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View Full Version : What should I have done here?


Ken_AA
06-17-2006, 02:47 PM
This is the email I sent to Cherry Casino using the information I found at CBPs.

Hello,
I am interested in signing up at your casino. However I owuld like to make sure I understand the terms of your sign up bonus.

I would receive a $111 bonus as long as I deposited $222 with Neteller. I would then have to wager $4329 on acceptable games before I would be able to withdraw the bonus. Blackjack is one of these accepted games. Please let me know if I understand these terms correctly.

Ken

This is what the send me back:
Dear Ken,

Thank you for your mail and for playing at Cherrycasino.



To get the max bonus amout you need to deposit 222 and you will get 111 in bonus making it a total of 333.



Welcome bonus
Before you can withdraw your bonus cash we require that you wager 10 times the bonus amount + the deposited amount. For example: if you deposit 20 and get 10 in bonus you must wager (20+10) x 10 = 300



Your wagering reqirements will with the max deposit be 333x10= 3330.



Play at the Roulette, Craps or Baccarat tables is not considered in bonus wagering requirements.



I hope you will find this information useful. Should you have any further questions, you are always welcomed to contact us again. We hope you are having a nice day.



Best Regards,

Nils

Cherrycasino / Customer Support

However after wagering 3,500 the bonus sections says I need to wager $4329 or aka the amount I said in my email.

I call there 800 number and wait online for about 20 minutes before giving that up.

At this time I'm also up to $548 in my account.

Should I have tried to email them to get my bonus released right away? Or play out the WR thats on their website?

Ken

PS I just played out the WR from the website, lost 65 bucks, and cashed out.