Bet 365 New Bonus Bonanza $10 for every 50 qualifying raked hands ! [Archive]

Packard

05-04-2006, 11:27 AM

I just got this email from Bet 365,

Bonus Bonanza

Simply purchase and play through at least $50 in poker chips and at the end of the week bet365poker will credit you $10 for every 50 qualifying raked hands you play between 00.00 Friday 5th May 06’ up to 23.59 Friday 12th May 06’ up to a maximum bonus of $100. Please note that your claim must not be submitted before 00.01 on Saturday 13th May. Your bonus will be credited within 48 hours.

http://www.bet365poker.com/poker/promotions/default.aspx?p=BBonanza

darkcore

05-04-2006, 11:30 AM

are there any limit restricitons? can't find anything about that on the site...

TCBSTEVE

05-04-2006, 11:33 AM

[ QUOTE ]
are there any limit restricitons? can't find anything about that on the site...

[/ QUOTE ]Only thing it states, pot must be raked min $.25.

Packard

05-04-2006, 11:35 AM

I see nothing there about what limits to play only

6. A player is said to have completed a qualifying raked hand when he is dealt cards in the hand and the pot is raked a minimum of $25c.

Komodo

05-04-2006, 11:56 AM

I think it has to be played at NL0,25/0,50 or higher but Im not 100% sure.

Longy

05-04-2006, 01:51 PM

Previous recent bonus offers have been at the 0.5/1 NL and above. Not sure about limit.

naschburger2

05-04-2006, 02:51 PM

I have emailed bet365 questioning if there is a minimum level of play similiar to what was needed in prior promotions. I will advise on response. This is a great promotion and would be even better if a level of play is not required. I wish you all good whring

mayday4379

05-04-2006, 03:31 PM

They always used to have the 500 raked hands for $100 bonus. They finally got smart and stopped it occuring EVERY month.

Don't forget, BW users had some issues with Bet365 paying out bonuses to TAGs.

naschburger2

05-04-2006, 03:36 PM

I just got email confirmation from bet365 that any level of play is permissable as long as the rake is 25 cents. Thank you bet365. I love this promo and have never had an issue with bet365 and I have been a member for a long time and have done the old promos many times but that had to be at 50c 1 pl or nl or higher so this bonus is much easier.

fluxpoker

05-04-2006, 05:09 PM

is the signup bonus hard to clear at 0.25/0.50 ? and I think i read somewhere that you could not get more than one bonus in the whole prima network .. at the moment im playing at riverbelle (prima) and i saw that bet365 is in the same network.. would this be a prob?

mr2good

05-04-2006, 05:11 PM

So has the bonus started yet? Or do I have to wait until friday to deposit and start playing hands?

darkcore

05-04-2006, 05:12 PM

you can get more than one bonus in the prima network, don't worry.

Komodo

05-04-2006, 05:26 PM

[ QUOTE ]
you can get more than one bonus in the prima network, don't worry.

[/ QUOTE ]

From what Ive heard its only if you have taken the gaming club bonus stop you from taking the river belle bonus

mayday4379

05-04-2006, 05:31 PM

[ QUOTE ]
[ QUOTE ]
you can get more than one bonus in the prima network, don't worry.

[/ QUOTE ]

From what Ive heard its only if you have taken the gaming club bonus stop you from taking the river belle bonus

[/ QUOTE ]

Yes, that happened to me.

fullhouse

05-04-2006, 05:36 PM

[ QUOTE ]
So has the bonus started yet? Or do I have to wait until friday to deposit and start playing hands?

[/ QUOTE ]

between 00.00 Friday 5th May 06’ up to 23.59 Friday 12th May 06...

groo

05-04-2006, 05:36 PM

NICE............

And don't forget that 250 raked hands qualify you for their monthly $30k freeroll. (I assume this is still going, I missed it last month, but had played many consecutive months prior to that.)

naschburger2

05-04-2006, 06:23 PM

keep in mind I think that is gmt

boracay

05-04-2006, 06:26 PM

when did you try it? me and couple of my friends had no troubles getting bonuses from both sites one month ago. surely if you ask support about this they will say no.

MarkGreb

05-04-2006, 07:13 PM

[ QUOTE ]
NICE............

And don't forget that 250 raked hands qualify you for their monthly $30k freeroll. (I assume this is still going, I missed it last month, but had played many consecutive months prior to that.)

[/ QUOTE ]

Think they may have done away with it.

Should be this Sunday but don't see it listed. /images/graemlins/frown.gif

AaronL

05-04-2006, 07:24 PM

Just cleared the intitial casino and poker bonus last month. Upon claiming the poker bonus (which took several emails) I was told that I wasn't allowed to particapate in any more bonuses at bet365. I played .5/1 NL and 1/2 NL and actually was down like $300 before the bonus... I made bigger then normal whore bets in the casino (and I'm a bet chaser - which was why I'm suprised they banned me) and actually did pretty well... I'm thinking its because I actually did pretty well in the casino and quit, and then started on poker right away... Anyhow, this is actually my first banning and I've played at a ton of pokersites and a number of casinos... maybe I just had a bad experience here but good luck to everyone else...

I did get paid my poker bonus and, upon being told I was banned from bonuses, asked for my money to be sent to my neteller account and for them to close my account... I was paid in full in like 3 hours.. so that, at least, is not something to worry about...

JussiUt

05-05-2006, 03:58 AM

Is the maximum bonus 100$ or 50$? When I deposited I received a message which said that I was eligible for bonus up to 50$ only, not up to 100$. What about you?

MrMon

05-05-2006, 10:28 AM

Mine said $100, which got my attention, as I haven't played there since they cut the monthly to $50.

Ineedaride2

05-05-2006, 10:53 AM

Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

hhughes

05-05-2006, 11:22 AM

I also received this email...havent played there since the debacle a few months ago. Anyone played there lately and had problems?

I also got a $200 free chip bonus email for the casino...Anyone else get this?

Thanks

ottsville

05-05-2006, 11:24 AM

[ QUOTE ]
Mine said $100, which got my attention, as I haven't played there since they cut the monthly to $50.

[/ QUOTE ]

MrMon

05-05-2006, 11:27 AM

[ QUOTE ]
Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

[/ QUOTE ]

If your VP$IP is 9%, yes, they'll ban you. That is not normal play, despite some people's attempt to justify it. You do need to play something other than AA, KK, QQ, and AKs. Boo hoo.

supercheval

05-05-2006, 12:01 PM

Maybe I am beeing parano but on their therms they say: "To claim your free poker chips please email support@customerservices365.com after 00.01 on Saturday 13th May." Does that mean that you have to email them ON THE 13th otherwise you can't claim ur bonus?(like if you emailed them on the 15th they wont give it to you..)

MarkGreb

05-05-2006, 12:41 PM

Think maybe it means don't email them before?

Jabba Jaws

05-05-2006, 01:32 PM

Never had any problems with bonuses on bet365 or any other prima skins, wish I could say the same about their software though. The amount of times I've meant to raise and folded big hands because the fold button is on the right in mini table view just ain't funny. /images/graemlins/blush.gif

Name me one more site/network where the fold button is placed on the right!

supercheval

05-05-2006, 01:52 PM

hmm.. this is strange.. I just deposited and they said I was eligible only for 50$ usd bet /images/graemlins/frown.gif. Or is that something else? Is there a place where I can see my current bonus?

robertsonjohn

05-05-2006, 02:20 PM

Does anyone know if you can clear the bonus via Sit & Go's, and if so, what the clearance rate would be?

MarkGreb

05-05-2006, 03:04 PM

The terms and conditions just mention raked hands.

No mention of tourney fees at all.

PSW

05-05-2006, 03:09 PM

[ QUOTE ]
hmm.. this is strange.. I just deposited and they said I was eligible only for 50$ usd bet /images/graemlins/frown.gif. Or is that something else? Is there a place where I can see my current bonus?

[/ QUOTE ]

This has something to do with their casino and not poker. You can still get the $100. I didn't read the $50 thing very carefully and now I am trying to figure it out. If anyone has the skinny on it, please post.

psw

PSW

05-05-2006, 03:19 PM

[ QUOTE ]
[ QUOTE ]
hmm.. this is strange.. I just deposited and they said I was eligible only for 50$ usd bet /images/graemlins/frown.gif. Or is that something else? Is there a place where I can see my current bonus?

[/ QUOTE ]

This has something to do with their casino and not poker. You can still get the $100. I didn't read the $50 thing very carefully and now I am trying to figure it out. If anyone has the skinny on it, please post.

psw

[/ QUOTE ]

Nope. This is an error message for folks who deposit w/ Neteller. $100 for poker is still good.

supercheval

05-05-2006, 03:37 PM

thx for letting me know!

Hume

05-05-2006, 04:20 PM

grizcoach444

05-05-2006, 06:46 PM

their support said any limit, as long as the rake hit .25.

Longy

05-05-2006, 06:56 PM

Im surprised bet365 would ban you for having such a low VPIP (tho imo this is too tight and your +ev) as they only count raked hands as ones that you contribute to the pot.
I have never had a problem with them and now only use them for bonuses. I have been a customer of theirs for a number of years and did use to play there regularly though.

celiboy

05-05-2006, 08:23 PM

So this starts on 00:00 May 5th GMT time?

What does that translate to Eastern Standard time?

boracay

05-05-2006, 08:36 PM

had real problems - it seems my play is too tight and they specifically told me there is no future bonuses for me ever again at bet365. that was in january. they did not close my account or something (i can still play there), their problem was my bonus hunting. did not receive their mail neither. cannot get any bonus at casino too since then. lol

peregrine

05-05-2006, 09:52 PM

I thought it was dealt cards, not contributed to pot. Where does it say that?

froggy527

05-06-2006, 01:21 AM

[ QUOTE ]
I thought it was dealt cards, not contributed to pot. Where does it say that?

[/ QUOTE ]

Unless they just changed it's still dealt!

MrMon

05-06-2006, 02:51 AM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

[/ QUOTE ]

If your VP$IP is 9%, yes, they'll ban you. That is not normal play, despite some people's attempt to justify it. You do need to play something other than AA, KK, QQ, and AKs. Boo hoo.

[/ QUOTE ]

You can not seriously believe playing with a VPIP of 9% should be a bannable offense, can you? /images/graemlins/confused.gif

[/ QUOTE ]

Ban you from the site, no, ban you from bonuses, yes. Anyone who so blatantly abuses a site's bonus setup so that endangers it for the rest of us deserves to be banned. Good bonuses are getting so rare we don't need non-playing whores ruining it.

AaronL

05-06-2006, 08:08 PM

<< Ban you from the site, no, ban you from bonuses, yes. Anyone who so blatantly abuses a site's bonus setup so that endangers it for the rest of us deserves to be banned. Good bonuses are getting so rare we don't need non-playing whores ruining it. >>

God, you people and your bonus whore community BS completely blow my mind... I play poker to make money and pay bills, and I've been doing this for four years with no job... I play to get YOUR money and whoever elses I can get too, be it the pokersites or your degenerate gambling grandmother who put here last two hundred dollars from here social security check online to get the latest partypoker topbuck40 reload bonus... as long as it is not unethical I'm going to do it... if I get a bonus and you don't... guess what? I don't care... I read and post here (infrequently post anyhow) because I get alot of good information and it is +EV, in other words it helps me make more money, hopefuly yours and the sites...

Anyhow, to the real reason I posted here again... As I stated above, I don't play the min. and I play in a manner that I think is the highest +EV at the limit I play at... and, if offered a bonus, I'm going to take because it -EV not to do so... IMO, the reason I was banned from bonuses here was not because I didn't play in some "bonus whore community friendly way" but because cleared both the casino and poker bonuses within a few days of each other... I've cleared numerous casino and poker bonuses and this is the first time I've ever been banned till this site... the reason is because, A) I research where I play and B) I'm more then willing to gamble and sit through high variance ... if it is +EV for me... a site is alot more likely not to ban you if you bet $25 a hand at blackjack then if you bet the min 2000 times... Obviously, you care less about "good bonuses" then community because you're a regular poster here... well, whatever, I'll take money and you can have your boys in the forum... if all the "good bonuses" go away because I didn't play to your in community friendly method again, whatever, I can make money with or without bonuses and at least I got some while the getting was good...

Anyhow, I think I've ranted and responded to enough ranting today so best of luck to you and your grandmother... if she's happens to be a player too... ;-)

WhatDoesCallMean

05-06-2006, 08:43 PM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

[/ QUOTE ]

If your VP$IP is 9%, yes, they'll ban you. That is not normal play, despite some people's attempt to justify it. You do need to play something other than AA, KK, QQ, and AKs. Boo hoo.

[/ QUOTE ]

You can not seriously believe playing with a VPIP of 9% should be a bannable offense, can you? /images/graemlins/confused.gif

[/ QUOTE ]

Ban you from the site, no, ban you from bonuses, yes. Anyone who so blatantly abuses a site's bonus setup so that endangers it for the rest of us deserves to be banned. Good bonuses are getting so rare we don't need non-playing whores ruining it.

[/ QUOTE ]

why would they ruin it for the rest of us when its obvious that these guys are just not gonna be eligible to receive the bonus? i highly doubt that the actions of a few will affect many in this regard

and anywho, i rather enjoyed having 2 guys sitting directly to my left earlier with VPIPs of 4% and 7%.....

boracay

05-06-2006, 09:30 PM

[ QUOTE ]

Ban you from the site, no, ban you from bonuses, yes.

[/ QUOTE ]

joke

Ineedaride2

05-09-2006, 09:54 AM

[ QUOTE ]
[ QUOTE ]
Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

[/ QUOTE ]

If your VP$IP is 9%, yes, they'll ban you. That is not normal play, despite some people's attempt to justify it. You do need to play something other than AA, KK, QQ, and AKs. Boo hoo.

[/ QUOTE ]

They didn't ban me. I quit playing there because I just don't like the action and the software.

However, from what I understand, VPIP doesn't have to be anything near this low for them to consider you "abusing the bonus." And if somebody wants to play 10/10/4 there and lose profit, what's the problem anyway?

But by all means, play there if it makes you happy.

MycroftX

05-12-2006, 06:23 PM

[ QUOTE ]
Simply purchase and play through at least $50 in poker chips and at the end of the week bet365poker will credit you $10 for every 50 qualifying raked hands you play between 00.00 Friday 5th May 06’ up to 23.59 Friday 12th May 06’ up to a maximum bonus of $100. Please note that your claim must not be submitted before 00.01 on Saturday 13th May. Your bonus will be credited within 48 hours.

[/ QUOTE ]

So can I put in my claim at 7PM eastern? That would be midnight on their server time correct? All their times seem to be GMT...maybe I'm wrong. I'm going out tonight and I know I wont remember to Email 'em later. The sooner I Email the better, I wanna go do party's current reload next...

The first time deposit bonus was credited to me in 5 hours after I Emailed my claim, I was expecting a couple days. I gotta admit their CS has been helpfull, so far the experience has been good. Unlike the not so good stories I've heard about bet365.

2+2 wannabe

05-12-2006, 07:31 PM

[ QUOTE ]
[ QUOTE ]

Ban you from the site, no, ban you from bonuses, yes.

[/ QUOTE ]

joke

[/ QUOTE ]

lol

I was berating 2 guys last night who were playing 5/5 poker for 2 hours

it's embarassing actually

heater

05-12-2006, 08:36 PM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Bet365 is shady.

I've heard of several people getting banned from that site for what we would consider regular play.

Screw em.

[/ QUOTE ]

If your VP$IP is 9%, yes, they'll ban you. That is not normal play, despite some people's attempt to justify it. You do need to play something other than AA, KK, QQ, and AKs. Boo hoo.

[/ QUOTE ]

You can not seriously believe playing with a VPIP of 9% should be a bannable offense, can you? /images/graemlins/confused.gif

[/ QUOTE ]

Ban you from the site, no, ban you from bonuses, yes. Anyone who so blatantly abuses a site's bonus setup so that endangers it for the rest of us deserves to be banned. Good bonuses are getting so rare we don't need non-playing whores ruining it.

[/ QUOTE ]

If they don't like it, they can change to contributed hands. Telling people they have to play a higher percentage of the cards they are dealt is idiotic.

bb88

05-12-2006, 11:16 PM

If you are running very cold, a 9% VP$IP is very possible, especially when you won't see that many hands during the $100 chase. Banning strictly because of VP$IP is unreasonable. Banning because you play just the blinds, AA, KK and AK isn't as unreasonable, but better practice would be to give you the bonus, then inform you that you are not elligible for future promotions.

OrianasDaad

05-12-2006, 11:40 PM

Here's what I would recommend to lower your chances of getting barred.

1) Read the T&C of the bonus.
2) E-mail customer support to be sure you understand the T&C of the bonus.
3) Upon earning the bonus, stop playing until it is credited.
4) Once the bonus is credited, give them some cover play.

The intention of the sites offering these bonuses is to get people to play at the sites, and to retain some of these sites as longer term customers. Many of the Prima T&C mention a "shared database of bonus abusers", so if you hit and run, then eventually you will be banned, and there's not much you can do about it.

As far as restricting based on VPIP, that's pretty lame. I don't see it happening too often, except in combination with other "flags" they may have set up to detect bonus abusing behavior.

I'm not saying I know what these sites do to track those that abuse bonuses, just what makes sense. A player that plays the minimum and then withdraws seems like a very likely "flag" that might go up.

My Bet365 bonus should be in sometime this weekend, and I'll be giving them another 200 or so raked hands (by their definition) before I withdraw. It was nice of them to offer a nice and easy free c-note, after all, and I really like the software.

TomBrooks

05-13-2006, 05:46 AM

Why would someone just play AA, KK and AK. Wouldn't they loose money that way? Even if they threw in JJ, and TT they'd probably still loose, no?

OrianasDaad

05-13-2006, 09:49 AM

I'm willing to suspect that there are quite a few bonus whores out there that are slightly losing players, but winners when you count the bonus. No hard facts, of course, just a "feeling".

A person might be able to play a winning game with just these hands outside the blinds, but they would have to play perfectly in the blinds. Any anyone that is skilled enough to play the blinds perfectly every time will play more than AA, KK and AK outside of them, so in essence you are correct.

Dave Coulier

05-13-2006, 10:09 AM

I first signed up for bet365 this week after seeing their two bonuses..So I thought I had to complete 500 hands for each bonus...I ended up losing an extra $60 bux chasing the extra 500 hands I thought I had to clear..Then I log on and see that I had the full weekly bonus credited to my account even though I didn't complete the necessary 500 hands.

Who would have guessed they'd make their bonuses that easy to claim/abuse..? Oh well. +40 out of $200 worth of bonuses is still money nonetheless.

sixers030409

05-14-2006, 08:00 AM

36 hours and 2 email attempt bonus claims later and i have still not recieved this bonus. am i the only one who hasnt gotten it yet?

Dave Coulier

05-14-2006, 08:10 AM

I got my bonuses within 24 hours for each with just one email attempt..I did put my request for the weekly bonus in just 30 minutes after the promo ended..Maybe their backlogged or something.

ivo

05-14-2006, 09:16 AM

I made 600 raked hands and after 48hours still no bonus
in to my account /images/graemlins/shocked.gif

ivo

05-14-2006, 09:24 AM

[ QUOTE ]

3) Upon earning the bonus, stop playing until it is credited.

[/ QUOTE ]
I always do that /images/graemlins/cool.gif

MycroftX

05-14-2006, 11:33 AM

[ QUOTE ]
I made 600 raked hands and after 48hours still no bonus
in to my account

[/ QUOTE ]

I got mine ~ 30 hrs.

sg23

05-14-2006, 12:20 PM

I emailed for my bonus this morning and got a reply and bonus in about an hour, definitely the fastest response I've ever received from Bet365.

AngusThermopyle

05-14-2006, 01:06 PM

Under 24hrs, plus won $250 on their Sat $5K freeroll.

I made 600 raked hands and after 48hours still no bonus
in to my account

You were supposed to e-mail them after the promo closed. 48 hrs would mean you e-mailed them Friday, too early.

Spy Dog

05-14-2006, 01:28 PM

[ QUOTE ]
I made 600 raked hands and after 48hours still no bonus
in to my account /images/graemlins/shocked.gif

[/ QUOTE ]

554 raked hands. Got my bonus in 3 hours. I send nice emails with smiley faces. Maybe this helps.

boracay

05-14-2006, 02:23 PM

650 and 80 hours - still no bonus

celiboy

05-14-2006, 03:19 PM

I emailed them Friday night here on Mountain Standard Time which would definetly be past 00:00 May 13th UK or GMT or whatevever the [censored] time they are on

Still nothing. How can some get their bonus in less than 3 hours and others will likely go 3+days with nothing?

TheRover

05-14-2006, 04:19 PM

got mine in a few hours, barely played over 500 RHs...

Longy

05-14-2006, 05:13 PM

Mine has been added 515 raked hands took about 2 hours.

BigBluffer

05-14-2006, 06:49 PM

Got mine less than 36 hours after emailing support Saturday morning.

For the tin-foil-hat crowd: I can just about guarantee you that I had one of the lowest VP$IP numbers around (<10%) and played just over the required 500 raked hands.

Looks like they're handling this bonus just fine -- as long as you emailed them no earlier than Saturday morning. The people saying they've waited >80 hours or >48 hours could not have possibly followed the T&C. You still expect to get a piece of pie if you don't follow the rules? /images/graemlins/smile.gif

Perhaps Bet365 is trying to mend their damaged rep?

MycroftX

05-14-2006, 07:20 PM

[ QUOTE ]
Perhaps Bet365 is trying to mend their damaged rep?

[/ QUOTE ]

*points to nose*

Now we'll see how long a cashout takes :P

--Ok, I just checked neteller, and it's been there since noon, took 12 minutes.....wow.

If bet 365 is really going to turn things around like this, I'll gladly go there and play anytime. I just signed up, so I did two bonuses there this week. The first time deposit bonus was credited in like 6 hrs or something. The second one took about 30 hrs, but I understand, they were likely backed up with all the claims that rushed in at 12:01 AM on the 13th. And this cashout was lightening quick, I didnt even bother to check all day becuase I just assumed it would take a day or two. In the time I was there I had 4 correspondence with bet365 CS, they were clear and helpfull in each one.(2 phone 2 Email)

Nothing like some of the horror stories I've heard.

jkd

05-14-2006, 07:45 PM

Just to add, I've had no problem recieving the first deposit bonus, or the bonanza bonus. And then I took some cash out for the latest party reload, and it was in Neteller pretty quickly.

jkd

WhatDoesCallMean

05-14-2006, 08:21 PM

ive just shot them off another email. 49 hours and counting but id be confident of getting paid going by the rest of the stories being told

darkcore

05-14-2006, 08:35 PM

it's odd. saturday morning (gmt) i shot an email to support and i am still waiting. today i asked a friend of mine who did this promo and he said he emailed the (german)support saturday evening and less than 2 hours later he had the money.

ah well, i'll email them again i think.

darkcore

05-14-2006, 09:47 PM

credited. w/o second email.

celiboy

05-15-2006, 12:58 AM

[ QUOTE ]
ive just shot them off another email. 49 hours and counting but id be confident of getting paid going by the rest of the stories being told

[/ QUOTE ]

Same boat here - emailed 48 hours ago with no response. Just sent a second email. If you're going to state 48 hours in your T&C then why ignore emails? I have had to do this on every reload/sign up they have offered. It always takes 2-3 emails to get a response.

froggy527

05-15-2006, 04:38 AM

For those of you who are getting no reply. If you are
emailing from one of the big ISP's your Emails may not
be getting to 365. Alot of ISP's are caught by their
spam filters,I use Verizon and it is banned by 365
software for spam!

I was told by their CS people to use a Hotmail or Yahoo
account to email them.

TCBSTEVE

05-15-2006, 09:30 AM

[ QUOTE ]
36 hours and 2 email attempt bonus claims later and i have still not recieved this bonus. am i the only one who hasnt gotten it yet?

[/ QUOTE ]52 hours, no bonus.

Beastmaster

05-15-2006, 10:39 AM

Sent an email an hour ago, just got a message back saying my $100 will be in my acct within 15 minutes.

Service was great when i played on the casino side, and I have received every poker bonus I've tried at 365.

BigBluffer

05-15-2006, 10:59 AM

After getting my bonus, I emailed support to convert the loyalty points I earned into cash. Granted, it's not a lot, but at $1 per 100 loyalty points, I'm not going to throw it away either. The conversion money hit my account pretty quickly after I sent the email. Then I cashed out, and the funds were in my Neteller account within a couple of hours (probably much sooner, but I just now checked it).

I gotta say, I'm happy with this bonus (can't say the same for my poker results /images/graemlins/frown.gif ). I hope they get back to offering regular reloads.

hhughes

05-15-2006, 11:16 AM

I was only able to play 202 raked hands before the promo ended(I forgot about the bonus until about 4 hours before the deadline /images/graemlins/tongue.gif). Got a prompt reply in the email, but was told I had only played 100 raked hands during the period. So I was only credited with $20.

Went to my PT database, and confirmed that I had indeed played 202 raked hands. I sent all this info to them with times played.

This is the second time I have been shorted money from them.

Its also been awhile since I played there. What's the procedure again to withdraw the money to Neteller? I know you have to make a Merchant withdrawal with a specific merchant number

Any info appreciated. /images/graemlins/grin.gif

BigBluffer

05-15-2006, 11:42 AM

[ QUOTE ]
What's the procedure again to withdraw the money to Neteller? I know you have to make a Merchant withdrawal with a specific merchant number Any info appreciated. /images/graemlins/grin.gif

[/ QUOTE ]

You can now withdraw to Neteller directly from the Bet365 client bank screen. /images/graemlins/smile.gif Sure beats the old way.

hhughes

05-15-2006, 12:01 PM

Oh...didnt know that...thanks

Told you I hadnt played there in a while /images/graemlins/wink.gif

WhatDoesCallMean

05-15-2006, 03:14 PM

finally got it even tho they told me i had only played 501 raked hands when i actually played 610 raked hands....so much for a little cover play to keep em happy when they just go and ignore it /images/graemlins/confused.gif

alls well that ends well...

TheRover

05-15-2006, 04:59 PM

[ QUOTE ]
I was only able to play 202 raked hands before the promo ended(I forgot about the bonus until about 4 hours before the deadline /images/graemlins/tongue.gif). Got a prompt reply in the email, but was told I had only played 100 raked hands during the period. So I was only credited with $20.

Went to my PT database, and confirmed that I had indeed played 202 raked hands. I sent all this info to them with times played.

This is the second time I have been shorted money from them.

Its also been awhile since I played there. What's the procedure again to withdraw the money to Neteller? I know you have to make a Merchant withdrawal with a specific merchant number

Any info appreciated. /images/graemlins/grin.gif

[/ QUOTE ]

This happened to me once. I sent an e-mail right after I finished playing and was shorted a few bucks. It's apparently because their raked hand counter thingy is slow (note that it says it doesn't count hands from the last 15 minutes when you're checking your stats). I sent an e-mail right after that telling them they had me 100 or so hands short and asking them to check if I was credited with the right amount. They responded quickly and paid the rest.

celiboy

05-15-2006, 10:25 PM

Well it's now going on 70 hours with no bonus. 2 emails have been sent. I guess I now have to make up a hotmail account so that I can get through their "filters".

Also is this the email everyone has been using to claim their bonus?

support@customerservices365.com

Maybe I"m sending it to the wrong spot

jkd

05-15-2006, 11:28 PM

[ QUOTE ]
support@customerservices365.com

Maybe I"m sending it to the wrong spot

[/ QUOTE ]

That's where I sent it. Email I used was a yahoo address incidentaly. I had to send the initial bonus claim twice. I'm not sure if it makes any difference, but I had someting like "Opening Bonus Claim - (insert account name)" in the subject the 2nd time. Then my bonus bonanza claim was sent the same way and promptly credited. Maybe that will help??

Good luck,
jkd

Mr. Wishbone

05-16-2006, 01:14 AM

E-mailed on saturday, mail answered and bonus given today.

TCBSTEVE

05-16-2006, 01:21 AM

[ QUOTE ]
Well it's now going on 70 hours with no bonus. 2 emails have been sent. I guess I now have to make up a hotmail account so that I can get through their "filters".

Also is this the email everyone has been using to claim their bonus?

support@customerservices365.com

Maybe I"m sending it to the wrong spot

[/ QUOTE ]68 hours for me. I got a email at 9:22 this morn saying bonus would be in my acct within 15 mins. 3 emails with no response and It's still not in my acct. I'm done with them after this bonus. tired of going thru this everytime you try to collect a bonus you've earned. You're using the right add.

mayday4379

05-16-2006, 09:20 AM

i've emailed 2x since sunday and am still waiting for my bonus. My email goes through as I tried to get the bonus before Saturday and they told me to wait.

Dave Coulier

05-16-2006, 10:40 AM

Theres definately something wrong with thier raked hand counter..I didn't keep track of my hands through PT, but on their site it said I had 980 raked hands..I log in the next day and while I did have my full bonus, they had reduced my raked hand count down to 760...Its pretty funny cause someone on there told me they have reduced peoples raked hand counts in the past to limit how much they pay out in bonus money.

jkd

05-16-2006, 11:09 AM

[ QUOTE ]
Theres definately something wrong with thier raked hand counter..

[/ QUOTE ]

I noticed wierdness too. When you click the "Menu" tab, see the option for " - Raked Hands" under "Player Home Page". When I first signed up for the site, I checked it out, and t said 212! I had only played about 20-30 hands. When you click "Player Home Page", then click the "Raked Hands" tab at the top, that is the accurate count (at least in my case, and also Bet365's apparently).

jkd

Komodo

05-16-2006, 11:38 AM

[ QUOTE ]
[ QUOTE ]
Theres definately something wrong with thier raked hand counter..

[/ QUOTE ]

I noticed wierdness too. When you click the "Menu" tab, see the option for " - Raked Hands" under "Player Home Page". When I first signed up for the site, I checked it out, and t said 212! I had only played about 20-30 hands. When you click "Player Home Page", then click the "Raked Hands" tab at the top, that is the accurate count (at least in my case, and also Bet365's apparently).

jkd

[/ QUOTE ]

What youre seing is how many raked hands you have played on prima, not on the bet365skin.
There is no way to see how many raked hands you have played on bet365 I think.