PDA

View Full Version : Pokerroom Bonus crediting

jh21hook
07-01-2006, 10:28 AM
Is anyone else having a problem getting them to pay? Is this normal?
Blowup Doll
07-01-2006, 10:33 AM
There have been several people complaining about this. Just call them on the phone. Emails are rarely answered.
MelK
07-01-2006, 01:25 PM
Are you talking about at the time of deposit, or at the time of clearing the bonus?
jh21hook
07-01-2006, 01:44 PM
the time of clearing, when the cash should hit the acct...nothing
LomU
07-01-2006, 04:28 PM
they are having technical difficulties.

don't worry we'll get the money.... eventually
itsmee
07-01-2006, 04:55 PM
I have problems too, nice to here I'm not the only one.
badplayer
07-01-2006, 09:39 PM
[ QUOTE ]
I have problems too, nice to here I'm not the only one.

[/ QUOTE ]
Raul Wong
07-02-2006, 01:41 AM
Yeah, it is quite strange because I received a 29$ bonus for the Top List of PP for the day but then why wouldnt they credit me with my 100 bonus also?
boondoggle
07-02-2006, 04:22 AM
Is this affecting other skins ?

cheers
Boon
Jimmy The Fish
07-02-2006, 05:10 AM
[ QUOTE ]
Is this affecting other skins ?


[/ QUOTE ]

I cleared a bonus at Holdem tonight, and it was paid within minutes.
lumpy19
07-02-2006, 10:57 AM
Getting close to 5 days now and I have $300 in bonus that should be in my account. Live chat said they are having technical difficulties. I called their support number and they lady there had no clue what I was talking about and said she'd forward my concern on to their technical team to credit the bonuses. Still waiting....
five4suited
07-02-2006, 05:06 PM
[ QUOTE ]
[ QUOTE ]
Is this affecting other skins ?


[/ QUOTE ]

I cleared a bonus at Holdem tonight, and it was paid within minutes.

[/ QUOTE ]

HP has been paying me within minutes too.
Tru
07-03-2006, 08:01 PM
Has anyone received this yet?? I'm still waiting. Does anyone have a pokeroom telephone#?
kdog
07-03-2006, 08:47 PM
888-697-6537

Still waiting for my bonus to be credited too.
Daniel Magix
07-03-2006, 09:04 PM
Glad to see I am not alone. I have a bonus that cleared yesterday and at this point, there is no sign of it. And my next one is not showing the remaining points needed for clearing.
BigBiceps
07-04-2006, 12:01 AM
Ugh, I deposited over a week ago and was waiting to play until this mess cleared up.

Someone post when they start crediting the bonuses.
Daniel Magix
07-04-2006, 12:50 AM
I want to see this email soon...

“We at Pokerroom would like to apologize for the recent technical difficulties we have had with our bonus payouts. To make this up to you, we would like to offer you the following 100% Reload Bonus - use the code 'MYBAD' to claim your bonus!”
BenA
07-04-2006, 01:41 AM
This must only be a Pokerroom specific problem. Hollywood, EuroPoker, and Eurobet all gave me my bonuses the second that I cleared the points... and this is in the last week.
WiSeIVIaN
07-04-2006, 01:43 AM
[ QUOTE ]
I want to see this email soon...

“We at Pokerroom would like to apologize for the recent technical difficulties we have had with our bonus payouts. To make this up to you, we would like to offer you the following 100% Reload Bonus - use the code 'MYBAD' to claim your bonus!”

[/ QUOTE ]
Anyone know how many pp/$ the MYBAD code is? Unless this was simple sarcasm which it may be. I wouldn't mind stacking a 7x there for when this gets cleared up...
Daniel Magix
07-04-2006, 01:54 AM
[ QUOTE ]
[ QUOTE ]
I want to see this email soon...

“We at Pokerroom would like to apologize for the recent technical difficulties we have had with our bonus payouts. To make this up to you, we would like to offer you the following 100% Reload Bonus - use the code 'MYBAD' to claim your bonus!”

[/ QUOTE ]
Anyone know how many pp/$ the MYBAD code is? Unless this was simple sarcasm which it may be. I wouldn't mind stacking a 7x there for when this gets cleared up...

[/ QUOTE ]

lol, I should have known this little joke might cause confusion amongst a few people, so...

THERE IS NO SUCH THING AS THE 'MYBAD' BONUS! IT WAS A JOKE!!
WiSeIVIaN
07-04-2006, 02:00 AM
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
I want to see this email soon...

“We at Pokerroom would like to apologize for the recent technical difficulties we have had with our bonus payouts. To make this up to you, we would like to offer you the following 100% Reload Bonus - use the code 'MYBAD' to claim your bonus!”

[/ QUOTE ]
Anyone know how many pp/$ the MYBAD code is? Unless this was simple sarcasm which it may be. I wouldn't mind stacking a 7x there for when this gets cleared up...

[/ QUOTE ]

lol, I should have known this little joke might cause confusion amongst a few people, so...

THERE IS NO SUCH THING AS THE 'MYBAD' BONUS! IT WAS A JOKE!!

[/ QUOTE ]
Figured, was just making sure I suppose. I think I should get some sleep before I convince you all that I'm retarded /images/graemlins/grin.gif.
Betts
07-04-2006, 08:18 AM
Check your Pokerroom accounts...my bonus has (at last) been credited. Cashed out for now, may go back if there are no more problems.
tehox
07-04-2006, 09:54 AM
[ QUOTE ]
Check your Pokerroom accounts...my bonus has (at last) been credited. Cashed out for now, may go back if there are no more problems.

[/ QUOTE ]
gurgeh
07-04-2006, 10:33 AM
I got mine today, three days after I cleared it. Usually they don't go this slowly, so maybe they're having software problems (beyond the fact that their software stinks, I mean).
PsYcHo-ScHnAuZeR
07-04-2006, 10:37 AM
The good news is we can look forward to a special "Slowness bonus offer", an extra bonus like the one they offered the last time they messed up. /images/graemlins/smile.gif
solucky
07-04-2006, 01:32 PM
6 days, paid today.

wolfgang