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View Full Version : Post deleted by Mat Sklansky

08-16-2006, 07:15 AM
kemystery
08-16-2006, 07:35 AM
maybe try support@pokerstars.com?
Scottyy
08-16-2006, 07:44 AM
Please email me at vipclub at pokerstars dot com
I will see what I can do.

Scotty
PokerStars VIP Team
08-16-2006, 08:27 AM
billyjex
08-16-2006, 09:46 AM
I actually haven't got my cash either. I actually forgot about it until now.
08-16-2006, 10:02 AM
billyjex
08-16-2006, 11:13 AM
[ QUOTE ]
[ QUOTE ]
I actually haven't got my cash either. I actually forgot about it until now.

[/ QUOTE ]

half way even from the other night /images/graemlins/wink.gif

[/ QUOTE ]

sheesh half way to next weekend's budget!
Halo7
08-16-2006, 11:14 AM
They put mine in on the 29th or so. Already cashed out to Neteller.

Halo7
scottc25
08-16-2006, 11:18 AM
I received mine on the 29th as well.
Lee Jones
08-16-2006, 01:07 PM
Hi folks -
Needless to say, we hate it when stuff like this falls through the cracks. Scotty alerted me and I asked one of our senior guys to make it a top priority and let me know when it's fixed. Anybody who hasn't gotten your $1K payment (in lieu of the hotel room) please contact

wsop at pokerstars dot com

and let them know your userid. [1]

As you say, this is very "un-Stars" and we will get it straightened out ASAP.

Best regards,
Lee Jones

PokerStars Poker Room Manager

[1] And if we don't owe you $1K, please don't email him. It will just gum things up for the others /images/graemlins/smile.gif
08-16-2006, 01:08 PM
God I love Lee Jones/PokerStars.
Lawman007
08-16-2006, 01:13 PM
Hi, Lee. Thanks for showing up here. I'm just wondering what, if anything, PokerStars and the online poker industry is doing to lobby against the bill that would destroy online poker in the United States that the House passed overwhelmingly and that Senate Majority Leader Bill Frist has made one of his top priorities in the Senate next month. If you would prefer, please start another thread in the Legislation Forum on this topic. Thanks.
seke2
08-16-2006, 01:45 PM
[ QUOTE ]
Hi folks -
Needless to say, we hate it when stuff like this falls through the cracks. Scotty alerted me and I asked one of our senior guys to make it a top priority and let me know when it's fixed. Anybody who hasn't gotten your $1K payment (in lieu of the hotel room) please contact

wsop at pokerstars dot com

and let them know your userid. [1]

As you say, this is very "un-Stars" and we will get it straightened out ASAP.

Best regards,
Lee Jones

PokerStars Poker Room Manager

[1] And if we don't owe you $1K, please don't email him. It will just gum things up for the others /images/graemlins/smile.gif

[/ QUOTE ]

This is why we all play on your site, Lee. You guys are the best in the biz by far. I used to split time between Party and Stars, but I've basically been playing 100% on Stars for the last few months.
Jurollo
08-16-2006, 02:32 PM
[ QUOTE ]
God I love Lee Jones/PokerStars.

[/ QUOTE ]
/images/graemlins/grin.gif
08-16-2006, 03:45 PM
Pat Southern
08-16-2006, 04:14 PM
Does the transfer appear in the cashier's history? According to the cashier history I wasn't paid, but maybe they just added it in w/o record of it. I dont know if stars paid me or not, I dont keep very good tabs on my balance.
Punker
08-16-2006, 06:42 PM
Should show up in your Cashier history as a "Credit purchase"
Pat Southern
08-16-2006, 06:59 PM
Bill,
Thanks for posting this, its like I just found $1k under the couch cushions.
08-16-2006, 07:02 PM
kasey2004
08-17-2006, 06:24 AM
[ QUOTE ]
[ QUOTE ]
Should show up in your Cashier history as a "Credit purchase"

[/ QUOTE ]

Ooops. I feel like a huge douche.

I just checked my account history on Stars after getting an email from their support and I had a $1,000 'credit purchase' on 7/27.

Sorry Stars /images/graemlins/frown.gif

Somebody needs to keep better track of their bankroll.

[/ QUOTE ]

lol i really really wish i could not notice a grand added to my roll