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Eder
03-09-2007, 11:03 AM
Although I whored these 5 months ago and withdrew immediately and never played there again they decided to lock my accounts...So glad I left no money there but hope others that whored them cash out fast before they get locked.

Hi Ed

We regret to inform you that your Casino account at Royal Vegas has been locked due to suspicious activities taking place on your account. You may receive an email requesting you to return verification documents, which we require to re-open your casino account. However, if you do not receive such a request, we will not be reconsidering the status of the account and it will remain locked as this decision was made after a thorough investigation on this account.

As stated in our Terms and Conditions any attempted cash-ins on this account will not be processed and balances from winnings will be removed.

Regards ,
Fortune Lounge Player Security

Contact us for assistance:
Email: Support@fortunelounge.com

Toll-Free Contact numbers:
US/Canada: 1-866-745-2430
Australia: 1-800-658460
France: 0-805-108218
HongKong: 800-903483
UK: 0-808-2386055
Germany: 800-0003370
Israel: 1-809-214890
Italy: 0-800-986542
Malaysia: 1-800-812500
Portugal: 0-800-815386
Singapore: 0-800-1204340
Thailand: 1-800-120665859
Taiwan: 801 279 906


Hi Ed

We regret to inform you that your Casino account at Vegas Palms has been locked due to suspicious activities taking place on your account. You may receive an email requesting you to return verification documents, which we require to re-open your casino account. However, if you do not receive such a request, we will not be reconsidering the status of the account and it will remain locked as this decision was made after a thorough investigation on this account.

As stated in our Terms and Conditions any attempted cash-ins on this account will not be processed and balances from winnings will be removed.

Regards ,
Fortune Lounge Player Security

Contact us for assistance:
Email: Support@fortunelounge.com

Toll-Free Contact numbers:
US/Canada: 1-866-745-2430
Australia: 1-800-658460
France: 0-805-108218
HongKong: 800-903483
UK: 0-808-2386055
Germany: 800-0003370
Israel: 1-809-214890
Italy: 0-800-986542
Malaysia: 1-800-812500
Portugal: 0-800-815386
Singapore: 0-800-1204340
Thailand: 1-800-120665859

Also email from 2-3 more locking me....good luck!

Consty
03-09-2007, 11:47 AM
I got the same emails from 3 of the group. Lost 3 of 3 freeplays so have never actually deposited with them.

Manchild84
03-09-2007, 12:24 PM
Got the same 4 (7 Sultans, Vegas Palms, Platinum Play, and Royal Vegas.)
I had a trojan recently, so I'm glad to know that its not just me who's having 'suspicious activity.'

grando
03-09-2007, 12:28 PM
just got these too

maxxxie
03-09-2007, 12:57 PM
Same here 3 e-mails.

Glad it is "nothing"

freni126
03-09-2007, 01:37 PM
Got it too.. as expected. I wonder why they do this now several months later? They must see that we have only abused their bonus and if they don't offer any more bonuses to us we won't return.. so I don't really see why they do this?

SteveM
03-09-2007, 02:23 PM
[ QUOTE ]
Same here 3 e-mails.

Glad it is "nothing"

[/ QUOTE ]

MadMat
03-10-2007, 04:45 AM
I got these a few months ago after whoring the whole group /images/graemlins/smile.gif

Mat

Ainex
03-10-2007, 05:16 AM
I got 2 of these. Busted both free plays and never deposited.

Stan Loh
03-10-2007, 08:15 AM
I got my account locked there right after I deposited. It's only $60 though but I'm up to $300 with that.

I hope I get back my money.

testaaja
03-10-2007, 09:56 AM
lol I got like 5 of these and I busted at every one of them.

Gaahl
03-10-2007, 08:38 PM
FFS!!!!!!

I have never played on any of these sites before, but decided to trie out the Vegas Palms bonus.. Won baccarat, ran extremly well at roulett.. Cashed out a nice profit.. But when i trie to log into my account now I get a error message that my account has been locked.. I have not received any emails about it...

What is the deal here? I have not whored any of their casinos before and they just lock my acount because I cash out a profit??

Is there any hopes of getting the money back?

Consty
03-11-2007, 04:00 PM
[ QUOTE ]
FFS!!!!!!

I have never played on any of these sites before, but decided to trie out the Vegas Palms bonus.. Won baccarat, ran extremly well at roulett.. Cashed out a nice profit.. But when i trie to log into my account now I get a error message that my account has been locked.. I have not received any emails about it...

What is the deal here? I have not whored any of their casinos before and they just lock my acount because I cash out a profit??

Is there any hopes of getting the money back?

[/ QUOTE ]

I've just realised I've got money in Capital Casino which unknown to me is part of the group. I'm getting the same message as you but to be honest don't hold much hope in receiving the $265 in that account back. Seems as though they've gone a bit extreme with this one.

Consty
03-11-2007, 04:24 PM
Just received this:

Hi Mark

Martin here from the Fortune Lounge Casino Group

Mark, firstly we would like to thank you for taking the time to email us
to attain information on our casino group. Welcome to the best online
casino group around.

A decision was taken to lock your accounts following an investigation by
the Player Security Department they have found that there is
discrepancies on your accounts. As per the Terms and Conditions of the
Casino, we have the full right to lock any account if found guilty.

Here is an excerpt of the Terms and Conditions:

Fortune Lounge Casino Promotions department will be the sole judge in
respect of honouring any promotional offer.

Fortune Lounge reserves the right, exercisable in its sole discretion,
to discontinue or cancel any promotional offer at any time for any
reason whatsoever and without any prior notice.

Any person deviating from the promotional rules may be disqualified
without notice.

Please contact us again, should you have any further queries.

I thank you for your time and patience in this regard.

Kind regards

Martin


So it seems I've been banned solely for the way I played their bonus.

kypreanus
03-11-2007, 07:19 PM
What on earth is going on? I heard of a player winning over $900 with his deposit and then getting instantly banned! Everything happened in under one hour and the casino claims in their e-mail that they have made a thorough investigation!

Fortune Lounge = Rogue. Period.

They can ban players all they want but steal players WINNINGS & DEPOSITS.

Avoid this casino group at all costs! Get your $$ out of fortune lounge

sonneti
03-11-2007, 11:22 PM
This sounds like a job for CASINO MEISTER!!! /images/graemlins/laugh.gif

WLVRYN
03-12-2007, 12:28 AM
There's a thread there about this, but the Meister seems more interested in bashing the guy who posted it than finding out what's going on.

JLaw
03-12-2007, 02:06 AM
I've recently been banned from a handful of these as well. What bothers me the most is the lack of definition around "suspicious activity". When I queried their C/S about what it was that triggered the closure I was told, in effect, we can't/won't tell you, go away.

I have never done anything to attempt to defraud an online casino, sportsbook or poker room, so the fact that they've decided to ban me for suspicious activity is rather offensive.

Luckily I had no money at any of their casinos, but it bothers me nonetheless.

jeff

makeutap247
03-12-2007, 03:48 AM
[ QUOTE ]
There's a thread there about this, but the Meister seems more interested in bashing the guy who posted it than finding out what's going on.

[/ QUOTE ]

Makes me see his supposed stance as a "player advocate/watchdog" in a whole new light. Awfully nice for your advocate to have a financial stake in the other party. He seems to be more concerned with the casino getting bashed than players getting screwed.

kypreanus
03-12-2007, 08:40 AM
[ QUOTE ]
[ QUOTE ]
There's a thread there about this, but the Meister seems more interested in bashing the guy who posted it than finding out what's going on.

[/ QUOTE ]

Makes me see his supposed stance as a "player advocate/watchdog" in a whole new light. Awfully nice for your advocate to have a financial stake in the other party. He seems to be more concerned with the casino getting bashed than players getting screwed.

[/ QUOTE ]

I think the player bashing was a misunderstanding, and CM mixed 2 persons and apologized. IMHO being a player advocate and being a affiliate is hard spot to be in, but CM has done pretty well. He has often removed rogue sites from his "Accredited lists".

lala
03-12-2007, 11:50 AM
[ QUOTE ]
[ QUOTE ]
There's a thread there about this, but the Meister seems more interested in bashing the guy who posted it than finding out what's going on.

[/ QUOTE ]

Makes me see his supposed stance as a "player advocate/watchdog" in a whole new light. Awfully nice for your advocate to have a financial stake in the other party. He seems to be more concerned with the casino getting bashed than players getting screwed.

[/ QUOTE ]

he also knows there are some organized groups(i.e. armies of gnomes) involved in this and he has to be careful with the whole situation.

WLVRYN
03-12-2007, 12:20 PM
The Fortune Lounge rep came into the thread and basically said if you played the bonus aggressively (the way it was discussed here to do) and you still had money in your account that you werent getting paid, even if you followed the T&C's. That is totally unacceptable behavior for a casino. It will be interesting to see where that thread ends up going. Fortunately I did these awhile back and dont have any money tied up in them, so I dont really care that my accounts were closed.

SueProject
03-13-2007, 10:22 AM
I also received 3 emails today. I had really pure luck!
Last week i had done the vegaspalm bonus and sucessfully
cashout to neteller. Has anyone a complete list of all
Fortune Lounge Casinos and Pokerrooms. I think i have to
avoid them in the future!!!!!!

Stan Loh
03-13-2007, 11:54 AM
They should change the T&C or bonus conditions instead of locking innocent people. That would give them a bad name.

kypreanus
03-13-2007, 01:03 PM
[ QUOTE ]
Has anyone a complete list of all
Fortune Lounge Casinos and Pokerrooms. I think i have to
avoid them in the future!!!!!!

[/ QUOTE ]

Fortune lounge linked operations

7Sultans
Desert Dollar
Platinum Play
Royal Vegas
Fortune Room
Vegas Palms
Vegas Towers
Vegas Villa
PokerTime
Royal Vegas Poker
7Sultans Poker
Thunderluck

Avoid this casinos & poker rooms at all costs.

Consty
03-13-2007, 01:32 PM
[ QUOTE ]
[ QUOTE ]
Has anyone a complete list of all
Fortune Lounge Casinos and Pokerrooms. I think i have to
avoid them in the future!!!!!!

[/ QUOTE ]

Fortune lounge linked operations

7Sultans
Desert Dollar
Platinum Play
Royal Vegas
Fortune Room
Vegas Palms
Vegas Towers
Vegas Villa
PokerTime
Royal Vegas Poker
7Sultans Poker
Thunderluck

Avoid this casinos & poker rooms at all costs.

[/ QUOTE ]

Add Capital Casino to that, that's where my money's held up at.

kypreanus
03-13-2007, 01:40 PM
+ Gold Fishka casino is also linked. (Flash only)

Roy6
03-13-2007, 03:26 PM
They also confiscate any cash (deposit) you may have at any of their casino.
Even the worst RTG casinos refund deposits at least if they pull one of their dirty tricks.

kypreanus
03-13-2007, 04:04 PM
Yep. They confiscated everything they could get. If you had any balance in your casino and you got locked say bye bye to your money. It seems they have been banning players who played Baccarat or Roulette. It didn't matter if the player bet big or small either, all kind of play with bonuses seems to be targeted.

Pitch a bitch at Casinomeister www.casinomeister.com (http://www.casinomeister.com) if you have been robbed. Then it is possible to see from how many players they confiscated.

Manchild84
03-13-2007, 05:08 PM
So if they've locked my accounts, does that mean I lose my free magazine subscription?

Pyro12345
03-13-2007, 09:02 PM
what is to be done here, im out a K ([censored] capital casino) and even the casino meister can't help me.

makeutap247
03-13-2007, 11:28 PM
I received the emails a few days ago closing a couple of my casino accounts with them. Today I am locked out of my Royal Vegas/PokerTime poker account. Has anyone else had a poker account locked?

makeutap247
03-14-2007, 12:53 AM
Warning!!! Royal Vegas/PokerTime are complete crooks. They have closed my poker account and refuse to reopen it or return my money for allegedly abusing their casino bonus. If you have money there now I would definitely get it out.

Hi XXXXX



Thank you for contacting the Poker Support Desk.



Due to a recent account audit, our Player Security found your game play to be promotion abusive.

This was due to a breach in the Casino terms and conditions.

Due to this breach in the Casino terms and conditions, your account will remain locked and your withdrawals will not be processed to you



We have reviewed your Fortune Lounge Accounts and see that you have made the minimum purchase to receive the maximum sign up bonus. We also see that you only made use of French Roulette and Baccarat to meet the wagering requirements for the bonus.



Your play on French Roulette was based on wagering on Black or Red.



Wagering on Black or Red will result in no loss or win for either the Player or the Casino.



The main outcome is the increased wagering, meeting the wagering required on the bonus money with no change to the balance, (unless a Zero is landed).



Therefore there is no fair chance for the casino to win back the allocated bonus from the player.



There was no intention to play at the Casino, and only to cashin the bonus money.



The manner in which you have wagered and met your play through is considered as Promotional misuse.



Please feel free to contact us again should you have any further queries.

Thank you

Mike

Hi XXXXX

Thank you for your email.

Unfortunately the decision of the casino security company is final and
as a result the account will remain locked and no withdrawal amounts
processed.

If there is anything else I can assist you with, please don't hesitate
to contact us.

Kind Regards,
Sean
Poker Support Center

WLVRYN
03-14-2007, 01:11 AM
I would definitely jump into the thread at Casinomeister and PAB. This is ridiculous that they are locking accounts and confiscating money from people who are playing within the Terms and Conditions.

jimpo
03-14-2007, 04:25 AM
[ QUOTE ]

Wagering on Black or Red will result in no loss or win for either the Player or the Casino.


[/ QUOTE ]

Those dumb [censored].

[ QUOTE ]

Therefore there is no fair chance for the casino to win back the allocated bonus from the player.


[/ QUOTE ]

lol "fair chance"

maxxxie
03-14-2007, 06:11 AM
Look here for the casinomeister thread:

very enlightening how 2 views collide:

The representative who this the players abused the casino, and the players who think the rep is not honoring the T & C's .

http://www.casinomeister.com/forums/casi...gas-towers.html (http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/16977-locked-account-royal-vegas-vegas-towers.html)

silvermark
03-14-2007, 05:21 PM
Fortune Lounge is such [censored]. I am a "regular" "non-abusive" player at the best MG groups and in every single group I have received bi-monthly, weekly, even daily bonus offers EXCEPT at the Fortune Lounge Group. All I get is their stupid weekly email begging me to play more slots to get ENTRIES into a stupid gay cruise CONTEST. And the magazine they send out is such crap too, it's a big advertisement and an insult to the gambler with half a brain. It's just a big invitation gamble more and take more risk. I mean bonus abuse is nothing new, it's not because they're just getting with the times that they can close player accounts without at least returning the inital deposit back. Rogue.

Stan Loh
03-14-2007, 09:46 PM
Seriously, I hope something is done about this. Us innocent folks are getting our accounts locked for no reason.

Folding Pete
03-14-2007, 10:10 PM
On the specific point about roulette, did you wager on Black and Red at the same time? If you did then you would indeed leave yourself open to having your Winnings confiscated.

If however you wagered on either red or black (as most of us
have done) then they are definitely trying to rip you off to make up for the loss of US players.

makeutap247
03-14-2007, 11:44 PM
No, I just wagered on black. I am aware that most online casinos view betting on red and black or even and odd at the same time in roulette as a zero risk wager even though it's really not completely risk free. That's pretty widely accepted. No where in their T & Cs though was there any thing prohibiting placing bets on baccarat or roulette the way I did. There were only wager requirements for those games which I of course met.

_Kindred_
03-15-2007, 08:01 AM
Yeah I got the same email about a week ago. I've only played at one Fortune casino, and only at 4 online casinos in my life so I thought it must have been some kind of error. I lost my deposit at Vegas Palms.

Looking for a Prima bonus still available to U.S. players I deposited at Poker Time. Only after creating an account and making a deposit of $200 do they lock my account and steal my money. I called and they said I'm a bonus abuser because I made bets larger than my deposit at Vegas Palms and they have to do an "investigation" before giving me a refund.

Thieves

freni126
03-15-2007, 08:46 AM
[ QUOTE ]

Only after creating an account and making a deposit of $200 do they lock my account and steal my money. I called and they said I'm a bonus abuser because I made bets larger than my deposit at Vegas Palms and they have to do an "investigation" before giving me a refund.

[/ QUOTE ]

Wow, that sucks! I can't see on what grounds they can take the DEPOSIT from people? Ok, they label you a bonus abuser... in most cases they are right.. we take advantage of their bonuses and even if I wouldn't define that as abuse they do.
So they steal ppls deposits as some kind of punishment for the bonus they abused?! They are the abusers... deposit abusers!! :/

I know most ppl get their deposits back eventually, but some don't.. sick.

Eder
03-16-2007, 03:27 PM
latest email from these scammers

Hi Ed,

We have recently sent you communication informing you that your Casino accounts at the Fortunelounge Group of Casinos have been locked for Promotional Abuse.

Please note that whilst your Casino account will remain locked, we have unlocked your Poker account xxxxxxxxxxx with us.

Kind regards,

The Fortune Lounge Poker Team

Duh...like I will risk playing there again....morans!

JLaw
03-16-2007, 03:52 PM
[ QUOTE ]
latest email from these scammers

Hi Ed,

We have recently sent you communication informing you that your Casino accounts at the Fortunelounge Group of Casinos have been locked for Promotional Abuse.

Please note that whilst your Casino account will remain locked, we have unlocked your Poker account xxxxxxxxxxx with us.

Kind regards,

The Fortune Lounge Poker Team

Duh...like I will risk playing there again....morans!

[/ QUOTE ]

I got a similar message this morning. I made it pretty clear that I would not be returning to any site (poker, casino, sportsbook, etc) associated with Fortune Lounge and why.

Let them know why you won't be playing at their poker room. Maybe they'll think a little harder in the future before they act in this manner again.

jeff

makeutap247
03-16-2007, 06:27 PM
I received the email from Royal Vegas/PokerTime today as well. I don't think they handled this situation well initially but I am satisfied with this resolution.

Hi XXXXX,

We have recently sent you communication informing you that your Casino accounts at the Fortunelounge Group of Casinos have been locked for Promotional Abuse.

Please note that whilst your Casino account will remain locked, we have unlocked your Poker account prvrXXXXXXXX with us.

Kind regards,

The Fortune Lounge Poker Team

BillytheKidd
03-16-2007, 06:43 PM
I just got one today informing me I had a 50% bonus upto $100, guess theres no real reason to try that now.

_Kindred_
03-17-2007, 02:09 AM
Definetly don't deposit in the poker room, they took my money. I didn't have an account at the poker room so I never got an email saying it was unlocked. But they let me open it, make a deposit and play 10-20 hands before locking it and freezing my money "until they complete their investigation". Yeah I'll hold me breath lol....

Jabs
03-18-2007, 06:12 PM
I deposited in all these casinos and lost at all except one (royal vegas) where I cashed out $1200. They seized my winnings and returned my deposit saying that my play was "erratic and strange" and not "consist with a player who will remain loyal to the casino" and was typical of a bonus abuser. I engaged with support and got nowhere.

pangloss
03-19-2007, 12:29 AM
[ QUOTE ]
I deposited in all these casinos and lost at all except one (royal vegas) where I cashed out $1200. They seized my winnings and returned my deposit saying that my play was "erratic and strange" and not "consist with a player who will remain loyal to the casino" and was typical of a bonus abuser. I engaged with support and got nowhere.

[/ QUOTE ]

Naked theft. You and others have a claim to MicroGamings escrow funds set aside in the event of Casino insolvency or fraudulent behaviour. There is no question about the latter and I suspect the former will become a reality sooner than later should FL continue down this road to perdition.


...

SueProject
03-20-2007, 07:36 AM
These guys are very funny. I get this eMail from Pokertime!I believe they really think anybody come back to Pokertime to play Poker after they had locked three accounts on my side!!!! Really stupid!

"We have recently sent you communication informing you that your Casino accounts at the Fortunelounge Group of Casinos have been locked for Promotional Abuse.

Please note that whilst your Casino account will remain locked, we have unlocked your Poker account plcr00847531 with us.

Kind regards,

The Fortune Lounge Poker Team"

freni126
03-20-2007, 09:35 AM
you might want to edit and remove your username from the post..

_Kindred_
03-23-2007, 11:47 AM
Just wanted to update you guys, I got my money back. After doing a PAB at casino miester I got this email from Poker Time [ QUOTE ]
Hi



Thank you for your patience.



William here from the PokerTime support desk.



We have some great news for you. We have received feedback from our Player Security Company they have advised us that after investigating the account they have decided to unlock it for you!



You will be able to open the software and login to your account and start playing.



We hope that you find the above in order and that we see you at the tables flopping Aces soon!!



Thank you, for choosing to play with us.



Please do not hesitate to contact us should you have any further queries.



Kind Regards,

William



Poker Support Center




[/ QUOTE ]

When I called support they said it was locked due to promotional abuse, so I don't know what that has to do with "player security" or why they had to hear back from their player security department. I actually wouldn't have been as pist off if it was some kind of security investigation, since I know I didn't break any rules and wouldn't mind the inconvenient wait to get my money back if I thought they were doing it to protect the security of the game. Promotional abuse though, which is what they said the investigation was for originally, sounds like they just wanted to take my money for no reason other than they could.

[ QUOTE ]
We hope that you find the above in order and that we see you at the tables flopping Aces soon!!



[/ QUOTE ]

Not on your prima skin /images/graemlins/laugh.gif

Freakin
03-25-2007, 02:26 AM
this place has gone from bad to worse. they will be rogue-city within a month if they keep this up.

kyleb
03-25-2007, 04:50 AM
[ QUOTE ]
Makes me see his supposed stance as a "player advocate/watchdog" in a whole new light. Awfully nice for your advocate to have a financial stake in the other party. He seems to be more concerned with the casino getting bashed than players getting screwed.

[/ QUOTE ]

CasinoMeister is basically a fraud. He's helped a bunch of people out, but make no mistake, he looks out for his own pocket first and foremost.

Sure, he says Hastings BV is going to replace Montana Overseas to police RTG skins very soon...but that was in December. And now it's almost April with no new news.

There are infinitely more reasons why Bryan is not a real player advocate, but all you have to do to figure that out is look at the links he provides to the casinos. They have referral tags, don't they?

Easy enough.

dzbonus
03-25-2007, 09:01 AM
[ QUOTE ]
Even the worst RTG casinos refund deposits at least if they pull one of their dirty tricks.

[/ QUOTE ]
Slight tangent, but no they don't.

teajay
03-26-2007, 12:18 PM
Email from them today saying no more Neteller for Canadian players either.

I only hit two of these before [censored] hit the fan, unfortunately... They look good

HesseJam
04-01-2007, 04:18 AM
[ QUOTE ]
I deposited in all these casinos and lost at all except one (royal vegas) where I cashed out $1200. They seized my winnings and returned my deposit saying that my play was "erratic and strange" and not "consist with a player who will remain loyal to the casino" and was typical of a bonus abuser. I engaged with support and got nowhere.

[/ QUOTE ]

Wow, just wow. I guess I just got lucky that I never won anything at that group.

kypreanus
04-01-2007, 06:21 AM
I am thinking that we should change the topic as the current one indicates there is a chance of getting $$ out of FL. At the moment they seem to be instastealing deposits.

Casinomeister talks some sense:

[ QUOTE ]
Because they are dead wrong in this matter, and they have not listened to reason. They insist that there is such thing as "bonus abuse" and I insist that there are only poorly written terms and conditions.

I feel like I am talking to a brick wall.

The casino has every right in the world to pick and choose who their customers are. But once the casino makes the offer, accepts the bet, and the player plays according to the terms and conditions meeting the wagering requirements, then the casino ought to honor the winnings. It's the casino that is responsible for making the rules. If they make mistakes by forgetting to say that making a single bet on Blackjack is not allowed, then it is allowed. It is not the responsibility of the player to try and guess what the casino considers "abuse".

(I've said this before) subjective language has no place in enforcing rules. Casinos can enforce policies by disallowing these players access to the casino, or deny bonuses in the future, but it is unacceptable to garnish winnings after the player has met the wagering requirements of the bonus.

We understand that the casino wishes to bring in new players who will remain loyal by them offering bonuses. But the bottom line is that the casino writes the terms for these bonuses, the casino should be expected to write terms that protect it from players they don't want.

I'm getting ready to go on a two week family vacation starting tomorrow, and this is the last thing that I want to be dealing with before taking off. I'm watching what was once a stellar operation pull a total roguish move that just makes your head spin.

They should have just admitted that they made a mistake, and went from there. If they didn't want anyone to play French Roulette, they should have said so to begin with.

I expect them to see the light before the next two weeks are over. It's not too late for them to come to their senses. For them to set this sort of precedence can not be tolerated. This is not good for the industry whatsoever.

A funny thing occurred to me: what if these thousands of players didn't take the bonus, deposited $50, made one bet on BJ, and immediately cashed out if they won. Would this be considered "deposit" abuse?

[/ QUOTE ]

http://www.casinomeister.com/forums/casi...-towers-26.html (http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/16977-locked-account-royal-vegas-vegas-towers-26.html)

mrick
04-05-2007, 11:43 AM
A player at Casinomeister is reporting he is getting paid after complaining to eCOGRA. Anyone else getting paid?

mrick

caruzo
04-13-2007, 09:05 AM
Has anybody been paid by Fortune Lounge who originally had their money stolen with the "bonus abuse" excuse?

kypreanus
04-13-2007, 05:32 PM
[ QUOTE ]
Has anybody been paid by Fortune Lounge who originally had their money stolen with the "bonus abuse" excuse?

[/ QUOTE ]

I think the major issues have not been solved yet. Just someof the players have reported that they have been paid.

I wouldn't eve touch them after this incident.

tastyflop
04-18-2007, 01:37 PM
Any update on this situation?

mrick
04-25-2007, 01:38 AM
[ QUOTE ]
Any update on this situation?

[/ QUOTE ]

Yep. It looks like Fortune Lounge is trying to pay a few players to relieve pressure. In the old days, the players would never allowed this to go this long, but many of the advantage players have left.

Anyway, Casinomeister was told everyone but fraud players had been paid. Fraud players are those with multiple accounts from one location - not bonus players.

If you have not been paid, post at Casinomeister in this thread. And then fill out a PAB.

http://www.casinomeister.com/forums/casi...-towers-32.html (http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/16977-locked-account-royal-vegas-vegas-towers-32.html)

mrick

WLVRYN
04-25-2007, 01:08 PM
That's not wholly correct. From his latest update yesterday, it looked like only 4 players had been paid, 6 were fraud and there were still 13 outstanding. To still have 13 complaints outstanding after this long is just ridiculous.

mrick
04-25-2007, 04:12 PM
It is not correct at all. Thats why Casinomeister is upset. FL is trying to give a false impression.

The point of the post was to let players here know that if they have not been paid, they need to post a complaint in the thread and keep the heat on. Jetset posted much the same message at Winner Online.

mrick

kypreanus
05-01-2007, 10:17 PM
So keep the pressure on, submit a PAB and don't let them do this kind of thing and let it be seen as acceptable behaviour.

They locked over 4000 accounts without a valid reason (those accounts had play certain allowed games) and then also proceeded to snatch the cash balances of each of these accounts' if there were any. Only 4 got paid. Doesn't seem right. So keep the pressure on. /images/graemlins/smile.gif