ub 3rd week cash for points

[adi]

i can't see any points for this promotion right now in my account, the section is gone. plus till earlier the points i was making kept being added to the 2nd week even if it was well over. is it the same for you /images/graemlins/confused.gif

[dynacraze]

me too. Anyone kn ow when it will be fixed?

[Pokeraddict]

I can't see points and have not been paid for last week. My email was ignored as well.

[grouchie]

i sent an email asking if there was a way to track the points and this is the reply I got, I sent this email yesterday, (Saturday)

[ QUOTE ]

Thank you for contacting us!

Please note that the points will be automatically credited in your account.

And please note that Point conversion applies only to the points earned between 12:01am on Friday, October 20th and 11:59pm on Thursday, October 26th. Points earned prior to the above period will not be converted to cash as part of this week’s promotion.

Players can only redeem points earned through real-money ring games, Sit-‘n-Gos and MTTs during the promotion period.

If there is anything else we can assist you with please let us know.

Best regards,

Javier
Customer Service Department


[/ QUOTE ]

[Prodigy]

Dear xx

Thank you for contacting us.

The points counter should be up soon. Please bear with us while it comes up again. Thank you for bringing it up to us.

If can be of further assistance, please contact us immediately.

Best regards,

Albin
Customer Service Department

[onetimeuse]

Thanks prodigy. My points counter was missing as well.

[kbar13]

One quick question about this. Can I only cash in the points I earned during the week, or all of the points I have accumulated? For example, I currently have 3000+ points. So if I accumulate 1000 points this week, can i cash in the 1000 points only, or my entire 4000+ points?

[BigBiceps]

Only the points you accumulate during the week.