Who here has played at Winward casino? [Archive]

aka23

10-15-2006, 12:54 AM

[ QUOTE ]
Thinking about depositing $500 there, but I don't see too much information about them on the majority of casino guides and the last time I blindly deposited $500 somewhere it turned out to be the slowest paying casino inthe history of time.

Trip report anyone?

[/ QUOTE ]
Payments can be slow as they are only done on Monday. If you get your payment request in on Sunday, you should receive the money in one day. If you get the payment request in on Monday, it should take 7 days.

Here is a copy of my trip report in my Casinomeister journal from when I first cleared the bonus in July. The post has been edited for accuracy:

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"I'm posting my largest wins first, not the actual order I played. Winward Casino uses Parlay SW, I believe. This was my first time using the SW. I was not impressed. The game was slow, the history options were lacking, and various cashier options were only available in the flash site (not the downloaeded one). Support was decent, and I did well at the casino, making a sizable gain. I received a $500 sticky bonus with unique rules:

1. If you withdraw cash or winnings, the bonus remains.
2. After a portion of the bonus is lost, any winnings above the remaining bonus can be withdrawn.

I gained $570 while playing my $500 deposit. I withdrew the $570 winnings and my $500 deposit, so I had $500 in bonus remaining. I bet $50 and lost. My bonus balance dropped to $450. I bet $100 and lost. My bonus balance dropped to $350. I bet $200 and won. My bonus balance remained at $350, and I had $200 of withdrawable cash. I would have played differently had I known rule #2.

I still have $350 of sticky bonus in my account. I'll see, if I can use the remaining bonus later. (I later successfully played the sticky on baccarat with the low bet strategy described on my site and converted about $300 of the bonus into cash.)

Cashouts are done on Mondays. So withdrawls can take up to a week.

Gain/Loss at Winward Casino: +$1070 ($770 + $300 later gain)

-----------------------------------------------------------

This is in my top three largest gains on a signup bonus. The other two are King Neptune's and Casino.net .

aka23

10-15-2006, 12:56 AM

[ QUOTE ]
The software is the same as Cherry/Euro, but doesnt seem to be as fast.

[/ QUOTE ]
No its not. Cherry/Euro use Instaplay. Winward/Vega use Parlay.

KSOT

10-15-2006, 01:04 AM

Really? It seems like the exact same software to me. Weird.

Hey aka or anyone else, is there a way to follow how much you've wagered on this site?

aka23

10-15-2006, 01:16 AM

[ QUOTE ]
Really? It seems like the exact same software to me. Weird.

Hey aka or anyone else, is there a way to follow how much you've wagered on this site?

[/ QUOTE ]
I didn't see any way. I had to contact support in live chat and ask how much I've wagered.

[ QUOTE ]
last time I blindly deposited $500 somewhere it turned out to be the slowest paying casino inthe history of time.

[/ QUOTE ]
Out of curiosity, what is the slowest paying casino in the history of time? Prism/Slots of Vegas?

The slowest for me is Peach Casino. I played in July. I just got word that my $1200 cashout has was sent by DHL on Friday. It's in Greece now, so I'll probably receive it next week. That will be more than 4 months from when I first requested the cashout!

KSOT

10-15-2006, 01:19 AM

It is CasinoSpy. Apparently it is even worse than the RTGs. People were telling me horror stories of 6 month delays and nothing being able to help or speed up the process. Such a shame because I really enjoyd their casino.

Oh well, live and learn.

WLVRYN

10-15-2006, 02:39 AM

[ QUOTE ]
[ QUOTE ]
The software is the same as Cherry/Euro, but doesnt seem to be as fast.

[/ QUOTE ]
No its not. Cherry/Euro use Instaplay. Winward/Vega use Parlay.

[/ QUOTE ]

I dont know what the difference is between Instaplay and Parlay, but the BJ game is exactly the same (maybe its the interface because those are definitely different).

Thremp

10-15-2006, 03:22 AM

They'll freeroll you if you've played at any other casinos on their network. IE Riverboat

grando

10-15-2006, 03:47 AM

I thought the software was good - my favourite is still the playtech software

HajiShirazu

10-15-2006, 03:48 AM

I remember these guys being a huge rogue casino, prob from casinomeister, that will almost certainly steal your $. GL to those who have deposited so far.
I checked casinomeister again and see they are no longer listed, but am certain they were before. Perhaps lots of people have played this bonus and got paid, I say play at your own risk.

Abelardo

10-15-2006, 04:52 AM

I played at Winward a while ago (about 4 months ago, WARNING: THIS MIGHT BE OUTDATED) and cashed a big win. Here's how it should be done:
1- Deposit $500
2- Play trough the WR to get $500 bonus
3- Cash out all that is left over the $500 bonus, I waited until monday to make sure the money was on neteller, but you can probably play right away as the cash-out money is "locked"
3- Now with the bonus money bet $50 (or whatever), if you win request a withdraw of your win ($50 if you did bet that), if you lose bet again, you might want to skip withdrawing a few times so you don't look like a bonus abuser (I don't know if they label people as bonus abusers)
4- Repeat #3 until you run out of bonus money
5- Reverse all the small cash-outs and combine them into one big cash-out
6- Wait unitl monday for the free $

BTW I didn't knew how this sticky-type bonus worked so I just betted very aggressive and ended up with $1000+, I did figure out I could request small cash-outs so I could just use bonus money to play with, make sure you combine them into one big cash-out as they only give you one cash-out per week.

Abelardo

Wilco666

10-15-2006, 06:22 AM

I played at Winward once. My withdrawals were cancelled all the time, and they didn't answer to e-mails.

After three weeks of e-mailing and praying, I finally got my money.

Don't know if they were intentionally trying to slow ervything down, or were just completely braindead.

Needless to say, I do not recommend them.

Dave Coulier

10-15-2006, 06:28 AM

I think Ill let a few other people try this casino out and post results till I decide to dump $500 into it, so everyone get cracking so I can benefit from your knowledge /images/graemlins/smile.gif

Abelardo

10-15-2006, 08:50 AM

Ok I just checked various chat transcripts and emails from the Winward, as aka23 said be sure to use the online version so you can cash out. Try not to look like a bonus abuser trying to cash out every single time you get a chance. Oh and it wasn't 4 months ago, it was more like 6 months ago. I hope they don't get raped for posting all this /images/graemlins/laugh.gif.

Abelardo

aka23

10-15-2006, 10:18 AM

[ QUOTE ]
I dont know what the difference is between Instaplay and Parlay, but the BJ game is exactly the same (maybe its the interface because those are definitely different).

[/ QUOTE ]
I looked at this in more detail, comparing Cherry and Winward. Cherry offers two BJ games -- a flash and a java. Winward offers two BJ games -- a flash and a download. The two flash games appear nearly identical and are both powered by Net Entertainment, yet Winward is not listed as a customer on the Net Entertainment website. This makes me suspect the following:

1. Cherry & Casino Euro use Net Entertainment software.

2. Winward & Vega use a combination of Net Entertainment software and Parlay software. The flash version of BJ is NetEnt. The download is likely Parlay.

aka23

10-15-2006, 10:28 AM

[ QUOTE ]
I remember these guys being a huge rogue casino, prob from casinomeister, that will almost certainly steal your $. GL to those who have deposited so far.
I checked casinomeister again and see they are no longer listed, but am certain they were before. Perhaps lots of people have played this bonus and got paid, I say play at your own risk.

[/ QUOTE ]
It hasn't been a rougue or on the redemption list (past rogues) in the time I've been a member. I checked back a few random months from previous years at archive.org and did not see it on the rogue list. I'm not saying it didn't happen. It probably was listed as rogued or not recommended for a short time, then removed from the list after the problem was resolved. You can search on Casinomeister to read about specific past issues.

My experience with Winward has been mixed. As mentioned earlier, I gained over $1000 on the signup bonus when I played in July 2006. I received my cashout without issue. Payments were done on Monday, so I had to wait 1-7 days between payouts. I split my cashout into 3 parts. Each portion was paid out on the Monday after I made my claim.

On Labor Day, I was offered a special bonus that had to be credited by a specific person at Winward. This specific person and I have a dispute over the conditions of the bonus, and he is apparently the only one who can credit the bonus. I doubt that others would have this type of issue with the signup as the signup is credited automatically. My "special" bonus was not.

PokerintheI

10-15-2006, 10:33 AM

Man this is a good bonus, but holy crap it is going to take a while to clear. I am going to have to push up my betting amount just so that I don't go insane clearing it.

Ainex

10-15-2006, 02:27 PM

Winward is my biggest score to date. I got so sick of their slow software that I started betting $25/hand instead of $10 and I cleared $1160 excluding my $500 deposit then made $485 on the bonus and cashed out $2145 for a $1645 score. I was paid within 5 days no I.D. required that I can recall.

kypreanus

10-15-2006, 02:32 PM

[ QUOTE ]
I played at Winward once. My withdrawals were cancelled all the time, and they didn't answer to e-mails.

Needless to say, I do not recommend them.

[/ QUOTE ]

Thanks to this thread & me taking a look at my Neteller I got to realize that they had CANCELED my withdrawals also. Now I am going to make another WD and hope it goes through.

Tyler

10-15-2006, 07:52 PM

so how much do you have to wager if you deposit $500? $10,000?

silvermark

10-15-2006, 08:19 PM

Well just finished Winward. Got sick of 5$ BJ / hand, so went to $20. Variance wasn't too bad. Took a few more hours to complete and ended -$100 at $400. Then played the bonus, went smoothly, played many different games and made $550 for a $450 total profit. Thanks alot to aka for his guide and site.

PokerintheI

10-15-2006, 09:57 PM

I am BlackJack's personal B1tch.

Bust out my deposit at $20 a hand. Ok, lets see what we can do with the bonus, should be able to recoup most of that if not come back a little...

NO! NO SOUP FOR YOU!!

$50 bets on the bonus, Dealer gets 20 or 21, 5 hands in a row. Then I win a hand and cashout 50$. 4 more hands in a row lose, win 1, cashout 50. Push 3 hands in a row with 20, win 1, cashout 50. Lose the last 50.

I suck.

KSOT

10-16-2006, 02:01 AM

I am clearing it all with $1 hands because I am the ultimate nit.

grando

10-16-2006, 02:25 AM

[ QUOTE ]
I am clearing it all with $1 hands because I am the ultimate nit.

[/ QUOTE ]

seriously? you can't be serious

Reef

10-16-2006, 03:20 AM

gl getting paid everyone

grando

10-16-2006, 03:25 AM

[ QUOTE ]
gl getting paid everyone

[/ QUOTE ]

uh oh....?!?

KSOT

10-16-2006, 04:27 AM

[ QUOTE ]
[ QUOTE ]
I am clearing it all with $1 hands because I am the ultimate nit.

[/ QUOTE ]

seriously? you can't be serious

[/ QUOTE ]

Serious as cancer. There are so few good casino bonuses left for me to do that I want to be sure I profit some from this one. That, and I have all the time in the world to clear it. No rush.

Reef... whaaa?

grando

10-16-2006, 04:32 AM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
I am clearing it all with $1 hands because I am the ultimate nit.

[/ QUOTE ]

seriously? you can't be serious

[/ QUOTE ]

Serious as cancer. There are so few good casino bonuses left for me to do that I want to be sure I profit some from this one. That, and I have all the time in the world to clear it. No rush.

Reef... whaaa?

[/ QUOTE ]

man even 2 bucks would clear twice as fast with virtually the same variance

KSOT

10-16-2006, 04:52 AM

I started with $2 actually (5 hands at a time) and lost $50 almost immediately, so I said [censored] it, I'm dropping to $1 like the nit I can't deny being.

grando

10-16-2006, 05:59 PM

update: whored winward on wednesday, cashed out thurs morning, $1070 in my NETeller 2 minutes ago

ColdDecker333

10-16-2006, 06:06 PM

They reversed my withdrawals and asked to send a photocopy of my passport and utility bill. So one more week to wait for my monies.

grando

10-16-2006, 06:09 PM

[ QUOTE ]
They reversed my withdrawals and asked to send a photocopy of my passport and utility bill. So one more week to wait for my monies.

[/ QUOTE ]

how much did you cashout?

silvermark

10-16-2006, 06:13 PM

Played Winward yesterday and got $1,072.52 CAD in my Neteller 10 mins ago :P

ColdDecker333

10-16-2006, 06:13 PM

[ QUOTE ]
[ QUOTE ]
They reversed my withdrawals and asked to send a photocopy of my passport and utility bill. So one more week to wait for my monies.

[/ QUOTE ]

how much did you cashout?

[/ QUOTE ]

$1040. Typical [censored], they didn´t inform me about the reversal. Had to log to my account, then noticed two withdrawals were declined, then to live support where they told me about the need of photocopies. I am non-US, maybe has something to do with it, I don´t know. Well, I don´t care about the delay thou.

mojack

10-18-2006, 02:22 AM

I just recieved my bonus, but I have only wagered about 1/3 of the requirements to get it. Now I don't know what to do. I'm up $230 on my original deposit and I would love to cash it out and just start playing the bonus, but don't want to get rejected and wrapped on the knuckles for not meeting the WR.

Has this happened to anyone else here? What you think I should do?

Wilco666

10-18-2006, 04:44 AM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
They reversed my withdrawals and asked to send a photocopy of my passport and utility bill. So one more week to wait for my monies.

[/ QUOTE ]

how much did you cashout?

[/ QUOTE ]

$1040. Typical [censored], they didn´t inform me about the reversal. Had to log to my account, then noticed two withdrawals were declined, then to live support where they told me about the need of photocopies. I am non-US, maybe has something to do with it, I don´t know. Well, I don´t care about the delay thou.

[/ QUOTE ]

Yes, they really suck at communication.

matt85

10-18-2006, 08:45 AM

[ QUOTE ]
I played at Winward a while ago (about 4 months ago, WARNING: THIS MIGHT BE OUTDATED) and cashed a big win. Here's how it should be done:
1- Deposit $500
2- Play trough the WR to get $500 bonus
3- Cash out all that is left over the $500 bonus, I waited until monday to make sure the money was on neteller, but you can probably play right away as the cash-out money is "locked"
3- Now with the bonus money bet $50 (or whatever), if you win request a withdraw of your win ($50 if you did bet that), if you lose bet again, you might want to skip withdrawing a few times so you don't look like a bonus abuser (I don't know if they label people as bonus abusers)
4- Repeat #3 until you run out of bonus money
5- Reverse all the small cash-outs and combine them into one big cash-out
6- Wait unitl monday for the free $

BTW I didn't knew how this sticky-type bonus worked so I just betted very aggressive and ended up with $1000+, I did figure out I could request small cash-outs so I could just use bonus money to play with, make sure you combine them into one big cash-out as they only give you one cash-out per week.

Abelardo

[/ QUOTE ]

Hello.

I would like to do Winward but can anybody confirm that this strategy still works as the bonus rules on their site may as well be written in japanese.

Thanks,

Matt.

KSOT

10-18-2006, 10:01 AM

Little_Luck

10-18-2006, 10:15 AM

So, to summarize, you will get paid but if you have an issue this will turn into a huge headache?

PokerintheI

10-18-2006, 05:09 PM

[ QUOTE ]
I just recieved my bonus, but I have only wagered about 1/3 of the requirements to get it. Now I don't know what to do. I'm up $230 on my original deposit and I would love to cash it out and just start playing the bonus, but don't want to get rejected and wrapped on the knuckles for not meeting the WR.

Has this happened to anyone else here? What you think I should do?

[/ QUOTE ]

I actually got my bonus after wagering about $120. I don't know what the deal is with that.

[ QUOTE ]

This happened to me as well after only wagering $700 or so. However, when you go to the withdrawal screen and attempt to cash out your starting balance, it warns you that you will lose your bonus balance if you complete the withdrawal, so hold off on that until you meet the WR.

[/ QUOTE ]

This statement actually never went away for me. What it actually says is that " You will lose any unqualified bonus" When I busted my deposit except $50, I withdrew the $50 and the bonus stayed, but I still got that message.

KSOT

10-18-2006, 05:31 PM

Interesting. However, at that time you HAD qualified for it, right? So perhaps the message matters but simply never goes away. It'd be too risky for me to try it.

j8chan

10-18-2006, 08:24 PM

does anyone know how you can check the wagered amount that you have bet? like comps or something like that, besides calling or doing live chat, if they have live chat.

WLVRYN

10-18-2006, 09:16 PM

Same thing happened to me when I did this one awhile back. I was probably halfway through. I contacted live chat and they told me that happens sometimes with the software, but to continue to reach the WR before I tried to withdraw or I'd lose the bonus. I finished out my WR and then did the wager/win/withdraw strategy.

j8- I dont think there is anything in the software to tell you what you've wagered, you ahve to keep track yourself or contact them to see how far you are.

matt85

10-19-2006, 09:15 AM

Well, it appears this is now only $250 regardless of what the homepage says:

Please wait for a site operator to respond.
You are now chatting with 'Steve'
Steve: Hello, this is Steve. How may I help you?
you: Hello, I have just spoke with support about my deposit limit. I wish to deposit $500 with Winward but it says: 'You are allowed a maximum daily spending limit of $250.00 You have exceeded that limit. Please try again later.' But I havent spent anything at all anyway.
you: so im confused
Steve: That is correct, you do have a limit of $250 per day at this moment that can be increased as time passes, but at this moment I will not be able to raise it as per our accounting department. You can still make the deposit of $250 and receive our 100% match up bonus on it.
you: how long until it is incread to $500?
you: As i would like to claim the 100% match on first deposit as advertised all over your home page
Steve: After you reached a certain level and as per authorization from our accounting department
you: upto $500
Steve: That is correct and as I said before, you will receive it, but on $250
Steve: I can not raise the limit at this moment
you: Why not $500 it is splashed all over your homepage?
Steve: As per our accounting department
you: can accounting raise that for me now?
Steve: No at this moment that is impossible as you need to have reached a certain level of play in the casino. I apologize, but at this moment that is not possible
you: Ok, but could you please tell me why in big flashing letters all over your homepage there is a banner stating '100% match on first deposit upto $500 FREE' and I am not allowed to claim it?
Steve: That is for marketing purposes
you: Im not having a go at you but I am just a little annoyed at the 20 minutes or so it took me to register and then I cant get what I thought i could
you: but that is flagrant false advertising?
you: is it not?
Steve: Sir, at this moment we are in a rush, I will certainly love to raise the deposit limit but at this moment I can not. If you have any other inquires I will be more than glad to help you out, but I can not raise your daily deposit limit at this moment, as per accounting decision
you: Ok, ill take my money elsewhere.
Steve: Is there anything else I can do for you at this moment?
you: It doesnt appear so
Steve: Thank you!
Steve: If you need any further assistance please contact us at anytime.

Still worth doing?

Cheers,

Matt.

PokerintheI

10-19-2006, 05:06 PM

How were you attempting to deposit? Via Neteller? Neteller Instacash? or something else. I've never had any website tell me I can only deposit a certain amount if it was already in my Neteller account, but I have had them limit me if it was via Instacash.

wax42

10-21-2006, 05:07 PM

Has anyone signed up since matt85's post and been able to get the full $500 bonus? Also, are there any sites that offer kickback for Winward? I checked all the usual sites and don't see any offers.

Bellagibro

10-21-2006, 05:20 PM

I got my full $500 but a friend I just sent over said the same thing that they were capping the buy in at $250. So I guess unless something changes the bonus is now 100% up to $250.

aka23

10-21-2006, 05:25 PM

[ QUOTE ]
Has anyone signed up since matt85's post and been able to get the full $500 bonus?

[/ QUOTE ]
All of my referred players have deposited $500, rather than $250 . Unfortunately I can't check the details on my account, as my balance is non-zero (can't make a deposit when money is in your account).

[ QUOTE ]
Also, are there any sites that offer kickback for Winward? I checked all the usual sites and don't see any offers.

[/ QUOTE ]

Winward pays a percentage of net revenue for the casino. I expect my referred players to make a profit, so I don't expect to make any money off this and cannot offer a player kickback.

Bellagibro

10-21-2006, 05:29 PM

I can confirm that I signed up through AKA's site and don't know if my friend did or not because I just sent him the link and not AKA's website.

aka23

10-21-2006, 05:36 PM

[ QUOTE ]
I can confirm that I signed up through AKA's site and don't know if my friend did or not because I just sent him the link and not AKA's website.

[/ QUOTE ]
It seems my player stats are not updated instantly. I'll change the information on the site to reflect the new max deposit.

Max Extract

10-21-2006, 05:38 PM

I signed up on 10/19 and got the full $500 bonus no problems I dont know why they would cap some players at $250, maybe they were using something besides neteller to deposit

Bellagibro

10-21-2006, 05:49 PM

Ok here is the update, My buddy is Canadian and doesn't have a neteller account. He tried signing up with his credit card and that is the max bonus they would give him.

I know, I know, he is setting up the Neteller account but he wants to play through this before Monday in order to cash out.

mtx

10-22-2006, 02:52 AM

I'm a bit confused from reading all the posts....

Some people say you can withdraw profits above the bonus limit (i.e. you start with $500 and get it up to $630 so you withdraw $130). Others say you can't because that would forfeit the entire bonus. So which one is right? What is the optimal way in whoring this casino while keeping most of your earned profit?

And one last question - if you complete the WR, why not quit and take the $500 assuming you have been +ve? Why continue to play?

wax42

10-22-2006, 06:18 AM

Thanks for the info guys. So it looks like this 250 deposit limit might not apply to neteller, that's good news.

matt85

10-22-2006, 09:33 AM

Hello.

I got the $500 in the end I think i just spoke to someone at CS who didnt have a clue.

Bellagibro

10-22-2006, 05:45 PM

[ QUOTE ]
[ QUOTE ]
I just recieved my bonus, but I have only wagered about 1/3 of the requirements to get it. Now I don't know what to do. I'm up $230 on my original deposit and I would love to cash it out and just start playing the bonus, but don't want to get rejected and wrapped on the knuckles for not meeting the WR.

Has this happened to anyone else here? What you think I should do?

[/ QUOTE ]

I actually got my bonus after wagering about $120. I don't know what the deal is with that.

[ QUOTE ]

This happened to me as well after only wagering $700 or so. However, when you go to the withdrawal screen and attempt to cash out your starting balance, it warns you that you will lose your bonus balance if you complete the withdrawal, so hold off on that until you meet the WR.

[/ QUOTE ]

This statement actually never went away for me. What it actually says is that " You will lose any unqualified bonus" When I busted my deposit except $50, I withdrew the $50 and the bonus stayed, but I still got that message.

[/ QUOTE ]

I got the message after clearing out my WR that I'll lose any unqualified bonus. Just going to dbl check with AKA before I cashout. Will keep you posted

Bellagibro

10-22-2006, 05:48 PM

I hear that this message pops up automatically even if you've completed the WR. I suggest contacting support and confirming the WR is done and keeping a screenshot as well.

mr eddy

10-22-2006, 05:58 PM

I got a lot of grief for using a debit card to deposit. They closed my account and i fought with their ineffective support for a few days. Finally they reopened my account, but forgot to tell me about it. Also, I haven't received the 25$ bonus I was promised for sending them documents, or the "mystery bonus" they advertised on their website when I registered.

I then busted at 10$/hand blackjack (RIGGED) and got the bonus. Ran a little above ev on roulette and baccarat and ended up with 556$. Will wait for that to hit NETeller before starting to argue with the support again.

wax42

10-22-2006, 07:55 PM

I just created my account and deposited $500 through Neteller and received the $500 bonus with no problems. I'm going to clear this playing blackjack. For anyone else clearing it, here is the (I think) correct basic strategy:

I can't find their blackjack rules on their site, but from making a ton of $.10 bets I gather they are: 8 decks? (no idea on this), Dealer Hits Soft 17, Double 9,10,11 Only, Double After Split Allowed, Dealer peeks (US style). Plug this into blackjackinfo's basic strategy engine and you get: http://www.blackjackinfo.com/bjbse.php?n...ns&peek=yes (http://www.blackjackinfo.com/bjbse.php?numdecks=8+decks&soft17=h17&dbl=d9&das=y es&surr=ns&peek=yes). This is different from the BJ chart given at casinobonuspages, theirs is definitely wrong since it includes doubling on soft 13-soft 18 which is not allowed.

aka23

10-22-2006, 10:04 PM

[ QUOTE ]
I got a lot of grief for using a debit card to deposit. They closed my account and i fought with their ineffective support for a few days. Finally they reopened my account, but forgot to tell me about it. Also, I haven't received the 25$ bonus I was promised for sending them documents, or the "mystery bonus" they advertised on their website when I registered.

I then busted at 10$/hand blackjack (RIGGED) and got the bonus. Ran a little above ev on roulette and baccarat and ended up with 556$. Will wait for that to hit NETeller before starting to argue with the support again.

[/ QUOTE ]
You have to email a specific person to get the "mystery bonus." These "special bonuses" are prone to issues, as you are depending on one guy (in contrast to the signup bonus, which is automatic). The rest of support claims they cannot credit special bonuses. I've had an issue with Mario and a special email offer. If I remember correctly, the mystery bonus is credited by Scott. I don't know the story on him.

I highly doubt the blackjack is rigged. I've roughly doubled my deposit each of the two times I've played here. The stats from referred players in my affiliate summary show gains near expectations.

mr eddy

10-22-2006, 10:27 PM

Yup, Scott it was. I e-mailed him after registering, but got no reply. I was obviously joking about the riggedness. Back to reality I guess, been running at 2-3xEV on several other bonuses.

wax42

10-23-2006, 01:36 PM

Also I can confirm that if you lose 95% of your original $500, you do get the sticky bonus added to your bonus balance which you can then convert to cash using the aforementioned strategies, but you still must complete the original 20x WR before cashing out.

kypreanus

10-23-2006, 03:03 PM

I am not very satisfied with them.

A month ago I withdraw just about $440. I had deposited $500. It was canceled twice, until I asked and they said they will require documents. I sent them, and now the latest WD was canceled because I have not met the WR. I read the T&Cs and wagered enough to satisfy the WR, withdraw my cash balance and now this.

It's a month now and I still havent receive my money which totals less than I deposited. I sent them an enquiry and I hope this gets sorted out. Their service is not exactly fast.

lotus guardian

10-23-2006, 03:26 PM

Does anyone have a list of banned countries? Didn't find it at their site.

ColdDecker333

10-23-2006, 07:07 PM

[ QUOTE ]
I just created my account and deposited $500 through Neteller and received the $500 bonus with no problems. I'm going to clear this playing blackjack. For anyone else clearing it, here is the (I think) correct basic strategy:

I can't find their blackjack rules on their site, but from making a ton of $.10 bets I gather they are: 8 decks? (no idea on this), Dealer Hits Soft 17, Double 9,10,11 Only, Double After Split Allowed, Dealer peeks (US style). Plug this into blackjackinfo's basic strategy engine and you get: http://www.blackjackinfo.com/bjbse.php?n...ns&peek=yes (http://www.blackjackinfo.com/bjbse.php?numdecks=8+decks&soft17=h17&dbl=d9&das=y es&surr=ns&peek=yes). This is different from the BJ chart given at casinobonuspages, theirs is definitely wrong since it includes doubling on soft 13-soft 18 which is not allowed.

[/ QUOTE ]

Yeah, it looks like they have worsened the ruls of black jack. Two weeks ago you were able to double on any two cards, not anymore.

latefordinner

10-24-2006, 03:08 AM

so on the page it says they charge a $10 fee per neteller withdrawal. true or not? if so it makes the usual partial sticky strategy of win/withdraw/win/withdraw useless

nappy

10-24-2006, 03:59 AM

I wish I could pay them $10 for a Neteller withdrawal.

"Your withdrawal request has been declined today due to a lack of information in order to process your request.

If you have selected NETeller as your withdrawal method the email address in your account must match to your NETeller account. If your email address is different please send us your NETeller account number or email address registered with NETeller and we will update this information in your personal profile.

If you have selected FirePay as your withdrawal method you must provide us with your personal FirePay account number. Please submit this information to us in order to process the withdrawal as a FirePay credit to your account.

If you have selected Central Coin we will need your Central Coin account number and your four digit PIN number in order to process the funds as a withdrawal via this method.

Please keep in mind if you select FirePay as a withdrawal method yet we don’t have on file your FirePay account number we will try submitting the withdrawal amount via NETeller with the email address registered in your account. If the email address does not match to a NETeller account the withdrawal request will be declined.

All withdrawal requests declined due to lack of required information cannot be processed until we have the detailed information on file. Withdrawals are only processed on Monday so if we have declined your request on a Monday you will have to wait one week before we can process your request again and once we have received the required information.

Thank you for your understanding.

Winward Casino
Accounting Department
support@winwardcasino.com
Toll Free Number: 1-800-274-7345
Toll Free Fax: 1-703-991-8879"

aka23

10-24-2006, 04:04 AM

[ QUOTE ]
so on the page it says they charge a $10 fee per neteller withdrawal. true or not? if so it makes the usual partial sticky strategy of win/withdraw/win/withdraw useless

[/ QUOTE ]
If so, this is a new rule, probably due to too many people using the partial withdrawl strategy.

Assuming that the rule is present, then I'd recommend large baccarat bet(s) instead of small ones. The two key differences between these baccarat bets and a Clearplay bet are:

1. You can withdraw your deposit and winnings before the big bet, so you are only risking the bonus.

2. If you win the full bankroll bet, then all of the your balance is cashable, not just the amount above the initial bonus.

I'll modify the strategy page accordingly, after confirming that this new rule is in effect, and that there are no other new surprises.

KSOT

10-24-2006, 09:12 AM

Mannnnn, that sucks. I really regret making this thread. All of you speedy whores ruined it for my slow ass.

Jibba

10-24-2006, 09:36 AM

[ QUOTE ]
Mannnnn, that sucks. I really regret making this thread. All of you speedy whores ruined it for my slow ass.

[/ QUOTE ]

I haven't gotten around to it either unfortunately.

So aka, do you think this is still worthwhile? And what is your site I've seen you talking about?

mr eddy

10-24-2006, 10:55 AM

[ QUOTE ]
Also I can confirm that if you lose 95% of your original $500, you do get the sticky bonus added to your bonus balance which you can then convert to cash using the aforementioned strategies, but you still must complete the original 20x WR before cashing out.

[/ QUOTE ]

I didn't finish the WR and I've got the dough on NETeller.

mojack

10-24-2006, 11:39 AM

I got the same crap email declining my deposit because my email address didnt match the neteller email. Of course, this is complete BS. They do match. I hope this isn't the start of weekly games to not pay up $1500.

wax42

10-24-2006, 03:54 PM

[ QUOTE ]
so on the page it says they charge a $10 fee per neteller withdrawal. true or not? if so it makes the usual partial sticky strategy of win/withdraw/win/withdraw useless

[/ QUOTE ]Where do you see that? I see (under Banking/Withdrawals/How can I withdraw funds from Winward Casino?):

"NETeller withdrawals:

You must provide your NETeller account number or email address to Winward Casino so we can transfer the funds via this method. There are no charges on NETeller withdrawals. NETeller is the easiest and fastest way to receive your payments from Winward Casino. If you don't have a NETeller account we suggest opening one for free at www.neteller.com (http://www.neteller.com) Please allow 3-6 business days after your withdrawal has been processed within the Winward Casino system to receive your transfer."

aka23

10-24-2006, 04:21 PM

I talked with support. They make it sound like the rule is in place for all "free money" withdrawls. They say that "free money" includes the sign-up bonus. However, they also say this rule has been in place for quite some time. If that is the case, then I am unclear on why it has not been mentioned until now.

Has anyone been charged a $10 fee for a withdrawl or had a limit on the maximum amount of winnings from the sign up bonus?

aka23

10-24-2006, 04:31 PM

I think I answered my own question:

"Sometimes Winward Casino will have promotions going on which players will receive a bonus with no previous deposits required. (E.g. Free Money). Below you will find the rules that players must follow when it comes to free money promotions."

I suspect that the sign-up bonus is not "Free Money" since there was a previous deposit. Therefore the subsequent rules about the $10 fee do not apply. This explains why nobody has had a withdrawl fee yet.

LameCapper

10-25-2006, 12:38 AM

This whole Monday withdrawal thing is garbage. I finished up late Monday afternoon and now have to wait a full week for funds at best. I got into a huge argument with their support over it. They had to throw out a foul language warning. Whatever, small price to pay for the payout.

chopstick

10-25-2006, 12:49 AM

Trip Report:

Hit it last week, and submitted the request. Monday rolls around, nothing. Checked the account, and saw they had reversed the withdrawal request. No email, no notification of any kind, they just reversed it without letting me know.

Chatted with live support, he said that they needed ID to process it. I didn't give him a hard time about that, or about not sending a notification for the cancelled withdrawal. Figured complaining would accomplish nothing. Sent in ID, put in another withdrawal request, waiting for Monday.

theta

10-25-2006, 06:28 AM

Am just preparing to do this, and checked the T&C's:
"Wagers made on Roulette or Craps and any type of Black Jack games do not count towards meeting your wagering requirements. Playing these games before meeting the wagering criteria will void the bonus."

Is this new? Doesn't make sense that Baccarat would not also be on the prohibited list. Any suggestions on how to approach meeting WR? Oh, and apparently the WR has been lowered to 15X the initial deposit.

Jibba

10-25-2006, 09:05 AM

That's not good obviously if it's new. Was finally about to get to this one.

wax42

10-25-2006, 09:06 AM

[ QUOTE ]
Am just preparing to do this, and checked the T&C's:
"Wagers made on Roulette or Craps and any type of Black Jack games do not count towards meeting your wagering requirements. Playing these games before meeting the wagering criteria will void the bonus."

Is this new? Doesn't make sense that Baccarat would not also be on the prohibited list. Any suggestions on how to approach meeting WR? Oh, and apparently the WR has been lowered to 15X the initial deposit.

[/ QUOTE ]Yes, that's new. Also new is: "Maximum Bonus amount: $250 US.". Obviously these are bad for whores, it looks like Bacarrat should be +EV though.

KSOT

10-25-2006, 10:43 AM

I spoke to live chat today, they said that the new game restrictions would apply to me, but that the new WR wouldn't. I think that's superlame. I've supposedly got a call from the manager coming later today to discuss this.

To be honest, I actually think I'd prefer baccarat. I'll be able to clear it a lot faster with my nitty bet sizes.

aka23

10-25-2006, 11:58 AM

[ QUOTE ]
I spoke to live chat today, they said that the new game restrictions would apply to me, but that the new WR wouldn't. I think that's superlame. I've supposedly got a call from the manager coming later today to discuss this.

To be honest, I actually think I'd prefer baccarat. I'll be able to clear it a lot faster with my nitty bet sizes.

[/ QUOTE ]
If you signed up and deposited before they changed the rules, you should be held to the rules at the time when you signed up. Selectively applying their choice of the new rules is simply inexcusable. I'll call them today.

aka23

10-25-2006, 12:16 PM

I just talked with a manager. The rules were changed on 10/24. The manager assured me everyone who deposited before 10/24 should have the old rules applied (BJ allowed and 20x wagering). Everyone who deposited after 10/24 should have the new rules applied (BJ NOT allowed, 15x wagering).

If the rules are not applied as described above to anyone, please either contact support or send me a PM.

KSOT

10-25-2006, 12:20 PM

Glad to hear it AK, thanks for the legwork!

stevedar

10-25-2006, 07:32 PM

Keep in mind that it's not a flat out 15X...it's 15X to get the bonus and another 15X to cashout now.

And even if you do meet the requirements at least in my case they are now trying to deny it and refuse cashout.

I have now had 3 withdrawals denied.

1st time was for insufficient neteller data, I replied with the information they already had and included my id/utility scan.

2nd time jorge responded and said that the reason I had been denied a cashout was nothing to do with neteller but that I had not met their 15+15X rules with no blackjack although I had completed it under the old t&c's.

3rd, today, jorge accepted that I had infact signed up under the old t&c's. However he claims I am 3700 shy of meeting the requirements. I kept track and have a livehelp chat log saying I met them however.

I am relatively confident that I will eventually get paid however I would probably steer clear if I hadn't signed up yet.

aka23

10-25-2006, 08:50 PM

I am curious. Was your withdrawl large? My stat screen shows deposits and withdrawls, so I can see when people were paid and the size of the payment. Some were paid on the first Monday after playing, but their withdrawls were in the $400 to $800 range. I have yet to see a four-figure withdrawl go through on the first Monday.

My experience from when I played back in ~August was quite different. I was paid on the following Monday each time. However, I broke up my withdrawls into several pieces of no more than $500.

Bellagibro

10-26-2006, 01:09 PM

I have 12 withdrawals pending for next monday ranging from what's left over of my deposit of $430 and 11 withdrawals (bonus winnings) of $50 or so. Should I combine these into one large withdrawal as the total is just over $1,000? If so, how did you guys do it, did you ask support to combine them?

maniacut

10-26-2006, 01:15 PM

go to the deposit page and you will be able to cancel the withdrawals from there. I called support to find out about this too as it's counter-intuitive to look under the deposit tab for canceling withdrawals.

Bellagibro

10-26-2006, 02:20 PM

Thanks I gave a little cover play to knock my withdrawal down to just under 4 figures and combined all the small cashouts into one.

latefordinner

10-28-2006, 05:20 AM

These guys are screwing me. First they said I hadn't met WR, when I had. Then they said none of the BJ I played counted even though I signed up before the rule went into effect. Finally we compromised and the BJ I played before the rule went into effect counted and the rest didnt (which I think is lame but whatever) So I played almost 3x what I needed to on video poker and now they are saying NONE of my BJ counts. Overall I've done at least double the WR.