish you the best of luck on our poker tables.

Should you require further assistance, our Customer Care Department is available
24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Alfred
VIP Club
Customer Care

[Poet MP]

Also 7/7. Need a couple of thousand points at the moment. Thank god I just made Gold status. Will 8 table 2/4 to 5/10 for about 10 hours tomorrow.

[Will.]

New one, after I replied to the last one, stating how it would be impossible to reach my points target now...

Dear Player,


Please be assured that we have forwarded your comments to our Management Team
who will decide on the best course of action in regards of the VIP
"Acceler-8-tor" bonus.

We apologize for any inconvenience caused and thank you for your patience and
understanding.




Thank you for choosing us as your online gaming site!

Anna
PartyPoker Customer Care

[eleventy]

My email...

Party VIP,

I am trying to log in to get my hands/points in for the Accelerator Program.
As you see I have made all 7 weeks and planned on finishing tonight. I
won't be able to play much tomorrow. I will be very dissapointed in an
otherwise nice promo if I don't get credit for completeing all 8 weeks due
to an issue on your side. Can you let me know what changes you will make
for this weeks requirements?


Party response about 15 minutes later....

Thank you for contacting us.

We are experiencing some technical difficulties at this time that have affected some tables. Please be assured that any tournaments
that you have been involved in will be settled as per our disconnection and cancellation policy which you can view below. This
should be carried out within the next 24 to 48 hours.

http://www.partypoker.com/how_to_play/using_our_software/discon_canc.html

We are working to restoring all services as soon as possible. Thank you for your patience in this matter.

In regards to the Acceler-8-tor promotion, please go ahead and play as mush as you can once the site is back up. We have forwarded
your concern to our management team who will decide the best course of action.

I wish you the best of luck on our poker tables.

Should you require further assistance, our Customer Care Department is available 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Alfred
VIP Club
Customer Care

[Will.]

I love how personal and intimate their customer care is.

[eleventy]

At least it is quick. I didn't expect much just wanted a record with them that I was trying to play.

They had an issue early in the promo and I think they chopped off 25%.

[Will.]

even if they lowered the target by 25% it would be impossible for me to make the target if I can't login tomorrow.

[tagtastic]

I wrote party, got the same response you all got. I need like 2600 points, which is nearly 12 hrs of 8 tabling my game (NL100 6max). Had planned on doing 6+ hrs tonight, fun times.

[Nick-Zack]

[ QUOTE ]
even if they lowered the target by 25% it would be impossible for me to make the target if I can't login Very Soon, I am busy tomorrow.

[/ QUOTE ]

[vinnox]

Another 7/7 here, just sent my second email explaining that I missed about 2000 hands that I needed. It won't be a huge inconvenience as long as it's up all day tomorrow...still hope to get it lowered though.

[tagtastic]

[ QUOTE ]
Another 7/7 here, just sent my second email explaining that I missed about 2000 hands that I needed. It won't be a huge inconvenience as long as it's up all day tomorrow...still hope to get it lowered though.

[/ QUOTE ]

I've missed about 4,000 hands so far.

[siccjay]

I'm about 1200 points away. If they don't lower the goals again I will never play on Party again.

[Sponger.]

They won't miss you or you will play on party again

[siccjay]

[ QUOTE ]
They won't miss you or you will play on party again

[/ QUOTE ]

They will miss me.

[ImBen]

Dear XXXXXXXXXX,

Thank you for contacting our Customer Care team.

We appreciate your patience and apologize for the inconvenience caused
to you by the recent technical difficulties, which partially interrupted
some of the services provided on our sites.

We are aware that some of our players are not able to login to their
account. Our technical experts have resolved this issue.

I am sorry to inform you that there will be no adjustment to the
acceler-8-tor promotion targets. Please refer to the note below which
was included in your offer letter at the start of the promotion.

"Please note: we cannot be held responsible for any downtime during this
promotion. Do not leave it too late to participate!"

Please keep up to date on all our promotions by checking back to the
"News" page on a regular basis.

http://www.partypoker.com/news/

Also check your "My News" section here for targeted bonuses and
promotions

https://secure.partyaccount.com/poker/index.htm

If you have any further queries, please do not hesitate to contact our
customer care department at any time. We are here 24/7 to assist you via
email at vip@partypoker.com

Enjoy your Day
Darren
VIP Club
Customer Care Department

[DING-DONG YO]

Wow, bunch of 2+2ers leaving party. Must be my lucky day.

[scrub]

[ QUOTE ]
Dear XXXXXXXXXX,

Thank you for contacting our Customer Care team.

We appreciate your patience and apologize for the inconvenience caused
to you by the recent technical difficulties, which partially interrupted
some of the services provided on our sites.

We are aware that some of our players are not able to login to their
account. Our technical experts have resolved this issue.

I am sorry to inform you that there will be no adjustment to the
acceler-8-tor promotion targets. Please refer to the note below which
was included in your offer letter at the start of the promotion.

"Please note: we cannot be held responsible for any downtime during this
promotion. Do not leave it too late to participate!"

Please keep up to date on all our promotions by checking back to the
"News" page on a regular basis.

http://www.partypoker.com/news/

Also check your "My News" section here for targeted bonuses and
promotions

https://secure.partyaccount.com/poker/index.htm

If you have any further queries, please do not hesitate to contact our
customer care department at any time. We are here 24/7 to assist you via
email at vip@partypoker.com

Enjoy your Day
Darren
VIP Club
Customer Care Department

[/ QUOTE ]

This is a bizzare decision on Party's part.

They promoted people to higher point accumulation rates during this week anyway, so they're already giving away a lot of bonuses for limited play--I cleared mine in a day. That was a pretty long service outage, and it doesn't seem like it should be worth it to them to alienate a lot of their highest revenue players over it.

It's even weirder when you see how much money they gave away to the MTT people over the outage. Leave it to Party to take a promotion where they gave away a ton of money and turn it into a thing that leaves a bad taste in people's mouths.

scrub

[KEW]

Party may be basing this "decision" in part due to the "unexpected" change in status that accurred several days ealier then I think any of us anticipated...The benefit of this status for most should outweigh the loss of playing time...I do think Party should a may still do something for those that are effected by this down time on an individual basis..

[scrub]

[ QUOTE ]
Party may be basing this "decision" in part due to the "unexpected" change in status that accurred several days ealier then I think any of us anticipated...The benefit of this status for most should outweigh the loss of playing time...I do think Party should a may still do something for those that are effected by this down time on an individual basis..

[/ QUOTE ]

It would have made so much more sense to hold off on promoting players until the 8th, which I think everyone would have understood. Distorting the bonus for many participants and then refusing to lower the quota after an unprecedentedly long service outage is just horrible business.

scrub