Fitz
01-30-2006, 10:17 PM
I managed an $1100 win at HighRollers Lounge about two weeks ago. They said I had met the wagering requirements, and I requested a cashout to my Neteller account. The inital request was denied because it "sat too long waiting to be processed". I was advised to resubmit the request. I did that several days ago, and that request still shows as pending. I've called support a few times, but I am certain I am being given the runaround. I've been very nice to the people I have spoken with; I figure it doesn't pay to get upset at this point. I have asked to be escalated to someone in authority, but I am told that isn't possible. I have been told I would receive a return call, I have not.
I have had excellent results bonus hunting, but I am having trouble collecting this one. There is also a cashout at Be the dealer that I am having difficulty collecting. Any advice on how to expidite the process would be greatly appreciated.
Thanks,
Fitz
I have had excellent results bonus hunting, but I am having trouble collecting this one. There is also a cashout at Be the dealer that I am having difficulty collecting. Any advice on how to expidite the process would be greatly appreciated.
Thanks,
Fitz