What's with OnGame's new structure?

[BlueSmurf]

So, I'm about 500 points into a $100 for 1000 points thing at PokerRoom. Then they change something, and now it would appear that you need a $1 rake to get 1 point and 0.50 point for less than $1 rake but more than $0.50 rake. If i've understood this correctly, it sucks.

Rake at $0.50/$1.00 tables is either $0.05, $0.20 or $0.50. None of this is more than $0.50 so you cannot get any points at these tables.

Rake at $1.00/$2.00 tables is either $0.10, $0.40 or $1.00. Only the full rake ensures one point but half a point is not possible.

Has anybody understood their new structure differently? Support is silent so far.

Cheers,

Smurf

[Cry Me A River]

http://forumserver.twoplustwo.com/showfl...e=0#Post8648811 (http://forumserver.twoplustwo.com/showflat.php?Cat=0&Number=8648811&an=0&page=0#Post 8648811)

[PaulG]

As the original thread states, their web site has been updated with the new points structure.

However:
1. No other Ongame skin has made the change from what I can tell.

2. My player points are still going up in factional amounts, which would be impossible under the new structure.

3. Support still say the 0.07 point per 10c rules applies

So either:

1. The new structure isn't applied yet, but will be soon

2. Or it is an error on the web site. Remember that the point structure was like this years ago, until they changed it to the 0.07 point one.

Needless to say, I'm trying to get my bonus done ASAP because I play 25NL, which would be a problem under the new structure.

[PaulG]

Last night I played 150 hands at 25NL and got no points.

Hmmmm...maybe it has kicked in now?

Anyone else notice anything?

[W.A.Rebel]

i've been playing for 2 hours 4 tables nl100 and I have no points. I just started today. WTF???

[PaulG]

Alright, maybe the player points are just broken today. They break quite often.

But you certainly should be getting points at 100NL.

[PaulG]

What skin are you playing on?

PokerRoom's web site is really really broken at the moment, but I find that the points come back after a day or so. Haven't lost any yet.

[W.A.Rebel]

u sure about it? I played at many ongame skins and everything was alright, today I started at pokerroom.com and I read this post and started to worry about my PP and my bonus.

[PaulG]

I'm not sure about anything at PokerRoom at the moment.

Their web site has been up and down for the last 7 days - sometimes for an entire day. Cashouts have been broken for at least 3 of those days.

Their new web site has new statements about rake and player points and may or may not be in effect - no confirmation of any of this.

Their support takes 3 days to answer questions via email and I cannot contact them via phone.

All I know is that at 100NL you should easily be hitting the $1 rake under either structure and that should mean you are getting player points.

So maybe their web site is just broken again. Might wait another 10 hours or so and see how it is all going then.

All other Ongame skins look fine.

[W.A.Rebel]

damn, what a luck... I didn't know about their problems and did deposit today 500$ /images/graemlins/frown.gif I hope they won't dissappear or something like that.
anyone else get troubles with cashing out?

[PaulG]

I just did a cash out then, so I'll let you know if its through in 24 hours.

[PaulG]

Confirmed with support that player points and bonus tracking are experiencing technical issues at the moment.

[PaulG]

Confirmed with support that the player point structure listed on the web site is incorrect and will be changed back to the 0.07 per 0.10 rake one.

[PaulG]

Cash outs are fine. Site seems ok, just some dodgy support and a dodgy web site at the moment.

[PaulG]

My player points are working too (the web site is up at the moment). Are yours correct now?

[WhatDoesCallMean]

[ QUOTE ]
Confirmed with support that the player point structure listed on the web site is incorrect and will be changed back to the 0.07 per 0.10 rake one.

[/ QUOTE ]

the points seem to be accumulating ok today according to the 0.07 per 10c rake method but the last two days i was receiving 1 point per pot raked $1 at 1/2LHE with a 0.xx slight difference for some reason /images/graemlins/confused.gif

havent a clue yet whether the correct points have been applied for the previous two days - it means going through my whole session today to check and the motivation just isnt there right now to do that.

[PokerRoom.com]

Hi,

I thought it would be best to clarify this situation, than let it go with no response. The rake structure is exactly the same as it was before the relaunch of the site. A copy writing issue was the source of the confusion and the offending FAQ will be corrected today.

Kind regards,
Suze
PokerRoom.com Moderator