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View Full Version : Is this casino ok to whore? And is the bonus cashable or sticky?


RikaKazak
07-02-2006, 10:20 PM
http://www.monacogoldcasino.com/index2.php

(not spam this is a "clean link" I'm not even an affiliate for this site)

There's the link. I'm curious about the $500 for $800 bonus, is it a sticky bonus....seems like it's cashable.

Also has anyone had any experience with this casino? I just received the CD in the mail, so I'm naturally curious. Thanks in advance.

WiSeIVIaN
07-02-2006, 10:24 PM
Cashable with video poker being your game of choice...

ImsaKidd
07-02-2006, 10:26 PM
I whored this place.

Its actually deposit 300/600 bonus. You can do it in GBP (i did). Ask support and theyll let you do pounds. I got my cashout about 4-5 days after requesting it. It is cashable, best to clear with 4 line JoB.

321Mike
07-02-2006, 10:34 PM
I see you are a Firefox user like me. That is an old promotions page and those promotions are no longer valid. You have to use Internet Explorer and go to the same page to see the correct promotions. The 500/800 and the 300/600 promotions don't exist anymore. It's 25% up to $200. Still 12x(D+B). And JOB VP is no longer good toward clearing the bonus. Neither are blackjack or pontoon. Here's my conversation with live help:

[ QUOTE ]
info: Please wait for a site operator to respond, The average wait time is 1 seconds.
info: You are now chatting with 'Timothy'
Timothy: Welcome!
This is Timothy your guide into this Casino!
Would you care to hear some of our special promotions?
you: sure
Timothy: I can offer you a great 100% bonus on your first deposit up to 800$
Timothy: Would you be interested in that great 0ffer?
you: I heard I could get a $600 bonus for a $300 initial deposit. Is that still available?
Timothy: No im afraid not
you: What are the terms of the 100% up to $800 bonus?
Timothy: im sorry. I sent the wrong promotion
Timothy: the 100% promotion has ended im afraid
Timothy: I can offer you a 25% up to 200$
you: OK. What are the terms of that offer?
Timothy: in the spirit of fair gaming, you need to wager 12 times your deposit + bonus (18 for pounds) in order to cash out.
Timothy: Bets placed in the games of Blackjack (all sorts of Blackjack), Roulette (all sorts of Roulette), Baccarat (all sorts of Baccarat), Craps or SicBo (all sorts of SicBo), Jacks or Better (all sorts of Jacks or Better), Aces and faces 4 line (included double) do not fulfill players obligations with regards to the minimum wagering requirements.


[/ QUOTE ]

ImsaKidd
07-02-2006, 11:31 PM
I hit this place like 3 weeks ago, guess i got in just in time.

Jstyal
07-02-2006, 11:51 PM
Online support, the web site, and phone support all cite different information. Personally, I would go with what the web site says--and maybe confirm with phone support. Online support for this casino, for whatever reason, has been inconsistent with the promotions and their tcs.

BTW, when you sign up (and upon account creation), you should get a welcome email with all the available promotions (including ones you may not know about). Although some people and online support told me I couldn't get the $600 bonus on a $300 deposit, I still got it (see below). The bonus was automatically credited upon the qualifying deposit--and I believe this auto-credit works for all bonuses.

Good Luck

[i]
Dear xoxo,

This email contains important information you will need in order to play in the Monaco Gold Casino.

Your account Password is:

You can now start playing (and winning) for real money!!!

As a new member, you are entitled to an incredible Welcome Bonus!!!

Monaco Gold Casino offers you a Bonus of 100%
Up to $200 on your first deposit!!!

or

Receive an amazing $600 Bonus on your first deposit of $300 and more!!!

or

On your first deposit of $5,000 receive a $1,000 Bonus + The chance to win a trip to Monaco!!!


Monaco Gold Casino’s Online Support Team is ready to assist you 24 hours a day, 7 days a week. So, if you ever have any questions or require any assistance, click on the online support icon located in the casino lobby or e-mail us at: support@monacogoldcasino.com

Thank you again for choosing Monaco Gold Casino.

Good Luck and Enjoy your Gaming experience.

Olivier
Promotions Manager
Monaco Gold Casino
www.MGC.com (http://www.MGC.com)
The Royal side of Gaming!

Jstyal
07-02-2006, 11:55 PM
[ QUOTE ]
I see you are a Firefox user like me. That is an old promotions page and those promotions are no longer valid. You have to use Internet Explorer and go to the same page to see the correct promotions.

[/ QUOTE ]

Uhmm. Clear your Firefox cache? Hit reload.

RikaKazak
07-03-2006, 12:20 AM
[ QUOTE ]
[ QUOTE ]
I see you are a Firefox user like me. That is an old promotions page and those promotions are no longer valid. You have to use Internet Explorer and go to the same page to see the correct promotions.

[/ QUOTE ]

Uhmm. Clear your Firefox cache? Hit reload.

[/ QUOTE ]

I don't use firefox.

alvaroaze
07-03-2006, 01:56 AM
[ QUOTE ]
Online support, the web site, and phone support all cite different information. Personally, I would go with what the web site says--and maybe confirm with phone support. Online support for this casino, for whatever reason, has been inconsistent with the promotions and their tcs.

BTW, when you sign up (and upon account creation), you should get a welcome email with all the available promotions (including ones you may not know about). Although some people and online support told me I couldn't get the $600 bonus on a $300 deposit, I still got it (see below). The bonus was automatically credited upon the qualifying deposit--and I believe this auto-credit works for all bonuses.

Good Luck


[/ QUOTE ]

what about blackjack or JoB, can you still play them? if not, what are you playing?

freni126
07-03-2006, 08:07 AM
I was in the same situation almost a year ago... the bonus shown in Firefox wasn't the same in Explorer. This is a bug in their system and they know about it... If you really want it you can either hope to get it even if support says you can't as some ppl do or you can take a screen dump of the site showing the good bonus -> sign up and deposit for it and when you don't get it you argue and send them the screendump... A lot of ppl have done this and it works.. you have proof...

With casinos like this I suggest you always take a screendump of the T&C when you sign up. This group has gone from cashable to sticky and back to cashable a few times.. so proof of it beeing cashable when you signed up is crucial.. just a tip.

dingying
07-03-2006, 11:40 AM
I had a live chat with Timothy, which opened automatically when I installed the software 1 week ago.

he first gave me the 20% bonus, then suggested 200% upto 600. I asked whether the 500/800 bonus was available. he said he was not aware of and will check and let me know afer I sign up. (strange)

Then I signed up, asked him if I could choose GBP or EURO as currency, he discouraged me and stated that it could be considered as fraud if I choose any currency other than USD.

I said OK and asked him again if the 500/800 was available and the answer, to my surprise, was yes. the links were totally messed-up, so the rep seems to decide your bonus upon his mood.

I deposited 500, got 300 automatically, and he manually added the resr 500 bonus.

am 2 third thru the WR now.

JackOfSpeed
07-03-2006, 11:52 AM
[ QUOTE ]
I had a live chat with Timothy, which opened automatically when I installed the software 1 week ago.

he first gave me the 20% bonus, then suggested 200% upto 600. I asked whether the 500/800 bonus was available. he said he was not aware of and will check and let me know afer I sign up. (strange)

Then I signed up, asked him if I could choose GBP or EURO as currency, he discouraged me and stated that it could be considered as fraud if I choose any currency other than USD.

I said OK and asked him again if the 500/800 was available and the answer, to my surprise, was yes. the links were totally messed-up, so the rep seems to decide your bonus upon his mood.

I deposited 500, got 300 automatically, and he manually added the resr 500 bonus.

am 2 third thru the WR now.

[/ QUOTE ]

What are you playing to clear it? How much are you betting and how long is it taking?

321Mike
07-03-2006, 01:23 PM
jstyal,
I cleared my Firefox cache and deleted files on IE. No change. I get one page when using IE and a different page using Firefox. Maybe something to do with my settings? In any case, phone support and live chat tell me the IE page (25% to $200) is current, and they tell me that they don't know what I'm talking about when I mention the other page.

dingying,
I chatted with Timothy as well (unless there is more than one) with very different results. The chat transcript I quoted above is actually just the beginning. I went on for quite a while trying to get a better bonus than the 25% to $200. He wouldn't budge for me. I'm tempted to just deposit and see what I get. If I don'tike it I can have them cancel the bonus and withdraw my money.

And what are you playing to clear the bonus? Timothy gave me a list of prohibited games that seemed to include anything with a decent HA.

SoloAJ
07-03-2006, 01:48 PM
My experience so far:

I downloaded FROM the page (using Firefox) that says 500/800. I depositied 500 and got 300. I called up live support expecting my best chance to be that. It took 28 minutes (cell phone says so) for them to end up telling me that they'll give me $300 more now and that I should email support screenshots of the T&C and such...

Sidenote: I dont understand where the 500/300 came from. Even from their 'correct webpage' it says nothing of that bonus anywhere....

Anyway, so I email support the screencaps and go on my vacation to Vegas for a few days. Today I talked to the online live support and tell him about my situation. He just says 'let me fix that for you' and then 10 seconds later I get credited with $200 more (so I'm at 500/800 now)....Great!

I confirm with him my $15,800 WR and that I can play JoB but not Pontoon....All things are go and I took screenshots. Now we will see how it goes playing JoB....And then trying to cashout...I will update...

321Mike
07-03-2006, 03:21 PM
It's amazing, and a little scary, how confused they are about their own website and promotions. I guess you really can get the bonuses - you just have to work 'em a little. I'll have to brush up on my people skills and try again once we get confirmation that JoB is still good for clearing the bonus.

Jstyal
07-03-2006, 04:20 PM
[ QUOTE ]

With casinos like this I suggest you always take a screendump of the T&C when you sign up. This group has gone from cashable to sticky and back to cashable a few times.. so proof of it beeing cashable when you signed up is crucial.. just a tip.

[/ QUOTE ]

Good post. This should be done for ALL casinos one should play at.

Jstyal
07-03-2006, 04:29 PM
I think online support may be intentionally spouting vague or confusing information to "eager" people interested in some of their promotions to discourage bonus oriented players. Just a theory.

FWIW, anyone who signs up should receive an email with supposedly all the active promotions. 3 days ago I received the $600 on $300 deposit in my welcome email; went ahead and deposited the $300 and got $600 automatically.

321Mike
07-03-2006, 05:09 PM
[ QUOTE ]
FWIW, anyone who signs up should receive an email with supposedly all the active promotions. 3 days ago I received the $600 on $300 deposit in my welcome email; went ahead and deposited the $300 and got $600 automatically.

[/ QUOTE ]
My welcome email listed the $5000/$1000 bonus and the 25% to $200 bonuses. That was 11 days ago.

What are you playing to clear it? If Blackjack, pontoon, or JoB are good then I'll deposit $300 this evening and see what happens.

Jstyal
07-03-2006, 05:28 PM
[ QUOTE ]

What are you playing to clear it? If Blackjack, pontoon, or JoB are good then I'll deposit $300 this evening and see what happens.

[/ QUOTE ]

BJ and pontoon are definitely restricted games. Do not play these games.

I went ahead and cleared the WR in JoB even though some people were recently told specifically by support that now JoB is restricted but there is nothing about this restriction in the web site, and when I talked to support 3 days ago JoB wasn't in their restricted games' list for clearing the bonuses (I took a picture of this converation and of the web site for proof).

added: I cashed out last Friday, hence my cashout is still in processing. If anyone is interested, I'll post when my cashout goes through.

SoloAJ
07-03-2006, 07:21 PM
I just cleared this bonus (500/800) playing JoB. Got 2 straight flushes and came out at $1318 (up $18 on my own plus $800 of bonus)....

My doubling strategy was to double twice with anything less than quads. That said...I hit quad kings once and accidentially doubled because I thought it was 3 kings. I lost the double there. Oh well...

I just cashed out and we'll see if I get my money. If I do, this turned out to be well worth the hassle at +818.

Yobz
07-03-2006, 07:28 PM
I complained about the bonus and did not get anywhere, so I deposited 500 and got 600 in bonus (still good), except they made me play the full 500+600 to clear it for needless extra risk, sucks

DaNcInGgOoN
07-03-2006, 08:34 PM
hmm support says no bj and bonus is sticky?!
so if you have a big bankroll it would be a nice try.. /images/graemlins/wink.gif

SoloAJ
07-03-2006, 08:41 PM
They don't have a clue what they're doing. I think it all depends on who you talk to....

RikaKazak
07-03-2006, 10:13 PM
[ QUOTE ]
hmm support says no bj and bonus is sticky?!
so if you have a big bankroll it would be a nice try.. /images/graemlins/wink.gif

[/ QUOTE ]

don't worry, bankroll isn't an issue for me /images/graemlins/wink.gif

WiSeIVIaN
07-05-2006, 04:00 AM
[ QUOTE ]
I complained about the bonus and did not get anywhere, so I deposited 500 and got 600 in bonus (still good), except they made me play the full 500+600 to clear it for needless extra risk, sucks

[/ QUOTE ]
Did you send them a screen shot of the 500+800 T+C?

Yobz
07-05-2006, 04:52 AM
[ QUOTE ]
[ QUOTE ]
I complained about the bonus and did not get anywhere, so I deposited 500 and got 600 in bonus (still good), except they made me play the full 500+600 to clear it for needless extra risk, sucks

[/ QUOTE ]
Did you send them a screen shot of the 500+800 T+C?

[/ QUOTE ]

I don't have one...anyone on here have one?

WiSeIVIaN
07-05-2006, 05:21 AM
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
I complained about the bonus and did not get anywhere, so I deposited 500 and got 600 in bonus (still good), except they made me play the full 500+600 to clear it for needless extra risk, sucks

[/ QUOTE ]
Did you send them a screen shot of the 500+800 T+C?

[/ QUOTE ]

I don't have one...anyone on here have one?

[/ QUOTE ]
Visit the promotions page using firefox bud.

SoloAJ
07-05-2006, 12:09 PM
Update: Got an email from support@MGC and they requested verification documents. I already had them ready just in case. Hopefully this is only a delay and not the first step toward them keepin my cash.

Will update again once I receive word about my pending cashout.

WiSeIVIaN
07-05-2006, 12:27 PM
So you guys know I just deposited 500 and got a 600 bonus. I e-mailed support since no live help was on when I deposited. The live help cited the 200% up to $600 offer which was e-mailed to me. Before replying back in an e-mail citing the screenshots I've saved (yahoo was being stupid last night) I went on and talked to live support. I was friendly to the live support person who very quickly and gingerly added the extra 200. Problem solved.

Halo7
07-05-2006, 01:12 PM
FYI, this one is owned by the same folks that own 32 Vegas so a lot of the stuff from the latest 32 vegas thread applies. Whore carefully.

Halo7

grac
07-05-2006, 01:59 PM
[ QUOTE ]
FYI, this one is owned by the same folks that own 32 Vegas so a lot of the stuff from the latest 32 vegas thread applies. Whore carefully.

Halo7

[/ QUOTE ]
I noticed the sites look almost identical, I have a really strong feeling something is about to go down.

WiSeIVIaN
07-05-2006, 02:26 PM
[ QUOTE ]
[ QUOTE ]
FYI, this one is owned by the same folks that own 32 Vegas so a lot of the stuff from the latest 32 vegas thread applies. Whore carefully.

Halo7

[/ QUOTE ]
I noticed the sites look almost identical, I have a really strong feeling something is about to go down.

[/ QUOTE ]
Monaco Gold is on casino dave's site. In general the casinos listed there are nothing but top notch in terms of payouts. But hey, casinowhoring is risk, I'll give a trip report in about 7-10 (expected time it'll hit neteller if I finish clearing it today).

BigDave
07-05-2006, 03:44 PM
I played these guys and got paid. Took about 5 days. Not uncommon for them to take 7 days. If they F with someone I will fight, and then I will pull them.

I cannot be too specific about player stats, but I will say that players are up a SIGNIFICANT ammount at this place, and I have not heard a player complain about not getting paid.

The only real gripe I have with them is the 500/800 vs. 300/600 bonus. Some people are getting the 5/8, some are not. When I ask, I am getting mixed responses. My guy says the 5 for 8 is still live. I don't know what to say other then talk to CS prior to depositing, and find out what deal you can get.

terrellk11
07-12-2006, 11:29 AM
If there is any question about these guys being valid, which there seems to be some concern about, wouldnt' teh 300/600 bonus be better than the 500/800? By my calculations (which of course could be way off), the difference in EV is pretty small ($33 for my preferred game here), and you're putting $200 less of your money at risk.

bb88
07-12-2006, 11:43 AM
[ QUOTE ]
FYI, this one is owned by the same folks that own 32 Vegas so a lot of the stuff from the latest 32 vegas thread applies. Whore carefully.

Halo7

[/ QUOTE ]

Yeah, I just hit up 32 Vegas a couple days before and was insta-banned from MC. But before I even made my account, a live CS rep contacted me and said this: ""imothy: I can offer you a 100% bonus on your first deposit minimum of 20$ up to 200$ And a special 200% bonus for a deposit of 300. How does that sound?"

So definately contact CS and try to get a special bonus if you aren't blocked.

Schaakie
07-14-2006, 04:44 AM
Does the 300/600 promotion in pounds have the same WR as the promotion in dollars (12 x D+B)? And what about euros?

terrellk11
07-14-2006, 08:52 AM
If you play in pounds the WR goes up to 18x. It stays the same if you play in Euros though.

wmspringer
07-14-2006, 10:11 PM
Got the 500/800. Did a cashout, was asked for ID, sent it in, got an email a few hours later saying I'll get my cashout in the standard timeframe.

And yes, I cashed out more than I put in /images/graemlins/smile.gif